OngoingAI

Usage & market intelligence

Observed on 44,529 ecommerce stores.

Across 12,283 tracked stores, adoption rose from 6.4% to 8.9% over a 30-day comparison.

Stores observed
44,529
Ecommerce stores where OngoingAI has observed it
Shopify adoption
81%
36,116 Shopify stores
Shopify rating
4.6 ★
2,230 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 1,296 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days1,893511▲ +1,38222,808
Last 90 days2,000704▲ +1,29641,738

Newly observed counts first appearances of Microsoft Clarity in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.61average· 2,170 reviews analyzed· 312 with written feedback
83% 5★10% ≤3★

24% of attributable reviewers are United States merchants. 0% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 7% of critical ones.

Recent sentiment holds steady at 4.63, in line with the 4.61 lifetime average.

Rating · last 90d
4.63
Recent direction
Replies to reviews
1%
Developer response rate
Replies to critical
7%
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
United States 24%India 10%United Kingdom 7%Australia 4%France 4%
Tenure when reviewed
under a day 1%days 66%months 33%a year or more 0%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Microsoft Clarity adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Microsoft Clarity
Shopify
x
WooCommerce
x
Magento (Adobe Commerce)
x
PrestaShop
x
BigCommerce
x
OpenCart
x
Notable stores using Microsoft Clarity: AI Insights
Observed installs, highest-ranked first
StoreTraffic rankCohort
#863Top 1K
#1,432Top 10K
#3,298Top 10K
#3,333Top 10K
#3,600Top 10K
#3,621Top 10K
#4,011Top 10K
#4,350Top 10K
#5,817Top 10K
#6,211Top 10K

Showing 10 of 44,529 stores we track running Microsoft Clarity.

Get the full list
Pricing
Free
Free Forever
Free
What does Microsoft Clarity do?

Clarity is a free user behavior tool that helps you understand how users are interacting with your website through AI analytics, session replays, and heatmaps

  • AI-Driven Insights: Detect behavior patterns and take action to improve revenue
  • Replays & Heatmaps: Watch recordings of how visitors interact with your store
  • Smart Events & Conversion Funnels: Identify drop-off points, recover lost sales
  • Seamless & Secure: GDPR and CCPA compliant with built‑in consent and secure data
  • Brand Agents: Guide shoppers to conversion with conversational insights

Features

AnalyticsReal-time trackingActivity trackingEvent trackingSession replayReplay filteringSegmentationPage viewsBroken linksCohort analysisAI insightsMarketing attributionCheckout analyticsROASPurchase trackingFunnel analysisUTM trackingAbandoned cartPixel trackingHeatmapsAnalytics dashboardCustom dashboardsCustom reportsData exportHistorical analysisNotificationsGDPR complianceSite optimization - Other
Review history
Daily review count on the Shopify App Store
2,230+267 · 30d~8.9/day· Rating steady at 4.6★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Site optimization - Other
    #3
  • Analytics
    #5

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Analytics on the App Store
Rank by reviews
#1 of 1,349
Review percentile
100th
Rating percentile
74th
On the App Store
1.2 yrs
Commonly used with
Share of Microsoft Clarity: AI Insights stores that also run each app
Klaviyo
x
Judge.me
x
WordPress
x
WooCommerce
x
Instafeed (Mintt Studio)
x
Google Ads
x
Shopify Inbox
x
Shopify Forms
x
Competitors
Alternatives buyers weigh against Microsoft Clarity: AI Insights
Compare Microsoft Clarity head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
Works with
Integrations listed for Microsoft Clarity: AI Insights
CheckoutShopify AdminGoogle AdsGoogle AnalyticsHubSpotMicrosoft AdsOptimizelyZapier

Frequently asked questions

Clarity is a free user behavior tool that helps you understand how users are interacting with your website through AI analytics, session replays, and heatmaps It's a analytics tool for ecommerce stores.