OngoingAI

Shopify Messaging usage & market intelligence

Shopify rating

4.7 ★

4,428 reviews

What merchants actually report
4.68average· 4,285 reviews analyzed· 2,115 with written feedback
80% 5★6% ≤3★

41% of attributable reviewers are United States merchants. 42% had used the app for a year or more when they reviewed.

The developer replies to 3% of reviews overall and 43% of critical ones.

Recent reviewers rate Shopify Messaging 4.74, above its 4.68 lifetime average.

Rating · last 90d

4.74

Recent direction

Replies to reviews

3%

Developer response rate

Replies to critical

43%

On 3★ and below

Long-term reviewers

42%

Using 1yr+ at review

Top merchant markets

United States 41%United Kingdom 7%Canada 5%Australia 4%France 4%

Tenure when reviewed

under a day 3%days 11%months 44%a year or more 42%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FreeFree to install
What does Shopify Messaging do?

Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready...

  • Send emails, SMS, and WhatsApp campaigns to customers directly from Shopify.
  • Use templates for timely updates, exclusive offers, product tips, and more.
  • Create branded emails faster by describing changes for Sidekick to make.
  • Automate your email and SMS marketing to reach customers at the right time.
  • Track results like click-through rates, conversion rates, and more.

Features

Email marketingEmail campaignsSMS campaignsNewslettersDiscountsPromotionsUpsell emailsCart emailsCheckout emailsAbandoned cartBrowse abandonmentWelcome emailsFollow-up emailsWin-back emailsDrip campaignsCustom campaignsEditor toolTemplatesAI generationCustom codeImport and exportEmail domainsTriggers and rulesAutomationsTargetingSegmentationTaggingTrackingReportingInsights and tipsAnalyticsSMS marketingComplianceScheduled messagesConversion metricsReal-time analytics
Review history
Daily review count on the Shopify App Store
4,428+305 · 27d~11/day· Rating steady at 4.7★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • SMS marketing#6 on Aug 15 → #7 on Sep 6 · 23 observed days#7▼1
  • Email marketing#14 on Aug 14 → #14 on Sep 6 · 24 observed days#14

Tracked daily · last 24 days · as of 2026-09-06

Catalog position
Within Email marketing on the App Store
Rank by reviews
#1 of 314
Review percentile
100th
Rating percentile
72th
On the App Store
6.4 yrs
Works with
Integrations listed for Shopify Messaging
Shopify FlowShopify AdminShopify Forms
Apps similar to Shopify Messaging
The App Store's own "more apps like this" for Shopify Messaging
Klaviyo: Email Marketing & SMS
4.7(3,269)

Free to install

Omnisend Email Marketing & SMS
4.7(3,171)

Free to install

Mailchimp Email SMS Marketing
4.8(1,441)

Free plan available

Frequently asked questions

Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready... It's a email marketing tool for ecommerce stores.