Hotjar Install

Shopify analytics app by Dualsided·Hotjar’s visual insights tell you how users behave so you can make the changes that matter.

Snapshot

4.30(84 reviews)#52of 1,280 inAnalytics

Ongoing.AI tracks Hotjar Install daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesAnalytics

Rating

4.30

84 reviews

Pricing

From $0/mo

free_trial

Built for Shopify

No

Years live

7

launched Jul 20, 2018

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

-1

28-day Δ

+0

Rating change

7-day Δ

-0.10

28-day Δ

+0.00

#85#84#84#83#825.003.752.501.250.00May 28Jun 4Jun 12Jun 19Jun 27Total reviewsRating (0–5)
Hotjar Install added 0 reviews over the last 28 days.

Category rank over time

Where Hotjar Install sits day-by-day in Analytics.

Position across the Analytics page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Analytics leaderboard →

#34#40#46#51#57May 28May 30Jun 2Jun 4Jun 7Hotjar Install · #35
Best position observed: #35. Hotjar Install climbed 16 positions over the window.

Keyword rank over time

Where Hotjar Install shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Hotjar Install ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #55 on "analytics".

#54#64#73#83#92May 29Jun 6Jun 15Jun 23Jul 2analytics
1 term, 35 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • analytics

    #90

    best #55

    −13 positions

Catalog position

Where Hotjar Install sits in the App Store.

Rank and percentile inside the Analytics category — the competitive shape of the niche around this app.

Rank in Analytics

#52

of 1280 active apps

Review count percentile

96th

vs category siblings

Rating percentile

66th

vs category siblings

Years on App Store

7

since 2018

Listing change cadence

What Hotjar Install has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.30(84 reviews)
  • 81%positive109
  • 3%neutral4
  • 16%negative21

Popular mentions

  • billing
  • customer support
  • refund policy
  • product quality
  • ease of use
  • subscription management

Top themes

  1. billing1
  2. customer support1
  3. refund policy1
  4. product quality1
  5. ease of use1
  6. subscription management1

What merchants praise

“slick little app. I love it. thank you. Would be nice if there were some more visual text chat options (ie: if we could drag it to the part of the screen we want so it doesnt get in the way with our website design). However, still 5 star app. loving the new-ish pricing model too! thank you”
ORGANIC 1 Co. · 5★

What merchants complain about

“We installed the app and have contacted support 3 times by emailing them over the last 10 days and no one has gotten back to us yet. Terrible support. Can someone please get back to us. We have been emailing apps@dualsided.com that is listed as the contact email on the download app page. I just forwarded them to the email you provided below.”
Limeapple · 1★

Plans

Hotjar Install pricing tiers.

BASIC

$0.99/month

  • Easily integrate Hotjar. No coding.
  • Install site-wide or on specific pages.

PRO

$2.99/month

  • All the base features
  • Product & Cart Event Tracking
  • Customer Identity Tracking

Capabilities

What Hotjar Install can do.

The 5 capabilities Hotjar Install lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Customer behavior

1
  • Activity tracking

Marketing and sales

1
  • Funnel analysis

Visuals and reports

3
  • Heatmaps
  • Analytics dashboard
  • Benchmarking

FAQ

Hotjar Install — frequently asked questions.

What is Hotjar Install on Shopify?
Hotjar Install is a Shopify app in the Analytics category. We are big fans of the amazing service that Hotjar provides. Our application makes it simple and easy to install Hotjar on all Shopfiy stores and ensure its always running when enabled on your theme. To actively use Hotjar with our application, you must have an active Hotjar account. We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd. It averages 4.30 out of 5 across 84 merchant reviews on the Shopify App Store.
How much does Hotjar Install cost?
Hotjar Install has 2 paid plans on the Shopify App Store, starting at $0/month and going up to $2.99/month.
When was Hotjar Install launched?
Hotjar Install launched on July 20, 2018 — over 7 years on the Shopify App Store. In that time it has gathered 84 merchant reviews.
Is Hotjar Install Built for Shopify?
Hotjar Install does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Hotjar Install alternatives?
Merchants commonly compare Hotjar Install with Data Export IO, Report Pundit, Microsoft Clarity, and BR. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Hotjar Install?
16% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are billing, customer support, and refund policy — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Estore Automate

Data Export IO: Reports

5.00★1,940

Estore Automate

Report Pundit: Custom Reports

5.00★1,894

Microsoft Clarity

Microsoft Clarity: AI Insights

4.60★1,632

Known for: bug

Better Reports Technologies

BR ‑ Better Reports

5.00★1,154

Known for: pricing

Browse more inAll Analytics apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Hotjar Install.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on Hotjar Install

Prefer the source? View Hotjar Install on the Shopify App Store ↗