Shopify app comparison · updated Sep 15, 2026
CWILL vs Track123
Compare CWILL and Track123 for Shopify order tracking using current ratings, review activity, pricing, features, and OngoingAI-observed adoption.
CWILL INC
CWILL Order Tracking
Formerly ParcelPanel & ParcelWILL: cut WISMOs, protect revenue, build loyalty, and drive more sales.
- Rating
- 5.00
- Reviews
- 3,165
- Review growth · 30d
- +283 · +9.8%
- Pricing
- Free plan available
- Years on Shopify
- 7
- Stores observed
- 4,602
Track123
Track123 Order Tracking
Track123 creates interactive map-based tracking pages that reduce WISMO tickets and drive more sales
- Rating
- 4.90
- Reviews
- 1,717
- Review growth · 30d
- +133 · +8.4%
- Pricing
- Free plan available
- Years on Shopify
- 4
- Stores observed
- No footprint yet
What stands out
CWILL carries 1.8× the App Store review depth; the other measurable signals are close.
- Rating
- CWILL leads slightly5.0 vs 4.9
- Review growth
- CWILL faster+9.8% vs +8.4%
- Review depth
- CWILL1.8× more reviews
- Observed adoption
- Not comparable yet
Review trajectory
How each app's Shopify reviews are moving.
Daily App Store review counts since we began tracking — who's gaining reviews fastest, who holds the larger base, and how the race is developing.
CWILL Order Tracking leads total reviews and is adding them fastest over the tracked window.
Reviews each app has gained since the start of this tracking window. · Tracking window · Aug 17 – Sep 14, 2026
Head-to-head
The signals, side by side.
Each row reads straight from the live App Store listing and OngoingAI’s census. The Difference column states the gap — not a buyer recommendation.
| Dimension | CWILL | Track123 | Difference |
|---|---|---|---|
| Rating | 5.00 | 4.90 | CWILL +0.10 |
| Reviews | 3,165 | 1,717 | CWILL 1.8× |
| Review growth · 30d | +283 · +9.8% | +133 · +8.4% | CWILL faster |
| Listed pricing | Free plan available | Free plan available | Not directly comparable |
| Years on Shopify | 7 | 4 | CWILL +3y |
| Stores observed | 4,602 | No footprint yet | Not comparable |
Review corpus
What merchants actually report.
CWILL
4.96 avg · 2,937 reviews
Track123
4.90 avg · 1,617 reviews
| Signal | CWILL | Track123 | Difference |
|---|---|---|---|
| 5-star share | 97% | 94% | CWILL leads |
| Rating · last 90 days | 4.91 | 4.88 | CWILL leads |
| Replies to reviews | 10% | 1% | CWILL leads |
| Replies to critical (≤3★) | 68% | 38% | CWILL leads |
| Long-term reviewers (1yr+) | 7% | 6% | CWILL leads |
| Top market | United States 20% | United States 28% | — |
| Reviews analyzed | 2,937 | 1,617 | — |
Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.
Which fits your requirements?
Choose by what you actually need.
Choose CWILL if…
- You need shipping insurance
- A higher App Store rating is a priority
- Recent review-growth signals matter to you
Choose Track123 if…
No distinguishing strengths in the measured dimensions.
Tied to observable requirements only — listed capabilities, ratings, review growth, adoption and price. It doesn’t assert usability or support quality.
Feature differences
What CWILL and Track123 each do that the other doesn’t.
They cover largely the same ground — 96% of listed capabilities overlap. The decision material is the rest: what each lists that the other doesn’t.
CWILL only
1
- Shipping insurance
Track123 only
0
Nothing Track123 lists that CWILL doesn't.
27 shared capabilities
- Order tracking
- Branded tracking page
- Order lookup page
- Real-time tracking
- Custom tracking link
- Translation
- Estimated delivery date
- Global tracking
- Dashboards
- Order export
- Multi-carrier
- API
- Analytics
- Carrier masking
- Real-time notifications
- SMS
- Custom notifications
- Automations
- Shipping
- Delivery date
- Order sync
- Multi-language
- Carrier selection
- Email notifications
- Order updates
- Shipping analytics
Observed adoption
Who actually runs each, on real stores.
The stores OngoingAI’s weekly census observes running each app, and the platform each skews toward — observed presence, not vendor-reported install totals.
Adoption comparison unavailable — a publishable footprint exists for only one app.
CWILL
4,602
stores observed
Skews Shopify · 100%
Track123
No reliable footprint yet
OngoingAI hasn’t observed enough high-confidence installations to publish an adoption count. This does not mean zero installations.
Scope
What this comparison measures.
What it measures
Shopify App Store ratings and review counts, rating distribution, developer reply rates, reviewer tenure and geography, listed pricing and capabilities, category data, and OngoingAI-observed storefront adoption for CWILL and Track123.
What it doesn’t
Hands-on usability, customer-support quality, deliverability, merchant sentiment from review text, or revenue impact. We draw a sharp line around what we can observe.
Still comparing?
Methodology
Where the numbers come from.
Ratings, review counts, pricing, and categories come from the live Shopify App Store listing, refreshed daily. Review growth compares the observed snapshots across the trailing 30-day window. “Stores observed” and the platform split come from OngoingAI’s weekly storefront census — the real stores running each app, not the listing’s claimed totals. Comparison generated Sep 15, 2026.
See who’s switching — as it happens.
Track app adoption on live ecommerce stores. Find merchants running CWILL or Track123, follow stack changes, and see when a store installs, removes, or replaces an app.