OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.9 ★
580 reviews
What merchants actually report
4.92average· 552 reviews analyzed· 470 with written feedback
96% 5★2% ≤3★

30% of attributable reviewers are United States merchants. 4% had used the app for a year or more when they reviewed.

The developer replies to 58% of reviews overall and 80% of critical ones.

Recent sentiment holds steady at 4.93, in line with the 4.92 lifetime average.

Rating · last 90d
4.93
Recent direction
Replies to reviews
58%
Developer response rate
Replies to critical
80%
On 3★ and below
Long-term reviewers
4%
Using 1yr+ at review
Top merchant markets
United States 30%United Kingdom 11%Australia 5%Canada 5%India 4%
Tenure when reviewed
under a day 25%days 41%months 30%a year or more 4%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free Plan
Free
  • • 250 sessions/month
  • • Live Session Replays
  • • Unlimited Heatmaps
  • • Abandoned Cart Recordings
  • • Full-Funnel Analytic
Basic Plan
$9.90/month
7-day free trial
  • • 5,000 sessions/month
  • • Unlimited Heatmaps
  • • AI Error Insights
  • • AI Search Insights
  • • Email Reports
Growth Plan
$24.90/month
7-day free trial
  • • 15,000 sessions/month
  • • Unlimited Dynamic Heatmaps
  • • Revenue Click Tracking
  • • Conversion Heatmaps
  • • AI Heatmap Insights
Enterprise Plan
$44.90/month
7-day free trial
  • • 40,000 sessions/month
  • • Unlimited Dynamic Heatmaps
  • • API Data Export
  • • Bulk Heatmap Export
  • • MCP Integration
What does MIDA Replay, Heatmap & Insight do?

Understand the customer's journey through session recording, reduce the guesswork and abandoned checkout. Replay customer visits, Heatmaps, UI/ UX optimization.

  • Session Recording: Watch sessions & checkout to spot where users drop off
  • Dynamic Heatmaps: View live on-site, including hidden elements
  • Revenue Clicks: See which elements make money & which waste space
  • Search & Error Insights: See what blocks customers from buying & improving
  • AI Assistant: Turn visitor behavior into actionable insights to improve revenue

Features

AnalyticsReal-time trackingActivity trackingEvent trackingSession replayReplay filteringSegmentationPage viewsVisitor IPLifetime value (LTV)Broken linksLoyalty analysisCohort analysisAI insightsMarketing attributionCheckout analyticsROASProfit insightsPurchase trackingFunnel analysisUTM trackingAbandoned cartPixel trackingHeatmapsAnalytics dashboardCustom dashboardsMulti-store reportsBenchmarkingCustom reportsData exportHistorical analysisForecastingReport schedulingNotificationsGDPR complianceSite optimization - Other
Review history
Daily review count on the Shopify App Store
580+71 · 30d~2.4/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Site optimization - Other
    #1
  • Analytics
    #2

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Analytics on the App Store
Rank by reviews
#8 of 1,341
Review percentile
99th
Rating percentile
77th
On the App Store
4.2 yrs
Works with
Integrations listed for MIDA Replay, Heatmap & Insight
CheckoutShopify AdminAnalytics AppsCheckout AppsMarketing AppsProduct Bundle AppsProduct Options AppsSecurity Apps
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Frequently asked questions

Understand the customer's journey through session recording, reduce the guesswork and abandoned checkout. Replay customer visits, Heatmaps, UI/ UX optimization. It's a analytics tool for ecommerce stores.