Track123 Order Tracking

Shopify order tracking app by Track123·Track123 creates interactive map-based tracking pages that reduce WISMO tickets and drive more sales

Snapshot

4.90(1,469 reviews)#3of 255 inOrder tracking

Ongoing.AI tracks Track123 Order Tracking daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesOrder trackingShipping

Rating

4.90

1,469 reviews

Pricing

From $9/mo

freemium

Built for Shopify

Yes

Years live

4

launched Jan 12, 2022

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+7

28-day Δ

+22

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

1,4731,4651,4571,4491,4415.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Track123 Order Tracking added 22 reviews over the last 28 days.

Category rank over time

Where Track123 Order Tracking sits day-by-day in Order tracking.

Position across the Order tracking page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Order tracking leaderboard →

#1#2#3#4#5May 28May 31Jun 4Jun 8Jun 12Track123 Order Tracking · #217TRACK Order Tracking · #1ParcelWILL Order Tracking · #3
Best position observed: #2. Track123 Order Tracking held steady over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Track123 Order Tracking shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Track123 Order Tracking ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #16 on "shipping".

#15#20#25#29#34May 28May 31Jun 4Jun 7Jun 11shippingrecurring orders
2 terms, 21 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • shipping

    #20

    best #16

    −4 positions

  • recurring orders

    #33

    best #25

    −6 positions

Catalog position

Where Track123 Order Tracking sits in the App Store.

Rank and percentile inside the Order tracking category — the competitive shape of the niche around this app.

Rank in Order tracking

#3

of 255 active apps

Review count percentile

99th

vs category siblings

Rating percentile

67th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What Track123 Order Tracking has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+23shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(1,469 reviews)
  • 97%positive1,467
  • 1%neutral15
  • 2%negative23

Popular mentions

  • customer support
  • tracking accuracy
  • bug

Top themes

  1. customer support1
  2. tracking accuracy1
  3. bug1

What merchants praise

“I initially experienced some issues with the PayPal tracking sync and the in-app support chat not working. However, the Track123 team reached out quickly and helped me resolve everything. Their support was patient, proactive, and genuinely committed to fixing the problem. Now the app is working smoothly, and the PayPal sync feature is functioning correctly. Thank you to the team for the great assistance! I appreciate your effort, and I’m happy to update my review to 5 stars.”
1lovebaby · 5★

What merchants complain about

“For US users like us, it does not match any tracking from carriers besides UPS, FedEx, and USPS. It won't match the tracking if you ship LTL via RL Carrier, Southeastern Freight, ABF, Estes, AAA, Saia, etc. Setting this up was a waste of time and money. The information the app integrates with the vast list of carriers should be removed from their page.”
Mineral Tiles · 1★

Plans

Track123 Order Tracking pricing tiers.

STARTER

Free

  • 50 orders/month
  • Real-time sync & tracking
  • Branded & multilingual tracking pages
  • Shopify native email notification
  • Dropshipping mode
  • Customer account orders page widget
  • Order status page widget
  • Basic analytics

GROWTH

$9/month

  • 300 orders/month
  • Product recommendations widget
  • Apple wallet tracking
  • Custom shipping notifications
  • Custom shipping status
  • PayPal & Stripe integration
  • Advanced analytics
  • Export shipment data

ADVANCED

$49/month

  • 2000 orders/month
  • Estimated delivery time
  • Auto-translate shipment details
  • Product recommendation (AI powered)
  • Klaviyo, Omnisend integration
  • Slack, Gorgias integration
  • Webhooks for developer
  • Remove the Track123 branding

ENTERPRISE

$699/month

  • 60,000 orders/month
  • All features, plus:
  • Custom carrier/platform integration
  • Dedicated onboarding support
  • Dedicated CS manager

Capabilities

What Track123 Order Tracking can do.

The 29 capabilities Track123 Order Tracking lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Order tracking

Tracking

13
  • Branded tracking page
  • Order lookup page
  • Real-time tracking
  • Custom tracking link
  • Translation
  • Estimated delivery date
  • Global tracking
  • Dashboards
  • Order export
  • Multi-carrier
  • API
  • Analytics
  • Carrier masking

Notifications

6
  • Email
  • Real-time notifications
  • SMS
  • Translation
  • Custom notifications
  • Automations

Shipping

Labels and packaging

4
  • Delivery date
  • Order sync
  • Multi-language
  • Carrier selection

Managing shipments

6
  • Order sync
  • Real-time tracking
  • Branded tracking page
  • Email notifications
  • Order updates
  • Shipping analytics

FAQ

Track123 Order Tracking — frequently asked questions.

What is Track123 Order Tracking on Shopify?
Track123 Order Tracking is a Shopify app in the Order tracking category. Get peace of mind with responsive, expert live chat support. Go beyond basic order tracking with customizable tracking pages and branded emails that boost engagement and loyalty. Centralize multi-carrier shipments with real-time updates and delivery estimates. Enhance post-purchase experiences with Apple Wallet tracking and AI-powered product recommendations. Built with an intuitive, no-code interface, the app is easy to set up and use. Reduce WISMO tickets and drive repeat sales with Track123. It averages 4.90 out of 5 across 1,469 merchant reviews on the Shopify App Store.
How much does Track123 Order Tracking cost?
Track123 Order Tracking offers a free plan and 3 paid plans starting at $9/month and going up to $699/month. The free plan includes 50 orders/month, Real-time sync & tracking, Branded & multilingual tracking pages, and Shopify native email notification. The paid plans unlock advanced features beyond what's available on the free tier.
Is Track123 Order Tracking free?
Yes — Track123 Order Tracking offers a free plan alongside paid options. The free plan includes 50 orders/month, Real-time sync & tracking, and Branded & multilingual tracking pages. Paid plans start at $9/month for advanced features.
When was Track123 Order Tracking launched?
Track123 Order Tracking launched on January 12, 2022 — over 4 years on the Shopify App Store. In that time it has gathered 1,469 merchant reviews.
Is Track123 Order Tracking Built for Shopify?
Yes — Track123 Order Tracking carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best Track123 Order Tracking alternatives?
Merchants commonly compare Track123 Order Tracking with 17TRACK Order Tracking, ParcelWILL Order Tracking, Zapiet, and AfterShip Order Tracking. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Track123 Order Tracking?
2% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, tracking accuracy, and bug — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

17TRACK

17TRACK Order Tracking

4.90★3,573

Known for: pricing

CWILL

ParcelWILL Order Tracking

5.00★2,564

Zapiet

Zapiet ‑ Pickup + Delivery

4.90★1,788

Known for: misleading-marketing

AfterShip

AfterShip Order Tracking

4.50★1,200

Known for: missing-features

Browse more inAll Order tracking apps All Shipping apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Track123 Order Tracking.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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