OngoingAI

Usage & market intelligence

Observed on 2,270 ecommerce stores.

Across 321,427 tracked stores, adoption rose from 0.1% to 0.2% over a 30-day comparison.

View storesWatch for changes
Stores observed
2,270
Ecommerce stores where OngoingAI has observed it
Shopify adoption
99%
2,250 Shopify stores
Shopify rating
4.9 ★
4,381 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 69 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days9825▲ +731,724
Last 90 days10536▲ +692,183

Newly observed counts first appearances of 17TRACK Order Tracking in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.94average· 4,051 reviews analyzed· 2,560 with written feedback
96% 5★1% ≤3★

22% of attributable reviewers are United States merchants. 5% had used the app for a year or more when they reviewed.

The developer replies to 10% of reviews overall and 67% of critical ones.

Recent sentiment holds steady at 4.91, in line with the 4.94 lifetime average.

Rating · last 90d
4.91
Recent direction
Replies to reviews
10%
Developer response rate
Replies to critical
67%
On 3★ and below
Long-term reviewers
5%
Using 1yr+ at review
Top merchant markets
United States 22%China 11%France 11%Hong Kong SAR 11%United Kingdom 7%
Tenure when reviewed
under a day 52%days 23%months 21%a year or more 5%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

17TRACK Order Tracking adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed 17TRACK Order Tracking
Shopify
x
WooCommerce
x
Shoplazza
x
SHOPLINE
x
OpenCart
x
Square Online
x
Notable stores using 17TRACK Order Tracking
Observed installs, highest-ranked first
StoreTraffic rankCohort
ie.eufy.com
#9,955Top 10K
belroshop.com
#75,549Top 100K
tesery.com
#77,614Top 100K
shahnaz.in
#92,327Top 100K
testtube.newbeauty.com
#95,256Top 100K
99bikes.com.au
#127,433Top 250K
retro-stage.com
#134,874Top 250K
americanautowire.com
#142,079Top 250K
fr.bellabarnett.com
#143,215Top 250K
lumibricks.com
#149,773Top 250K

Showing 10 of 2,270 stores we track running 17TRACK Order Tracking.

Get the full list
Pricing
Free plan available
Free
Free
  • • 50 shipments per month
  • • Access 3,300+ carriers
  • • Branded tracking page
  • • PayPal integration
  • • Dropshipping mode
Basic
$9/month
or $86/year and save 20%
  • • 200 shipments per month
  • • Customize tracking page
  • • Tracking number redirection
  • • Shopify shipping status and emails
  • • Email notifications
Pro
$49/month
or $470/year and save 20%
  • • 1000 shipments per month
  • • Seller notifications
  • • Shipments export
  • • Multilingual email notification
  • • Remove 17TRACK branding
Premium
$159/month
or $1,526/year and save 20%
  • • 2000 shipments per month
  • • Customize email triggers
  • • Transit time analysis
  • • On-time delivery analysis
  • • Exception orders analysis
What does 17TRACK Order Tracking do?

Automate order tracking and returns management to reduce costs, retain more revenue, and drive customer loyalty with a seamless post-purchase experience.

  • Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
  • Automated Email Notifications: Send shipping updates to build customer trust.
  • Hide All China Info: Protect your brand with a one-click dropshipping mode.
  • Shipping Analytics: Optimize carrier performance with data-driven insights.

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsOrder exportMulti-carrierAPIAnalyticsCarrier maskingEmailReal-time notificationsCustom notificationsAutomationsShippingShipping insuranceDelivery dateOrder syncMulti-languageCarrier selectionEmail notificationsOrder updates
Review history
Daily review count on the Shopify App Store
4,381+447 · 30d~15/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Shipping
    #1
  • Order tracking
    #1

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Order tracking on the App Store
Rank by reviews
#1 of 259
Review percentile
100th
Rating percentile
78th
On the App Store
5.7 yrs
Commonly used with
Share of 17TRACK Order Tracking stores that also run each app
Chatty AI Chatbot & Live Chat
x
Judge.me
x
Klaviyo
x
Microsoft Clarity
x
Instafeed (Mintt Studio)
x
Loox
x
Shopify Inbox
x
Shopify Forms
x
Competitors
Alternatives buyers weigh against 17TRACK Order Tracking
See the full 17TRACK Order Tracking alternatives comparison
Compare 17TRACK Order Tracking head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for 17TRACK Order Tracking
CheckoutCustomer accountsShopify FlowShopify AdminJudge.meKlaviyoLooxOmnisendPayPalTrustpilot
Apps similar to 17TRACK Order Tracking
The App Store's own "more apps like this" for 17TRACK Order Tracking
CWILL Order Tracking
5.0(3,162)

Free plan available

Track123 Order Tracking
4.9(1,722)

Free plan available

AfterShip Order Tracking
4.6(1,504)

Free to install

Frequently asked questions

Automate order tracking and returns management to reduce costs, retain more revenue, and drive customer loyalty with a seamless post-purchase experience. It's a order tracking tool for ecommerce stores.