Loox
Shopify product reviews app by Loox·Convert more shoppers with visual product reviews, superpowered by AI
Snapshot
Ongoing.AI tracks Loox daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.90
8,221 reviews
Installs
3,534
as of Jul 12, 2026
Pricing
From $49/mo
freemium
Built for Shopify
Yes
Years live
10
launched Oct 16, 2015
Last updated
Jul 11, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+28
28-day Δ
+150
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Loox sits day-by-day in Product reviews.
Position across the Product reviews page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Product reviews leaderboard →
Keyword rank over time
Where Loox shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term Loox ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #2 on "reviews".
reviews
#6
best #2
−4 positions
protect images
#97
best #71
−26 positions
Catalog position
Where Loox sits in the App Store.
Rank and percentile inside the Product reviews category — the competitive shape of the niche around this app.
Rank in Product reviews
#2
of 397 active apps
Review count percentile
100th
vs category siblings
Rating percentile
68th
vs category siblings
Years on App Store
10
since 2015
Listing change cadence
What Loox has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 7
2026-07-05 → 2026-07-06
Shopify Lastmod · Jul 6
2026-07-04 → 2026-07-05
Shopify Lastmod · Jul 5
2026-07-03 → 2026-07-04
Install footprint
Shopify stores observed using Loox
A recent sample of storefronts where Ongoing.AI detected public Loox ‑ Product Reviews App signals. Counts and examples update as our daily Shopify ecosystem crawl refreshes.
Observed stores
3,534
Sample shown
25
of the full dataset
Latest observation
Jul 12, 2026
Detection basis
Public storefront
See methodology
Recent observed stores
25 of Loox’s detected sample
Detections are based on public storefront evidence and may reflect installed, embedded, configured, or recently active app signals. This is a recent sample, not a complete customer list. See the methodology for what we observe + what we don’t.
Reviews
What merchants are saying
- 97%positive7,877
- 0%neutral35
- 2%negative175
Popular mentions
- customer support
- pricing
- bug
- referral codes
- value for money
- hidden limitations
- app access issues
Top themes
- customer support2
- pricing2
- bug1
- referral codes1
- value for money1
- hidden limitations1
- app access issues1
What merchants praise
“Very easy to setup and match your theme. Took almost no work to install. Special thanks to Yarin for getting a design change made to one of the screens that all users will benefit from now.”
What merchants complain about
“UPDATE 08/08/2024 Loox app has suddenly stopped working. Support are not helpful in the slighest saying that it is my theme which is the issue however Loox has been running on this version of my theme for years now.”
Plans
Loox pricing tiers.
Beginner
Free
- 100 monthly review request emails
- Offer discounts for photo reviews
- 10+ widgets
- Reviews importer
- Shop app syndication
- SEO
- Up to 500 orders
Convert
$49.99/month
- Video reviews
- AI smart sorting and review highlights
- AI translations and replies
- AI Review Stories
- Google, Meta, TikTok syndication
- Integrations & API access
- Referrals
- Remove Loox branding
Unlimited
$299.99/month
- Unlimited review request emails
- Unlimited Referrals
- Unlimited Upsells
Capabilities
What Loox can do.
The 38 capabilities Loox lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Product reviews
Display options
16- Testimonials
- Photo reviews
- Video reviews
- Star ratings
- Badges
- Carousels
- Media galleries
- Grid layout
- Tabs or sidebars
- All reviews page
- Top reviews
- Review highlights
- Review summaries
- Product grouping
- Filtering
- Rich snippets
Ways to collect reviews
11- Email requests
- Social media UGC
- Pop-ups
- Forms
- Promotions
- Referrals
- Import and export
- Review migration
- Review syndication
- Automations
- Custom requests
Social proof
Content types
4- UGC
- Photos
- Videos
- Reviews
Display options
5- Review count
- Custom notifications
- Multi-language
- Shoppable feeds
- Custom layouts
Analytics
2- Engagement tracking
- Conversion tracking
FAQ
Loox — frequently asked questions.
What is Loox on Shopify?
How much does Loox cost?
Is Loox free?
When was Loox launched?
Is Loox Built for Shopify?
What are the best Loox alternatives?
What complaints come up about Loox?
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Loox.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Loox on the Shopify App Store ↗