Shopify app comparison · updated Sep 15, 2026
17TRACK vs AfterShip
Compare 17TRACK and AfterShip for Shopify order tracking using current ratings, review activity, pricing, features, and OngoingAI-observed adoption.
17TRACK
17TRACK Order Tracking
Order tracking & automated shipping notifications for merchants to reduce WISMO and drive more sales
- Rating
- 4.90
- Reviews
- 4,348
- Review growth · 30d
- +468 · +12.1%
- Pricing
- Free plan available
- Years on Shopify
- 5
- Stores observed
- 1,840
AfterShip
AfterShip Order Tracking
Order tracking with branded tracking page, order lookup & AI estimated delivery dates.
- Rating
- 4.60
- Reviews
- 1,500
- Review growth · 30d
- +198 · +15.2%
- Pricing
- Free to install
- Years on Shopify
- 14
- Stores observed
- No footprint yet
What stands out
17TRACK carries 2.9× the App Store review depth; the other measurable signals are close.
- Rating
- 17TRACK leads4.9 vs 4.6
- Review growth
- AfterShip faster+15.2% vs +12.1%
- Review depth
- 17TRACK2.9× more reviews
- Observed adoption
- Not comparable yet
Review trajectory
How each app's Shopify reviews are moving.
Daily App Store review counts since we began tracking — who's gaining reviews fastest, who holds the larger base, and how the race is developing.
17TRACK Order Tracking leads total reviews and is adding them fastest over the tracked window.
Reviews each app has gained since the start of this tracking window. · Tracking window · Aug 17 – Sep 15, 2026
Head-to-head
The signals, side by side.
Each row reads straight from the live App Store listing and OngoingAI’s census. The Difference column states the gap — not a buyer recommendation.
| Dimension | 17TRACK | AfterShip | Difference |
|---|---|---|---|
| Rating | 4.90 | 4.60 | 17TRACK +0.30 |
| Reviews | 4,348 | 1,500 | 17TRACK 2.9× |
| Review growth · 30d | +468 · +12.1% | +198 · +15.2% | AfterShip faster |
| Listed pricing | Free plan available | Free to install | Not directly comparable |
| Years on Shopify | 5 | 14 | AfterShip +9y |
| Stores observed | 1,840 | No footprint yet | Not comparable |
Review corpus
What merchants actually report.
17TRACK
4.94 avg · 4,015 reviews
AfterShip
4.65 avg · 1,328 reviews
| Signal | 17TRACK | AfterShip | Difference |
|---|---|---|---|
| 5-star share | 96% | 86% | 17TRACK leads |
| Rating · last 90 days | 4.90 | 4.38 | 17TRACK leads |
| Replies to reviews | 10% | 9% | Level |
| Replies to critical (≤3★) | 67% | 68% | Level |
| Long-term reviewers (1yr+) | 5% | 20% | AfterShip leads |
| Top market | United States 22% | United States 48% | — |
| Reviews analyzed | 4,015 | 1,328 | — |
Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.
Which fits your requirements?
Choose by what you actually need.
Choose 17TRACK if…
- You need order export
- You need carrier masking
- You need shipping insurance
- A higher App Store rating is a priority
Choose AfterShip if…
- You need sms
- You need address validation
- You need shipping analytics
- Recent review-growth signals matter to you
Tied to observable requirements only — listed capabilities, ratings, review growth, adoption and price. It doesn’t assert usability or support quality.
Feature differences
What 17TRACK and AfterShip each do that the other doesn’t.
They cover largely the same ground — 88% of listed capabilities overlap. The decision material is the rest: what each lists that the other doesn’t.
17TRACK only
3
- Order export
- Carrier masking
- Shipping insurance
AfterShip only
3
- SMS
- Address validation
- Shipping analytics
23 shared capabilities
- Order tracking
- Branded tracking page
- Order lookup page
- Real-time tracking
- Custom tracking link
- Translation
- Estimated delivery date
- Global tracking
- Dashboards
- Multi-carrier
- API
- Analytics
- Real-time notifications
- Custom notifications
- Automations
- Shipping
- Delivery date
- Order sync
- Multi-language
- Carrier selection
- Email notifications
- Order updates
Observed adoption
Who actually runs each, on real stores.
The stores OngoingAI’s weekly census observes running each app, and the platform each skews toward — observed presence, not vendor-reported install totals.
Adoption comparison unavailable — a publishable footprint exists for only one app.
17TRACK
1,840
stores observed
Skews Shopify · 99%
AfterShip
No reliable footprint yet
OngoingAI hasn’t observed enough high-confidence installations to publish an adoption count. This does not mean zero installations.
Scope
What this comparison measures.
What it measures
Shopify App Store ratings and review counts, rating distribution, developer reply rates, reviewer tenure and geography, listed pricing and capabilities, category data, and OngoingAI-observed storefront adoption for 17TRACK and AfterShip.
What it doesn’t
Hands-on usability, customer-support quality, deliverability, merchant sentiment from review text, or revenue impact. We draw a sharp line around what we can observe.
Methodology
Where the numbers come from.
Ratings, review counts, pricing, and categories come from the live Shopify App Store listing, refreshed daily. Review growth compares the observed snapshots across the trailing 30-day window. “Stores observed” and the platform split come from OngoingAI’s weekly storefront census — the real stores running each app, not the listing’s claimed totals. Comparison generated Sep 15, 2026.
See who’s switching — as it happens.
Track app adoption on live ecommerce stores. Find merchants running 17TRACK or AfterShip, follow stack changes, and see when a store installs, removes, or replaces an app.