OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.8 ★
104 reviews
What merchants actually report
4.79average· 99 reviews analyzed· 59 with written feedback
88% 5★5% ≤3★

26% of attributable reviewers are United States merchants.

The developer replies to 99% of reviews overall and 100% of critical ones.

Recent reviewers rate CWILL:AI Chatbot &Live Chat 4.86, above its 4.79 lifetime average.

Rating · last 90d
4.86
Recent direction
Replies to reviews
99%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
United States 26%France 11%India 9%United Kingdom 7%Canada 7%
Tenure when reviewed
under a day 78%days 21%months 1%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

What does CWILL:AI Chatbot &Live Chat do?

Shopify inbox & Live Chat with instant order track for ecommerce stores. Automate FAQ, boost sales with product suggestions, and provide 24/7 customer support.

  • Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
  • Smart AI Customer Chat provides instant answers for products & orders
  • Boost Sales with AI - Smart product suggestions help customers find what they ne
  • Integrated with CWILL Returns: shoppers track & submit returns right in chat
  • Integrated with CWILL Product Review: show ratings & collect reviews in chat

Features

ChatAI chatbotsLive chatEmail chatMulti-languageReal-time translationPush notificationsBehavior trackingCustomer insightsColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsTaggingChat assignmentChat flowsFAQHTMLMarkdownRich text editorAI generationCustom URLImagesSEOTranslationAccordionsCustom templatesFAQ pageSearch barMobile responsiveCustom font and color
Review history
Daily review count on the Shopify App Store
104+16 · 30d~0.5/day· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ
    #4
  • Chat
    #16▼3

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#30 of 889
Review percentile
97th
Rating percentile
70th
On the App Store
1.5 yrs
Works with
Integrations listed for CWILL:AI Chatbot &Live Chat
CheckoutShopify AdminParcel PanelParcelWILL
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Frequently asked questions

Shopify inbox & Live Chat with instant order track for ecommerce stores. Automate FAQ, boost sales with product suggestions, and provide 24/7 customer support. It's a chat tool for ecommerce stores.