OngoingAI

AfterShip Order Tracking usage & market intelligence

Shopify rating

4.6 ★

1,501 reviews

What merchants actually report
4.66average· 1,326 reviews analyzed· 1,249 with written feedback
86% 5★8% ≤3★

48% of attributable reviewers are United States merchants. 20% had used the app for a year or more when they reviewed.

The developer replies to 9% of reviews overall and 69% of critical ones.

Recent reviewers rate AfterShip Order Tracking 4.78, above its 4.66 lifetime average.

Rating · last 90d

4.78

Recent direction

Replies to reviews

9%

Developer response rate

Replies to critical

69%

On 3★ and below

Long-term reviewers

20%

Using 1yr+ at review

Top merchant markets

United States 48%Australia 7%United Kingdom 7%Canada 7%Hong Kong SAR 3%

Tenure when reviewed

under a day 22%days 33%months 25%a year or more 20%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FreeFree to install
  • • 1,100+ carriers integration
  • • Service-level tracking updates
  • • Order tracking dashboard
  • • Branded tracking page
  • • Carrier estimated delivery date
Essentials$11/month

7-day free trial · or $108/year and save 18%

  • • Everything in Free, plus
  • • Branded tracking page with your logo
  • • Automatic carrier detection
  • • Email & SMS notifications
  • • Tracking dashboard with status & reports
Premium$70/month

7-day free trial · or $708/year and save 16%

  • • Everything in Essentials, plus:
  • • Tracking page with your domain
  • • AI-powered EDD & product recommendations
  • • Full analytics suite
  • • API & webhooks
What does AfterShip Order Tracking do?

AfterShip Tracking is an order tracking app with branded tracking pages, delivery updates, and real-time shipment visibility.

  • Branded tracking pages with personalized product recommendations to boost sales
  • Automated email and SMS notifications to reduce complaints and WISMO calls
  • Centralized shipment dashboard to track shipment status and identify exceptions
  • AI-powered estimated delivery dates (AI EDD) to reassure anxious customers
  • Built-in analytics to get insights into shipment status and on-time performance

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsMulti-carrierAPIAnalyticsEmailReal-time notificationsSMSCustom notificationsAutomationsShippingAddress validationDelivery dateOrder syncMulti-languageCarrier selectionEmail notificationsOrder updatesShipping analytics
Review history
Daily review count on the Shopify App Store
1,501+198 · 26d~7.6/day· Rating 4.7★ → 4.6★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Order tracking#13 on Aug 15 → #16 on Sep 5 · 22 observed days#16▼3
  • Shipping#32 on Aug 14 → #37 on Sep 5 · 23 observed days#37▼5

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Order tracking on the App Store
Rank by reviews
#4 of 246
Review percentile
99th
Rating percentile
71th
On the App Store
14.3 yrs
Compare AfterShip Order Tracking head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for AfterShip Order Tracking
CheckoutCustomer accountsShopify FlowShopify AdminAttentiveGorgiasKlaviyoLooxShipstationZendesk
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Frequently asked questions

AfterShip Tracking is an order tracking app with branded tracking pages, delivery updates, and real-time shipment visibility. It's a order tracking tool for ecommerce stores.