Shopify App Store · refreshed

Best FAQ apps for Shopify.

116 active apps, 3,929 total reviews, 4.73 average. Live App Store data, daily rank-race for the top incumbents, and the apps merchants picked this week.

Active apps

116

live in this category today

Total reviews

3.9k

across the niche

Avg rating

4.73

review-count weighted

Leader share

46%

of reviews belong to Chatty

Built for Shopify

10%

of the niche carries the badge

Free apps

22%

or freemium

Leaderboard

Top 20 faq apps.

Ordered by live position on the Shopify faq category page, filtered to 4.0★+ for credibility. ↑ marks 7-day climbs; +N is new reviews in the same window.

  1. #1

    Chatty AI Chatbot & Live Chat

    Chatty AI Sales Agent - For live chat & helpdesk · Shoppers have questions? AI chat bot has answers. Need sales support? AI Agent's got it. 24/7.

    Rating

    4.90

    Reviews

    1,800

    BFS$19+/mo
  2. #2

    Moose AI Chatbot & Live Chat

    Vegahub Technology Inc. · Turn customer support into a growth engine with an AI chatbot that works while you sleep.

    Rating

    5.00

    Reviews

    478

    BFS$19+/mo
  3. #3

    HelpHub FAQ Page, Product FAQs

    Avocados Lab · Easily create FAQ page for your store or product FAQs to reduce your customer service time.

    Rating

    5.00

    Reviews

    211

    BFS$3+/mo
  4. #4

    EasySlide Accordion tabs & FAQ

    NexusMedia · Accordion tabs for your Product Description - Product tabs. FAQ pages.

    Rating

    5.00

    Reviews

    163

    BFS$5+/mo
  5. #5

    SMPS Product Question & Answer

    Simprosys InfoMedia · Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

    Rating

    4.80

    Reviews

    146

    $1+/mo
  6. #6

    StoreFAQ: Product FAQ Chatbot

    Storeware · Create AI FAQ pages, product FAQs, FAQ schema, instant answers & live chat with AI Chatbot

    Rating

    4.90

    Reviews

    140

    BFS$7+/mo
  7. #7

    D: AI FAQ Page

    DDSHOP APPS · Easily create SEO-Friendly FAQ, product FAQ, FAQ Accordions pages with AI & 12+ nice templates

    Rating

    4.50

    Reviews

    132

    Free
  8. #8

    Rapid Reviews: Product Reviews

    William Belk · Lighting-fast product reviews, Q&A, with deep search, media, and review requests.

    Rating

    5.00

    Reviews

    112

    +1 / 7d

    $3+/mo
  9. #9

    Variant Descriptions King

    StarApps · Product Description of Selected Variant | Tabs/Accordion in Product Description, FAQ Page & Sections

    Rating

    5.00

    Reviews

    89

    BFS$9+/mo
  10. #10

    Trusted Help Center & FAQ

    Trusted apps · We help you to create SEO prepared FAQ pages for your store and a help center for your customers!

    Rating

    5.00

    Reviews

    87

    BFS$4+/mo
  11. #11

    ChatWILL:AI Chatbot &Live Chat

    CWILL · Smart sale chatbot with instant order tracking. Boost sales with automated customer support.

    Rating

    4.80

    Reviews

    81

    BFSFree
  12. #12

    Buddy AI: Mobile Shopping

    Buddify · Turn Your Store Into a Shopping Experience Customers Can Talk To.

    Rating

    4.90

    Reviews

    65

    +2 / 7d

    BFS$29+/mo
  13. #13

    Corner FAQ Page & Help Center

    Corner: Referrals, Upsell & Rewards · Create professional looking FAQ and Helpdesk page for your store. Also FAQs for product pages & more

    Rating

    4.90

    Reviews

    60

    $5+/mo
  14. #14

    POWR: FAQ Page | Help Center

    POWR.io · Customizable FAQ Help Center to answer questions, boost sales, & reduce support inquiries.

    Rating

    4.70

    Reviews

    37

    $4+/mo
  15. #15

    ChatIQ: AI Chatbot & Live Chat

    EniMoh · Converts conversations into orders. Recommends products & answers questions

    Rating

    4.10

    Reviews

    33

    BFSFree
  16. #16

    FAQPRIME: FAQ, WhatsApp, Track

    Oneprime, Inc. · AI Help & Support Bot: FAQs, Track Order, Contact us, WhatsApp, Chat and Social Share

    Rating

    4.80

    Reviews

    32

    +1 / 7d

    $10+/mo
  17. #17

    Simesy Product Tabs & FAQs

    Simesy · Organize product description into tabs and accordion. Reduce support with product FAQ and FAQ page.

    Rating

    4.20

    Reviews

    30

    $4+/mo
  18. #18

    RT: Instant FAQ, Help Center

    RoarTheme · Displays a list of frequently asked questions with the answers. Reduces the number of questions.

    Rating

    4.90

    Reviews

    28

    Free
  19. #19

    AC ‑ Questions & Answers

    Appify Commerce · Turn customer questions into confident purchases.

    Rating

    5.00

    Reviews

    27

    BFS$1+/mo
  20. #20

    FAQify

    Zifyapps · Helps you easily and quickly build a beautiful FAQ page or Product FAQ, suit your store theme.

    Rating

    4.70

    Reviews

    27

    $4+/mo

Momentum · last 28 days

Who's growing.

Cumulative review curves for the incumbents — the slope is the velocity — and the apps adding the most reviews right now, which aren't always the same names.

1.9k1.5k97849512May 28Jun 8Jun 19Jun 30Jul 11Total reviews · slope = velocity
  1. Chatty AI Chatbot & Live Chat1.8k
  2. Moose AI Chatbot & Live Chat478
  3. HelpHub FAQ Page, Product FAQs211
  4. EasySlide Accordion tabs & FAQ163
  5. SMPS Product Question & Answer146
Tracked daily from Ongoing.AI's review-stats snapshots. Each point is the day's observed total review count, collapsed to one observation per day.
  1. +24

    new reviews

    Buddy AI: Mobile Shopping

    Buddify · Turn Your Store Into a Shopping Experience Customers Can Talk To.

    Pattern

    Rating

    4.90

    Total reviews

    65

  2. +7

    new reviews

    Chatty AI Chatbot & Live Chat

    Chatty AI Sales Agent - For live chat & helpdesk · Shoppers have questions? AI chat bot has answers. Need sales support? AI Agent's got it. 24/7.

    Pattern

    Rating

    4.90

    Total reviews

    1,800

  3. +5

    new reviews

    ChatWILL:AI Chatbot &Live Chat

    CWILL · Smart sale chatbot with instant order tracking. Boost sales with automated customer support.

    Pattern

    Rating

    4.80

    Total reviews

    81

  4. +2

    new reviews

    Variant Descriptions King

    StarApps · Product Description of Selected Variant | Tabs/Accordion in Product Description, FAQ Page & Sections

    Pattern

    Rating

    5.00

    Total reviews

    89

  5. +1

    new reviews

    FAQ Page:Accordion+Help Center

    GoodApps · Build a trusted help center with easy FAQ tools.

    Pattern

    Rating

    4.80

    Total reviews

    18

  6. +1

    new reviews

    Rapid Reviews: Product Reviews

    William Belk · Lighting-fast product reviews, Q&A, with deep search, media, and review requests.

    Pattern

    Rating

    5.00

    Total reviews

    112

Shape of the niche

Pricing and rating distributions.

Where merchants actually pay, and where sentiment actually lands — "is this niche price-anchored?" and "is the bar genuinely 4.5★+?"

Pricing

  • Free24.1% · 28
  • Under $20/mo64.7% · 75
  • $20–$49/mo7.8% · 9
  • $50–$99/mo1.7% · 2
  • $100+/mo1.7% · 2

Rating

  • 5.0★51.1% · 24
  • 4.5 – 4.99★27.7% · 13
  • 4.0 – 4.49★12.8% · 6
  • 3.0 – 3.99★8.5% · 4
  • Below 3.0★0% · 0

Full directory

All 116 faq apps.

Every active app tracked in this category, best-first by review count. Each links to its live report.

Methodology

Where the numbers come from.

Ratings, review counts, pricing, “Built for Shopify,” and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The leaderboard filters to apps rated 4.0★+ then orders by review count: a credibility-weighted definition of “best.” Rank race and movers come from daily category-page archives — each day’s position is the best (lowest) rank we observed across all pages of the FAQ category. New entries are apps whose first-seen date lands in the last 28 days. Snapshot generated .

Watch every faq switch as it happens.

Ongoing.AI tracks every Shopify brand’s app stack daily. Find the merchants on each app, catch the moment they install or churn, and reach out the same day.