OngoingAI

Propel Replay, Survey, Heatmap usage & market intelligence

Shopify rating

4.9 ★

669 reviews

What merchants actually report
4.90average· 633 reviews analyzed· 558 with written feedback
95% 5★2% ≤3★

32% of attributable reviewers are United States merchants. 3% had used the app for a year or more when they reviewed.

The developer replies to 85% of reviews overall and 93% of critical ones.

Recent sentiment holds steady at 4.87, in line with the 4.90 lifetime average.

Rating · last 90d

4.87

Recent direction

Replies to reviews

85%

Developer response rate

Replies to critical

93%

On 3★ and below

Long-term reviewers

3%

Using 1yr+ at review

Top merchant markets

United States 32%United Kingdom 11%Netherlands 6%Germany 6%Canada 5%

Tenure when reviewed

under a day 26%days 43%months 28%a year or more 3%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free SamplerFree
  • • 750 pageviews/mo.
  • • Live & recorded session replays
  • • 5 AI-powered replay summaries
  • • Unlimited heatmaps, 1 survey
  • • Full funnel and AI shopper analytics
Basic$9.90/month

7-day free trial · or $77.22/year and save 35%

  • • 20,000 pageviews/mo.
  • • Live & recorded session replays
  • • 30 AI-powered replay summaries
  • • Unlimited heatmaps & surveys
  • • AI Assistant (+$5)
Plus$14.90/month

7-day free trial · or $116.22/year and save 35%

  • • 30,000 pageviews/mo.
  • • Live & recorded session replays
  • • 60 AI-powered replay summaries
  • • Unlimited heatmaps & surveys
  • • AI Assistant (+$10)
Premium$39.90/month

7-day free trial · or $311.22/year and save 35%

  • • 80,000 pageviews/mo.
  • • Live & recorded session replays
  • • 150 AI-powered replay summaries
  • • Unlimited heatmaps & surveys
  • • AI Assistant (+$15)
What does Propel Replay, Survey, Heatmap do?

Trusted by 7,000+ Shopify stores to recover lost sales with session recording. Propel Replay shows you where shoppers abandon cart so you can fix t...

  • Watch LIVE & recorded session replays to spot friction & cart abandonment
  • No time to watch replays? Ask the AI Assistant what's costing you sales
  • Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
  • Run on-site surveys to learn why shoppers didn't buy or abandoned checkout
  • Spot bots & competitor clicks draining your ad spend with IP & traffic source

Features

AnalyticsReal-time trackingActivity trackingEvent trackingSession replayReplay filteringSegmentationPage viewsVisitor IPLifetime value (LTV)Broken linksLoyalty analysisCohort analysisAI insightsMarketing attributionCheckout analyticsROASProfit insightsPurchase trackingFunnel analysisUTM trackingAbandoned cartPixel trackingHeatmapsAnalytics dashboardCustom dashboardsBenchmarkingCustom reportsData exportHistorical analysisForecastingReport schedulingNotificationsGDPR complianceSite optimization - Other
Review history
Daily review count on the Shopify App Store
669+68 · 26d~2.6/day· Rating steady at 4.9★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Site optimization - Other#2 on Aug 15 → #2 on Sep 5 · 22 observed days#2
  • Analytics#3 on Aug 15 → #4 on Sep 5 · 22 observed days#4▼1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Analytics on the App Store
Rank by reviews
#5 of 1,262
Review percentile
100th
Rating percentile
77th
On the App Store
5.2 yrs
Works with
Integrations listed for Propel Replay, Survey, Heatmap
CheckoutShopify AdminGoogle AdsMeta AdsMicrosoft AdsTikTok Ads
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Frequently asked questions

Trusted by 7,000+ Shopify stores to recover lost sales with session recording. Propel Replay shows you where shoppers abandon cart so you can fix t... It's a analytics tool for ecommerce stores.