Chat · refreshed Jun 12, 2026

Chatty AI Chatbot & Live Chat for Shopify

by Chatty AI Sales Agent - For live chat & helpdesk · Shoppers have questions? AI chat bot has answers. Need sale support? Chatty delivers. 24/7 every day

1,791 reviews, 4.90 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

CategoriesChatFAQ

Rating

4.90

1,791 reviews

Pricing

From $19/mo

freemium

Built for Shopify

Yes

Years live

4

launched Jun 9, 2022

Last updated

Jun 10, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+9

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

1,7921,7891,7871,7841,7815.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
Chatty AI Chatbot & Live Chat added 9 reviews over the last 28 days.

Category rank over time

Where Chatty AI Chatbot & Live Chat sits day-by-day in Chat.

Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.

#2#3#5#6#8May 28May 31Jun 4Jun 7Jun 11Rank · Chat
Best position observed: #2. Chatty AI Chatbot & Live Chat climbed 1 positions over the window.

Catalog position

Where Chatty AI Chatbot & Live Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#2

of 767 active apps

Review count percentile

100th

vs category siblings

Rating percentile

67th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What Chatty AI Chatbot & Live Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 dayslaunched_at: set to Jun 9, 2022works_with: set to Checkoutname: set to Chatty AI Chatbot & Live Chattagline: set to Shoppers have questions? AI chat…description: set to No time to chat and sell 24/7? L…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to freemiumpricing_tiers: set to Free (+3 more)primary_price_value: set to 19categories: set to Chat (+1 more)built_for_shopify: no → yesshopify_lastmod: set to 2026-05-29shopify_lastmod: 2026-05-29 → 2026-05-30shopify_lastmod: 2026-05-30 → 2026-05-31shopify_lastmod: 2026-05-31 → 2026-06-01shopify_lastmod: 2026-06-01 → 2026-06-02shopify_lastmod: 2026-06-02 → 2026-06-03shopify_lastmod: 2026-06-03 → 2026-06-04shopify_lastmod: 2026-06-04 → 2026-06-05shopify_lastmod: 2026-06-05 → 2026-06-06shopify_lastmod: 2026-06-06 → 2026-06-07shopify_lastmod: 2026-06-07 → 2026-06-09shopify_lastmod: 2026-06-09 → 2026-06-10May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · Jun 11

2026-06-09 → 2026-06-10

Shopify Lastmod · Jun 10

2026-06-07 → 2026-06-09

Shopify Lastmod · Jun 8

2026-06-06 → 2026-06-07

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive99% · 1,821
  • Neutral0% · 5
  • Negative1% · 18
It was a great experience, the help was great and friendly, and Linda was extremely helpful. This is a must if you want your customers to feel more included! Recently, I had a problem where my store wouldn't show any of the features, but the help team easily helped, and the problem was fixed. 100% satisfaction! ;)
JulaynaStudio · 5★ ·
Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better. I’ve updated our review to 3 stars because they do have a great FAQ set up.
Hydbond™️ · 1★ ·

Top themes

  1. 1. bug1
  2. 2. reliability1
  3. 3. customer-support1

Plans

Chatty AI Chatbot & Live Chat pricing tiers.

Free

Free

  • 50 AI conversations (lifetime)
  • Train AI with up to 100 products
  • Basic AI model
  • 1 member
  • Multi-channel
  • Translation 1 language
  • Live chat: 90-day chat history
  • Professional FAQs page

Basic

$19.99/month

  • 50 AI conversations/ month
  • Train AI with up to 500 products
  • Basic AI model
  • 5 members
  • Multi-channel
  • Translation & Auto translate
  • 12-month chat history
  • Basic analytics

Pro

$68.99/month

  • 300 AI conversations /month
  • Train AI with up to 8,000 products
  • Pro AI model - smarter & higher accuracy
  • 10 members
  • Multi-channel
  • Unlimited chat history
  • AI reply in multiple channels
  • Advanced analytics

Plus

$199/month

  • 700 AI conversations /month
  • Train AI with up to 20,000 products
  • Pro AI model - higher accuracy
  • Unlimited member
  • Dedicated AI consultant

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

Find every brand running Chatty AI Chatbot & Live Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Chatty AI Chatbot & Live Chat on the Shopify App Store ↗