OngoingAI

Track123 Order Tracking usage & market intelligence

Shopify rating

4.9 ★

1,708 reviews

What merchants actually report
4.90average· 1,610 reviews analyzed· 1,033 with written feedback
94% 5★2% ≤3★

28% of attributable reviewers are United States merchants. 6% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 38% of critical ones.

Recent reviewers rate Track123 Order Tracking 4.84, below its 4.90 lifetime average.

Rating · last 90d

4.84

Recent direction

Replies to reviews

1%

Developer response rate

Replies to critical

38%

On 3★ and below

Long-term reviewers

6%

Using 1yr+ at review

Top merchant markets

United States 28%United Kingdom 10%Germany 6%France 6%Canada 5%

Tenure when reviewed

under a day 38%days 33%months 24%a year or more 6%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
STARTERFree
  • • 50 orders/month
  • • Real-time sync & tracking
  • • Branded & multilingual tracking pages
  • • Shopify native email notification
  • • Dropshipping mode
GROWTH$9/month

7-day free trial · or $84/year and save 22%

  • • 300 orders/month
  • • Product recommendations widget
  • • Apple wallet tracking
  • • Custom shipping notifications
  • • Custom shipping status
ADVANCED$49/month

7-day free trial · or $468/year and save 20%

  • • 2000 orders/month
  • • Estimated delivery time
  • • Auto-translate shipment details
  • • Product recommendation (AI powered)
  • • Klaviyo, Omnisend integration
What does Track123 Order Tracking do?

Drive repeat sales with branded order tracking. Track123 helps you get ahead of shipping issues and reconvert shoppers while they wait for their packages.

  • Sync real-time order updates and send automated emails to reduce WISMO tickets.
  • Recommend products and show estimated delivery dates to increase store sales.
  • Enable dropshipping mode to hide all China info for dropshipping stores.
  • Access shipment analytics for deeper insights and data-driven decisions.
  • Auto-sync tracking to PayPal and integrate seamlessly with Klaviyo and more.

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsOrder exportMulti-carrierAPIAnalyticsCarrier maskingEmailReal-time notificationsSMSCustom notificationsAutomationsShippingDelivery dateOrder syncMulti-languageCarrier selectionEmail notificationsOrder updatesShipping analytics
Review history
Daily review count on the Shopify App Store
1,708+133 · 26d~5.1/day· Rating steady at 4.9★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Order tracking#2 on Aug 15 → #2 on Sep 5 · 22 observed days#2
  • Shipping#2 on Aug 14 → #4 on Sep 5 · 23 observed days#4▼2

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Order tracking on the App Store
Rank by reviews
#3 of 246
Review percentile
99th
Rating percentile
78th
On the App Store
4.6 yrs
Compare Track123 Order Tracking head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for Track123 Order Tracking
Customer accountsShopify FlowShopify AdminApple walletBing Microsoft TranslatorGoogle MapKlaviyoPaypal&StripeRoyal Mail
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Frequently asked questions

Drive repeat sales with branded order tracking. Track123 helps you get ahead of shipping issues and reconvert shoppers while they wait for their packages. It's a order tracking tool for ecommerce stores.