Palmate AI Chatbot & Livechat

Shopify chat app by Palamar Teknoloji A.Ş.·Sales & Support with Palmate: automate chats, recover carts, and personalize recommendations.

Snapshot

5.00(5 reviews)#173of 820 inChat

Ongoing.AI tracks Palmate AI Chatbot & Livechat daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatFAQ

Rating

5.00

5 reviews

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

0

launched Jul 15, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Palmate AI Chatbot & Livechat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#173

of 820 active apps

Review count percentile

78th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What Palmate AI Chatbot & Livechat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-03 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-27 → 2026-06-30

Shopify Lastmod · Jun 28

2026-06-16 → 2026-06-27

Shopify Lastmod · Jun 17

2026-06-03 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(5 reviews)
  • 100%positive5
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Bu uygulamayı kullanmaya başladığımızdan beri web sitemizde ciddi dönüşüm artışları gördük. Ekip hızlı ve yardımsever. Daha ne olsun. Elinize sağlık.”
    A Roasting Lab · 5★ · 2025-11-19

    Plans

    Palmate AI Chatbot & Livechat pricing tiers.

    Free

    Free

    • 1 Livechat User
    • 200 Livechat Sessions
    • 2 Months History Limit
    • Ticket Management

    Basic

    $19.99/month

    • 3 Livechat Users
    • 5000 Livechat Sessions
    • 6 Months History Limit
    • WhatsApp Integration
    • 200 WhatsApp Cart Recoveries
    • Ticket Management

    Pro

    $120/month

    • 10 Livechat Users
    • 10000 Livechat Sessions
    • 2 Years History Limit
    • WhatsApp/Instagram/Messenger Integration
    • 1000 WhatsApp Cart Recoveries
    • Ticket Management
    • Live Translation

    Capabilities

    What Palmate AI Chatbot & Livechat can do.

    The 27 capabilities Palmate AI Chatbot & Livechat lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Chat

    Real-time messaging

    7
    • AI chatbots
    • Live chat
    • Email chat
    • Multi-language
    • Real-time translation
    • Push notifications
    • Behavior tracking

    Automated responses

    6
    • Cart recovery
    • Discounts
    • FAQs
    • Greetings
    • Product recommendations
    • Cross-sell

    Customization

    5
    • Color and font
    • Chat window
    • Business hours
    • Welcome messages
    • Chat assignment

    FAQ

    Editing tools

    5
    • HTML
    • Markdown
    • Rich text editor
    • Multi-language
    • Translation

    Display options

    4
    • Sidebar
    • Instant answers
    • Mobile responsive
    • Custom CSS

    FAQ

    Palmate AI Chatbot & Livechat — frequently asked questions.

    What is Palmate AI Chatbot & Livechat on Shopify?
    Palmate AI Chatbot & Livechat is a Shopify app in the Chat category. Tired of 24/7 queries & losing shoppers before they buy? Palmate AI, handles customer questions, tracks orders & acts as an AI sales assistant, offering personalized product recommendations to help shoppers—even while you sleep! Unify your chats (WhatsApp, Instagram, Web, Email) in one smart inbox. Leverage cart recovery, AI-suggested deals, & AI customer/product reports. 5-minute setup, no code needed! For AI implementation contact us: sales@palmate.ai. It averages 5.00 out of 5 across 5 merchant reviews on the Shopify App Store.
    How much does Palmate AI Chatbot & Livechat cost?
    Palmate AI Chatbot & Livechat offers a free plan and 2 paid plans starting at $19/month and going up to $120/month. The free plan includes 1 Livechat User, 200 Livechat Sessions, 2 Months History Limit, and Ticket Management. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Palmate AI Chatbot & Livechat free?
    Yes — Palmate AI Chatbot & Livechat offers a free plan alongside paid options. The free plan includes 1 Livechat User, 200 Livechat Sessions, and 2 Months History Limit. Paid plans start at $19/month for advanced features.
    When was Palmate AI Chatbot & Livechat launched?
    Palmate AI Chatbot & Livechat launched on July 15, 2025. In that time it has gathered 5 merchant reviews.
    Is Palmate AI Chatbot & Livechat Built for Shopify?
    Palmate AI Chatbot & Livechat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Palmate AI Chatbot & Livechat alternatives?
    Merchants commonly compare Palmate AI Chatbot & Livechat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,809

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps All FAQ apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Palmate AI Chatbot & Livechat.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Palmate AI Chatbot & Livechat — free Start free

    Prefer the source? View Palmate AI Chatbot & Livechat on the Shopify App Store ↗