17TRACK Order Tracking

Shopify order tracking app by 17TRACK·Order tracking & automated shipping notifications for merchants to reduce WISMO and drive more sales

Snapshot

4.90(3,573 reviews)#1of 255 inOrder tracking

Ongoing.AI tracks 17TRACK Order Tracking daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesOrder trackingShipping

Rating

4.90

3,573 reviews

Pricing

From $9/mo

freemium

Built for Shopify

Yes

Years live

5

launched Jan 4, 2021

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+26

28-day Δ

+76

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

3,5863,5473,5093,4713,4325.003.752.501.250.00May 28Jun 5Jun 14Jun 23Jul 2Total reviewsRating (0–5)
17TRACK Order Tracking added 76 reviews over the last 28 days.

Category rank over time

Where 17TRACK Order Tracking sits day-by-day in Order tracking.

Position across the Order tracking page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Order tracking leaderboard →

#1#2#3#4#5May 28May 31Jun 4Jun 8Jun 1217TRACK Order Tracking · #1Track123 Order Tracking · #2ParcelWILL Order Tracking · #3
Best position observed: #1. 17TRACK Order Tracking held steady over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where 17TRACK Order Tracking shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term 17TRACK Order Tracking ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #14 on "shipping".

#13#17#21#25#29May 28May 31Jun 4Jun 7Jun 11shippingrecurring orders
2 terms, 21 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • shipping

    #15

    best #14

    no change

  • recurring orders

    #28

    best #24

    −3 positions

Catalog position

Where 17TRACK Order Tracking sits in the App Store.

Rank and percentile inside the Order tracking category — the competitive shape of the niche around this app.

Rank in Order tracking

#1

of 255 active apps

Review count percentile

100th

vs category siblings

Rating percentile

67th

vs category siblings

Years on App Store

5

since 2021

Listing change cadence

What 17TRACK Order Tracking has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+23shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(3,573 reviews)
  • 99%positive3,516
  • 0%neutral17
  • 1%negative32

Popular mentions

  • customer support
  • pricing
  • billing issues

Top themes

  1. customer support1
  2. pricing1
  3. billing issues1

What merchants praise

“I installed the app today and was excellently supported by the support team, especially Winnie. I was pleasantly surprised by how quickly Winnie responded to my request — I received a reply within just a few minutes. A fantastic platform combined with an equally fantastic support team. I can highly recommend it! Addendum: Odie assisted me with additional questions. Thank you, Odie! Addendum: Denver assisted me with additional support. Thank you Denver! Addendum: JAY assisted me with additional questions. Thank you, JAY! Thank you.”
CelluliteBye · 5★

What merchants complain about

“This app is a nightmare and cost our company huge losses. They did an update that caused a glitch in our checkout and crashed our conversion rate. It took us time to figure out what was causing it and then when we asked them to address it, they didn't want to be accountable. It exhausted weeks of time, thousands of lost revenue and finally they just told us they couldnt make it work like before. Save yourself the time, loss and headache- Go Somewhere Else!”
Phoenician Grinders · 1★

Plans

17TRACK Order Tracking pricing tiers.

Free

Free

  • 50 shipments per month
  • Access 3,300+ carriers
  • Branded tracking page
  • PayPal integration
  • Dropshipping mode
  • Custom shipment alert

Basic

$9/month

  • 200 shipments per month
  • Customize tracking page
  • Tracking number redirection
  • Shopify shipping status and emails
  • Email notifications
  • Basic analytics

Pro

$49/month

  • 1000 shipments per month
  • Seller notifications
  • Shipments export
  • Multilingual email notification
  • Remove 17TRACK branding
  • Multilingual tracking pages
  • Estimated Delivery Date (EDD)

Premium

$159/month

  • 2000 shipments per month
  • Customize email triggers
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Split order email notifications

Capabilities

What 17TRACK Order Tracking can do.

The 28 capabilities 17TRACK Order Tracking lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Order tracking

Tracking

13
  • Branded tracking page
  • Order lookup page
  • Real-time tracking
  • Custom tracking link
  • Translation
  • Estimated delivery date
  • Global tracking
  • Dashboards
  • Order export
  • Multi-carrier
  • API
  • Analytics
  • Carrier masking

Notifications

5
  • Email
  • Real-time notifications
  • Translation
  • Custom notifications
  • Automations

Shipping

Labels and packaging

5
  • Shipping insurance
  • Delivery date
  • Order sync
  • Multi-language
  • Carrier selection

Managing shipments

5
  • Order sync
  • Real-time tracking
  • Branded tracking page
  • Email notifications
  • Order updates

FAQ

17TRACK Order Tracking — frequently asked questions.

What is 17TRACK Order Tracking on Shopify?
17TRACK Order Tracking is a Shopify app in the Order tracking category. Automate tracking and shipping notifications to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping. Use shipping analytics to optimize logistics.We’re here for you 24/7 with expert care. It averages 4.90 out of 5 across 3,573 merchant reviews on the Shopify App Store.
How much does 17TRACK Order Tracking cost?
17TRACK Order Tracking offers a free plan and 3 paid plans starting at $9/month and going up to $159/month. The free plan includes 50 shipments per month, Access 3,300+ carriers, Branded tracking page, and PayPal integration. The paid plans unlock advanced features beyond what's available on the free tier.
Is 17TRACK Order Tracking free?
Yes — 17TRACK Order Tracking offers a free plan alongside paid options. The free plan includes 50 shipments per month, Access 3,300+ carriers, and Branded tracking page. Paid plans start at $9/month for advanced features.
When was 17TRACK Order Tracking launched?
17TRACK Order Tracking launched on January 4, 2021 — over 5 years on the Shopify App Store. In that time it has gathered 3,573 merchant reviews.
Is 17TRACK Order Tracking Built for Shopify?
Yes — 17TRACK Order Tracking carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best 17TRACK Order Tracking alternatives?
Merchants commonly compare 17TRACK Order Tracking with ParcelWILL Order Tracking, Zapiet, Track123 Order Tracking, and AfterShip Order Tracking. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about 17TRACK Order Tracking?
1% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, pricing, and billing issues — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

CWILL

ParcelWILL Order Tracking

5.00★2,564

Zapiet

Zapiet ‑ Pickup + Delivery

4.90★1,788

Known for: misleading-marketing

Track123

Track123 Order Tracking

4.90★1,469

Known for: tracking-accuracy

AfterShip

AfterShip Order Tracking

4.50★1,200

Known for: missing-features

Browse more inAll Order tracking apps All Shipping apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running 17TRACK Order Tracking.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on 17TRACK Order Tracking

Prefer the source? View 17TRACK Order Tracking on the Shopify App Store ↗