OngoingAI

Usage & market intelligence

Observed on 16,621 ecommerce stores.

Across 12,283 tracked stores, adoption rose from 1.9% to 2% over a 30-day comparison.

View storesWatch for changes
Stores observed
16,621
Ecommerce stores where OngoingAI has observed it
Shopify adoption
100%
16,620 Shopify stores
Shopify rating
4.9 ★
9,678 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 227 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days400189▲ +2119,679
Last 90 days474247▲ +22716,330

Newly observed counts first appearances of Loox in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.89average· 9,428 reviews analyzed· 6,734 with written feedback
94% 5★2% ≤3★

36% of attributable reviewers are United States merchants. 22% had used the app for a year or more when they reviewed.

The developer replies to 2% of reviews overall and 70% of critical ones.

Recent sentiment holds steady at 4.92, in line with the 4.89 lifetime average.

Rating · last 90d
4.92
Recent direction
Replies to reviews
2%
Developer response rate
Replies to critical
70%
On 3★ and below
Long-term reviewers
22%
Using 1yr+ at review
Top merchant markets
United States 36%Australia 7%United Kingdom 7%Germany 7%France 5%
Tenure when reviewed
under a day 18%days 27%months 34%a year or more 22%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Loox adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Loox
Shopify
x
WooCommerce
x
SHOPLINE
x
Shoplazza
x
Cafe24
x
Kajabi
x
Notable stores using Loox ‑ Product Reviews App
Observed installs, highest-ranked first
StoreTraffic rankCohort
campus.w3schools.com
#1,746Top 10K
store-usa.arduino.cc
#3,600Top 10K
kireishop.excite.co.jp
#4,011Top 10K
store.adam4adam.com
#8,295Top 10K
gharsoaps.shop
#9,994Top 10K
glitchproductions.store
#10,522Top 25K
sensibo.com
#13,633Top 25K
giva.co
#21,476Top 25K
palmonas.com
#22,656Top 25K
shop.ancient-origins.net
#24,894Top 25K

Showing 10 of 16,621 stores we track running Loox.

Get the full list
Pricing
Free plan available
Beginner
Free
  • • Review request emails & reminders
  • • Offer discounts for photo reviews
  • • 17+ widgets (Snippets, Carousels, etc.)
  • • SEO: Google rich snippets & schema
  • • Turn reviews into social posts & stories
Convert
$49.99/month
14-day free trial
  • • AI Smart Sorting & Review Highlights
  • • AI Summaries & Review Stories
  • • AI Translations & Replies
  • • Video reviews
  • • Reviews on product bundles
Unlimited
$299.99/month
14-day free trial
  • • Unlimited access to all features
  • • Priority support
What does Loox do?

Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesses use Loox

  • Collect more photo & video reviews automatically w emails, QR codes, discounts
  • Stand out with stunning, on-brand widgets that load fast, optimized for mobile
  • AI Superpowers: Review Stories, Smart Sorting, Highlights, Translations, Replies
  • Sync reviews to & from Shop App, and to Meta Shops, Google Shopping, TikTok Shop
  • Turn reviews to social posts/stories with Loox Studio; Reward customer referrals

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsBadgesCarouselsMedia galleriesGrid layoutTabs or sidebarsAll reviews pageTop reviewsReview highlightsReview summariesProduct groupingFilteringRich snippetsEmail requestsSocial media UGCPop-upsFormsPromotionsReferralsImport and exportReview migrationReview syndicationAutomationsCustom requestsSocial proofUGCPhotosVideosReviewsReview countCustom notificationsMulti-languageShoppable feedsCustom layoutsEngagement trackingConversion tracking
Review history
Daily review count on the Shopify App Store
9,678+560 · 30d~19/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews
    #8▲2
  • Social proof
    #9▲4

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Product reviews on the App Store
Rank by reviews
#2 of 422
Review percentile
100th
Rating percentile
77th
On the App Store
10.9 yrs
Commonly used with
Share of Loox ‑ Product Reviews App stores that also run each app
Klaviyo
x
Microsoft Clarity
x
Shopify Inbox
x
Judge.me
x
Instafeed (Mintt Studio)
x
Kaching Bundles
x
Triple Whale
x
Shopify Forms
x
Competitors
Alternatives buyers weigh against Loox ‑ Product Reviews App
    See the full Loox alternatives comparison
    Compare Loox head-to-head
    Side-by-side on ratings, momentum, pricing, and adoption
    All app comparisons
    Works with
    Integrations listed for Loox ‑ Product Reviews App
    CheckoutCustomer accountsShopify FlowShopify AdminGoogle Shopping and SEOKlaviyo Email Marketing & SMSLoyalty Lion Rewards ReferralsMeta Shops Facebook InstagramOmnisend Email Marketing & SMSShop App
    Apps similar to Loox
    The App Store's own "more apps like this" for Loox
    Judge.me Ali Reviews Importer
    4.9(228)

    Free

    Reputon Google Reviews
    5.0(1,531)

    Free to install

    TrustShop: Product Reviews
    4.9(361)

    Free plan available

    Frequently asked questions

    Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesses use Loox It's a product reviews tool for ecommerce stores.