OngoingAI

Loox usage & market intelligence

OngoingAI has observed Loox on 10,392 ecommerce stores across 6 platforms.

Compare Loox alternatives

Stores observed

10,392

Ecommerce stores where OngoingAI has observed it

Shopify adoption

100%

10,391 Shopify stores

Shopify rating

4.9 ★

9,506 reviews

Last checked Sep 5, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing 148 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days15911+14810,174
Last 90 days15911+14810,174

Newly observed counts first appearances of Loox in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.89average· 9,234 reviews analyzed· 6,647 with written feedback
94% 5★2% ≤3★

36% of attributable reviewers are United States merchants. 22% had used the app for a year or more when they reviewed.

The developer replies to 2% of reviews overall and 70% of critical ones.

Recent sentiment holds steady at 4.90, in line with the 4.89 lifetime average.

Rating · last 90d

4.90

Recent direction

Replies to reviews

2%

Developer response rate

Replies to critical

70%

On 3★ and below

Long-term reviewers

22%

Using 1yr+ at review

Top merchant markets

United States 36%Australia 7%United Kingdom 7%Germany 7%France 5%

Tenure when reviewed

under a day 18%days 27%months 33%a year or more 22%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Loox adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Loox
10,392stores
Shopify10,391 stores · 100%
100%
WooCommerce13 stores · 0%
0%
SHOPLINE5 stores · 0%
0%
Square Online3 stores · 0%
0%
Shopware1 stores · 0%
0%
Kajabi1 stores · 0%
0%
Notable stores using Loox ‑ Product Reviews App
Observed installs, highest-ranked first
StoreTraffic rankCohort
#4,011Top 10K
#9,994Top 10K
#10,522Top 25K
#13,633Top 25K
#14,328Top 25K
#21,476Top 25K
#22,656Top 25K
#49,100Top 50K
#50,625Top 100K
#53,061Top 100K

Showing 10 of 10,392 stores we track running Loox.

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Pricing
Free plan available
BeginnerFree
  • Review request emails & reminders
  • Offer discounts for photo reviews
  • 17+ widgets (Snippets, Carousels, etc.)
  • SEO: Google rich snippets & schema
  • Turn reviews into social posts & stories
Convert$49.99/month

14-day free trial

  • AI Smart Sorting & Review Highlights
  • AI Summaries & Review Stories
  • AI Translations & Replies
  • Video reviews
  • Reviews on product bundles
Unlimited$299.99/month

14-day free trial

  • Unlimited access to all features
  • Priority support
What does Loox do?

Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesses use Loox

  • Collect more photo & video reviews automatically w emails, QR codes, discounts
  • Stand out with stunning, on-brand widgets that load fast, optimized for mobile
  • AI Superpowers: Review Stories, Smart Sorting, Highlights, Translations, Replies
  • Sync reviews to & from Shop App, and to Meta Shops, Google Shopping, TikTok Shop
  • Turn reviews to social posts/stories with Loox Studio; Reward customer referrals

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsBadgesCarouselsMedia galleriesGrid layoutTabs or sidebarsAll reviews pageTop reviewsReview highlightsReview summariesProduct groupingFilteringRich snippetsEmail requestsSocial media UGCPop-upsFormsPromotionsReferralsImport and exportReview migrationReview syndicationAutomationsCustom requestsSocial proofUGCPhotosVideosReviewsReview countCustom notificationsMulti-languageShoppable feedsCustom layoutsEngagement trackingConversion tracking
Review history
Daily review count on the Shopify App Store
9,506+594 · 26d~23/day· Rating steady at 4.9
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews#8 on Aug 14 → #8 on Sep 5 · 23 observed days#8
  • Social proof#10 on Aug 15 → #11 on Sep 5 · 22 observed days#111

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Product reviews on the App Store
Rank by reviews
#2 of 407
Review percentile
100th
Rating percentile
78th
On the App Store
10.9 yrs
Commonly used with
Share of Loox ‑ Product Reviews App stores that also run each app
Klaviyo3,667 stores
35%
Microsoft Clarity1,869 stores
18%
Triple Whale921 stores
9%
Judge.me880 stores
8%
Kaching Bundles780 stores
8%
Google Ads652 stores
6%
Hextom565 stores
5%
Works with
Integrations listed for Loox ‑ Product Reviews App
CheckoutCustomer accountsShopify FlowShopify AdminGoogle Shopping and SEOKlaviyo Email Marketing & SMSLoyalty Lion Rewards ReferralsMeta Shops Facebook InstagramOmnisend Email Marketing & SMSShop App

Frequently asked questions

Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesses use Loox It's a product reviews tool for ecommerce stores.