Microsoft Clarity usage & market intelligence
OngoingAI has observed Microsoft Clarity on 31,690 ecommerce stores across 6 platforms.
Compare Microsoft Clarity alternativesStores observed
Ecommerce stores where OngoingAI has observed it
Shopify adoption
25,035 Shopify stores
Shopify rating
2,088 reviews
Last checked Sep 5, 2026
Growing — 506 more confirmed installs than removals over the past 90 days.
| Window | Confirmed installs | Confirmed removals | Net | Newly observed |
|---|---|---|---|---|
| Last 30 days | 598 | 92 | +506 | 29,629 |
| Last 90 days | 598 | 92 | +506 | 29,629 |
Newly observed counts first appearances of Microsoft Clarity in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.
24% of attributable reviewers are United States merchants. 0% had used the app for a year or more when they reviewed.
The developer replies to 1% of reviews overall and 7% of critical ones.
Recent sentiment holds steady at 4.62, in line with the 4.61 lifetime average.
Rating · last 90d
4.62
Recent direction
Replies to reviews
1%
Developer response rate
Replies to critical
7%
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
Tenure when reviewed
Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.
| Store | Traffic rank | Cohort |
|---|---|---|
| #863 | Top 1K | |
| #3,298 | Top 10K | |
| #3,371 | Top 10K | |
| #4,011 | Top 10K | |
| #4,350 | Top 10K | |
| #5,817 | Top 10K | |
| #6,213 | Top 10K | |
| #6,650 | Top 10K | |
| #7,028 | Top 10K | |
| #8,569 | Top 10K |
Showing 10 of 31,690 stores we track running Microsoft Clarity.
Get the full listClarity is a free user behavior tool that helps you understand how users are interacting with your website through AI analytics, session replays, and heatmaps
- AI-Driven Insights: Detect behavior patterns and take action to improve revenue
- Replays & Heatmaps: Watch recordings of how visitors interact with your store
- Smart Events & Conversion Funnels: Identify drop-off points, recover lost sales
- Seamless & Secure: GDPR and CCPA compliant with built‑in consent and secure data
- Brand Agents: Guide shoppers to conversion with conversational insights
Features
Daily tracking from Aug 10, 2026 through today · 25 days observed
- Site optimization - Other#3
- Analytics#5
Tracked daily · last 22 days · as of 2026-09-05
- Rank by reviews
- #1 of 1,262
- Review percentile
- 100th
- Rating percentile
- 73th
- On the App Store
- 1.1 yrs
Frequently asked questions
Clarity is a free user behavior tool that helps you understand how users are interacting with your website through AI analytics, session replays, and heatmaps It's a analytics tool for ecommerce stores.