Mailchimp Email SMS Marketing

Shopify email marketing app by Intuit Mailchimp·Drive sales with AI-powered email and SMS marketing built for ecommerce stores

Snapshot

4.80(1,309 reviews)#11of 378 inEmail marketing

Ongoing.AI tracks Mailchimp Email SMS Marketing daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.80

1,309 reviews

Pricing

From $13/mo

freemium

Built for Shopify

No

Years live

7

launched Nov 28, 2018

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+9

28-day Δ

+60

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

1,3171,2941,2711,2471,2245.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Mailchimp Email SMS Marketing added 60 reviews over the last 28 days.

Category rank over time

Where Mailchimp Email SMS Marketing sits day-by-day in Email marketing.

Position across the Email marketing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Email marketing leaderboard →

#6#9#12#14#17May 28May 31Jun 4Jun 8Jun 12Mailchimp Email SMS Marketing · #15Wiz ‑ Ai Email Marketing · #14Grid & Pixel Email‑SMS‑Popups · #16
Best position observed: #10. Mailchimp Email SMS Marketing slipped 4 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Mailchimp Email SMS Marketing shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Mailchimp Email SMS Marketing ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #4 on "email marketing".

#3#4#5#6#7May 28Jun 5Jun 14Jun 23Jul 2email marketing
1 term, 36 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • email marketing

    #4

    best #4

    no change

Catalog position

Where Mailchimp Email SMS Marketing sits in the App Store.

Rank and percentile inside the Email marketing category — the competitive shape of the niche around this app.

Rank in Email marketing

#11

of 378 active apps

Review count percentile

97th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

7

since 2018

Listing change cadence

What Mailchimp Email SMS Marketing has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.80(1,309 reviews)
  • 87%positive1,142
  • 3%neutral38
  • 10%negative126

Popular mentions

  • customer support
  • missing feature
  • issue resolution

Top themes

  1. customer support1
  2. missing feature1
  3. issue resolution1

What merchants praise

CYRUS was amazing - so knowledgeable, helpful and patient. I'm new to all of this and he was incredibly helpful and went above and beyond! THANKYOU
BlackHorse Equestrian · 5

What merchants complain about

Mai gave great customer support when I had a automation flow problem. She was able to fix the issue but after leaving the chat and adding a new field to the form, the automation failed again and two subsequent support staff were not able to fix the problem. I was told the matter would be escalated but I've heard nothing and its been 24 hours. I am leaving Mailchimp, spent too many hours formatting emails and it has come to this. Not happy.
The Vintage Couturiére · 1

Plans

Mailchimp Email SMS Marketing pricing tiers.

Free

Free

  • Email
  • Marketing CRM
  • Creative Assistant
  • Sign Up Forms
  • Landing Pages
  • Social posting
  • Surveys
  • Reports

Essentials

$13/month

  • Everything in Free, plus
  • Email Templates
  • Marketing Automation - Up to 4
  • 24/7 Email/Chat Support
  • SMS is available as an add-on
  • Pricing based on number of contacts.

Standard

$20/month

  • Everything in Essentials, plus
  • Marketing Automation - Up to 200
  • Send Time Optimization
  • Behavioral Targeting
  • Pricing based on number of contacts.

Premium

$350/month

  • Everything in Standard, plus
  • Advanced Segmentation
  • Multivariate Testing
  • Unlimited Seats & Role-Based Access
  • Phone Support
  • Unlimited contact
  • Pricing based on number of contacts.

Capabilities

What Mailchimp Email SMS Marketing can do.

The 76 capabilities Mailchimp Email SMS Marketing lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Email marketing

Campaign types

24
  • Email campaigns
  • SMS campaigns
  • Social media
  • Newsletters
  • Pop-ups
  • Forms
  • Landing pages
  • Discounts
  • Promotions
  • Upsell emails
  • Cross-sell emails
  • Cart emails
  • Checkout emails
  • Abandoned cart
  • Browse abandonment
  • Welcome emails
  • Follow-up emails
  • Price drop emails
  • Back-in-stock emails
  • Win-back emails
  • Product recommendations
  • Drip campaigns
  • Surveys
  • Custom campaigns

Managing campaigns

25
  • Editor tool
  • Templates
  • AI generation
  • Translation
  • Localization
  • Custom code
  • Custom fonts
  • Bulk editing
  • Import and export
  • Email domains
  • Consent collection
  • Email capture list
  • SMS capture list
  • Triggers and rules
  • Automations
  • Targeting
  • Geolocation
  • Segmentation
  • Tagging
  • Tracking
  • Reporting
  • Insights and tips
  • Analytics
  • A/B testing
  • APIs and webhooks

SMS marketing

Managing campaigns

15
  • A/B testing
  • Bulk messaging
  • Compliance
  • Custom sender ID
  • Translation
  • Personalized messages
  • Scheduled messages
  • Templates
  • Two-way messaging
  • Conversion metrics
  • Real-time analytics
  • ROI tracking
  • Segmentation
  • Custom segments
  • Opt-in

Workflow automation

12
  • Cart recovery
  • Birthday messages
  • Discount codes
  • Feedback requests
  • Order confirmations
  • Payment reminders
  • Product recommendations
  • Order tracking
  • Subscription renewals
  • Welcome messages
  • Win-back campaigns
  • One-time password (OTP)

FAQ

Mailchimp Email SMS Marketing — frequently asked questions.

What is Mailchimp Email SMS Marketing on Shopify?
Mailchimp Email SMS Marketing is a Shopify app in the Email marketing category. Boost your store’s performance with Intuit Mailchimp’s AI-powered marketing and automation platform built for B2C and B2B merchants. Drive opens, clicks, and repeat sales with personalized campaigns and automations. Automatically sync Shopify company data to Mailchimp to create B2B segments for every contact in an organization. Connect your Shopify store to unify data from 300+ integrations to drive smarter targeting and scalable growth in one platform trusted by millions of ecommerce brands. It averages 4.80 out of 5 across 1,309 merchant reviews on the Shopify App Store.
How much does Mailchimp Email SMS Marketing cost?
Mailchimp Email SMS Marketing offers a free plan and 3 paid plans starting at $13/month and going up to $350/month. The free plan includes Email, Marketing CRM, Creative Assistant, and Sign Up Forms. The paid plans unlock advanced features beyond what's available on the free tier.
Is Mailchimp Email SMS Marketing free?
Yes — Mailchimp Email SMS Marketing offers a free plan alongside paid options. The free plan includes Email, Marketing CRM, and Creative Assistant. Paid plans start at $13/month for advanced features.
When was Mailchimp Email SMS Marketing launched?
Mailchimp Email SMS Marketing launched on November 28, 2018 — over 7 years on the Shopify App Store. In that time it has gathered 1,309 merchant reviews.
Is Mailchimp Email SMS Marketing Built for Shopify?
Mailchimp Email SMS Marketing does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Mailchimp Email SMS Marketing alternatives?
Merchants commonly compare Mailchimp Email SMS Marketing with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and Privy. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What do merchants praise about Mailchimp Email SMS Marketing?
87% of analyzed merchant reviews skew positive. The themes most often cited in positive reviews are customer support, missing feature, and issue resolution — see the review fingerprint above for the full breakdown.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Mailchimp Email SMS Marketing.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Mailchimp Email SMS Marketing on the Shopify App Store ↗