OngoingAI

Microsoft Clarity usage & market intelligence

OngoingAI has observed Microsoft Clarity on 31,690 ecommerce stores across 6 platforms.

Compare Microsoft Clarity alternatives

Stores observed

31,690

Ecommerce stores where OngoingAI has observed it

Shopify adoption

79%

25,035 Shopify stores

Shopify rating

4.6 ★

2,088 reviews

Last checked Sep 5, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing 506 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days59892+50629,629
Last 90 days59892+50629,629

Newly observed counts first appearances of Microsoft Clarity in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.61average· 2,027 reviews analyzed· 293 with written feedback
83% 5★10% ≤3★

24% of attributable reviewers are United States merchants. 0% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 7% of critical ones.

Recent sentiment holds steady at 4.62, in line with the 4.61 lifetime average.

Rating · last 90d

4.62

Recent direction

Replies to reviews

1%

Developer response rate

Replies to critical

7%

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

United States 24%India 10%United Kingdom 7%Australia 4%France 4%

Tenure when reviewed

under a day 1%days 66%months 33%a year or more 0%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Microsoft Clarity adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Microsoft Clarity
31,690stores
Shopify25,035 stores · 79%
79%
WooCommerce4,848 stores · 15%
15%
Magento (Adobe Commerce)631 stores · 2%
2%
PrestaShop358 stores · 1%
1%
BigCommerce347 stores · 1%
1%
OpenCart254 stores · 1%
1%
Notable stores using Microsoft Clarity: AI Insights
Observed installs, highest-ranked first
StoreTraffic rankCohort
#863Top 1K
#3,298Top 10K
#3,371Top 10K
#4,011Top 10K
#4,350Top 10K
#5,817Top 10K
#6,213Top 10K
#6,650Top 10K
#7,028Top 10K
#8,569Top 10K

Showing 10 of 31,690 stores we track running Microsoft Clarity.

Get the full list
Pricing
Free
Free ForeverFree
What does Microsoft Clarity do?

Clarity is a free user behavior tool that helps you understand how users are interacting with your website through AI analytics, session replays, and heatmaps

  • AI-Driven Insights: Detect behavior patterns and take action to improve revenue
  • Replays & Heatmaps: Watch recordings of how visitors interact with your store
  • Smart Events & Conversion Funnels: Identify drop-off points, recover lost sales
  • Seamless & Secure: GDPR and CCPA compliant with built‑in consent and secure data
  • Brand Agents: Guide shoppers to conversion with conversational insights

Features

AnalyticsReal-time trackingActivity trackingEvent trackingSession replayReplay filteringSegmentationPage viewsBroken linksCohort analysisAI insightsMarketing attributionCheckout analyticsROASPurchase trackingFunnel analysisUTM trackingAbandoned cartPixel trackingHeatmapsAnalytics dashboardCustom dashboardsCustom reportsData exportHistorical analysisNotificationsGDPR complianceSite optimization - Other
Review history
Daily review count on the Shopify App Store
2,088+262 · 26d~10/day· Rating steady at 4.6
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Site optimization - Other#3 on Aug 15 → #3 on Sep 5 · 22 observed days#3
  • Analytics#5 on Aug 15 → #5 on Sep 5 · 22 observed days#5

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Analytics on the App Store
Rank by reviews
#1 of 1,262
Review percentile
100th
Rating percentile
73th
On the App Store
1.1 yrs
Commonly used with
Share of Microsoft Clarity: AI Insights stores that also run each app
Klaviyo11,677 stores
37%
Judge.me8,109 stores
26%
WordPress5,506 stores
17%
WooCommerce4,848 stores
15%
Google Ads3,699 stores
12%
Triple Whale2,935 stores
9%
Trustpilot2,454 stores
8%
Competitors
Alternatives buyers weigh against Microsoft Clarity: AI Insights
Compare Microsoft Clarity head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
Works with
Integrations listed for Microsoft Clarity: AI Insights
CheckoutShopify AdminGoogle AdsGoogle AnalyticsHubSpotMicrosoft AdsOptimizelyZapier

Frequently asked questions

Clarity is a free user behavior tool that helps you understand how users are interacting with your website through AI analytics, session replays, and heatmaps It's a analytics tool for ecommerce stores.