Chatty AI Chatbot & Live Chat
Shopify chat app by Chatty AI Sales Agent - For live chat & helpdesk·Shoppers have questions? AI chat bot has answers. Need sales support? AI Agent's got it. 24/7.
Snapshot
Ongoing.AI tracks Chatty AI Chatbot & Live Chat daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.90
1,804 reviews
Pricing
From $19/mo
freemium
Built for Shopify
Yes
Years live
4
launched Jun 9, 2022
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+4
28-day Δ
+13
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Chatty AI Chatbot & Live Chat sits day-by-day in Chat.
Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →
Catalog position
Where Chatty AI Chatbot & Live Chat sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#2
of 813 active apps
Review count percentile
100th
vs category siblings
Rating percentile
66th
vs category siblings
Years on App Store
4
since 2022
Listing change cadence
What Chatty AI Chatbot & Live Chat has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Shopify Lastmod · Jun 29
2026-06-27 → 2026-06-28
Reviews
What merchants are saying
- 99%positive1,823
- 0%neutral5
- 1%negative19
Popular mentions
- bug
- reliability
- customer support
Top themes
- bug1
- reliability1
- customer support1
What merchants praise
“It was a great experience, the help was great and friendly, and Linda was extremely helpful. This is a must if you want your customers to feel more included! Recently, I had a problem where my store wouldn't show any of the features, but the help team easily helped, and the problem was fixed. 100% satisfaction! ;)”
What merchants complain about
“Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better. I’ve updated our review to 3 stars because they do have a great FAQ set up.”
Plans
Chatty AI Chatbot & Live Chat pricing tiers.
Free
Free
- 50 AI conversations/ month
- Unlimited human conversation
- AI trained up to 200 products
- AI answers FAQs & recommends products
- Email connect
- Widget customization
- After-hours auto reply + saved replies
Basic
$19.99/month
- 100 AI conversations/ month
- Standard AI model
- AI order tracking
- 5 members
- Multi-channel inbox
- Translation & Auto translate
- 12-month chat history
- Basic analytics
Pro
$68.99/month
- 500 AI conversations /month
- AI Shopping assistant
- Pro AI model - smarter & higher accuracy
- Proactive engage
- Auto-recover abandoned. carts
- AI reply on socials
- Advanced analytics
- Unlimited conversation history
Plus
$199/month
- 1000 AI conversations /month
- Train AI with up to 20,000 products
- Pro AI model - higher accuracy
- Unlimited member
- Dedicated AI consultant
Capabilities
What Chatty AI Chatbot & Live Chat can do.
The 47 capabilities Chatty AI Chatbot & Live Chat lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
11- AI chatbots
- Live chat
- Email chat
- Social media
- File upload
- Multi-language
- Real-time translation
- Push notifications
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
7- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Upsell
Customization
10- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
FAQ
Editing tools
8- Markdown
- Rich text editor
- AI generation
- Import and export
- Images
- Multi-language
- SEO
- Translation
Display options
11- Accordions
- Tabs
- Sidebar
- Custom templates
- Product page
- Collection page
- FAQ page
- Instant answers
- Customer feedback
- Mobile responsive
- Custom CSS
FAQ
Chatty AI Chatbot & Live Chat — frequently asked questions.
What is Chatty AI Chatbot & Live Chat on Shopify?
How much does Chatty AI Chatbot & Live Chat cost?
Is Chatty AI Chatbot & Live Chat free?
When was Chatty AI Chatbot & Live Chat launched?
Is Chatty AI Chatbot & Live Chat Built for Shopify?
What are the best Chatty AI Chatbot & Live Chat alternatives?
What complaints come up about Chatty AI Chatbot & Live Chat?
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Chatty AI Chatbot & Live Chat.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Chatty AI Chatbot & Live Chat on the Shopify App Store ↗