OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.8 ★
4,548 reviews
What merchants actually report
4.68average· 4,393 reviews analyzed· 2,163 with written feedback
81% 5★6% ≤3★

41% of attributable reviewers are United States merchants. 42% had used the app for a year or more when they reviewed.

The developer replies to 3% of reviews overall and 42% of critical ones.

Recent reviewers rate Shopify Messaging 4.76, above its 4.68 lifetime average.

Rating · last 90d
4.76
Recent direction
Replies to reviews
3%
Developer response rate
Replies to critical
42%
On 3★ and below
Long-term reviewers
42%
Using 1yr+ at review
Top merchant markets
United States 41%United Kingdom 7%Canada 5%Australia 4%France 4%
Tenure when reviewed
under a day 3%days 11%months 44%a year or more 42%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Free
Free to install
What does Shopify Messaging do?

Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready...

  • Send emails, SMS, and WhatsApp campaigns to customers directly from Shopify.
  • Use templates for timely updates, exclusive offers, product tips, and more.
  • Create branded emails faster by describing changes for Sidekick to make.
  • Automate your email and SMS marketing to reach customers at the right time.
  • Track results like click-through rates, conversion rates, and more.

Features

Email marketingEmail campaignsSMS campaignsNewslettersDiscountsPromotionsUpsell emailsCart emailsCheckout emailsAbandoned cartBrowse abandonmentWelcome emailsFollow-up emailsWin-back emailsDrip campaignsCustom campaignsEditor toolTemplatesAI generationCustom codeImport and exportEmail domainsTriggers and rulesAutomationsTargetingSegmentationTaggingTrackingReportingInsights and tipsAnalyticsSMS marketingComplianceScheduled messagesConversion metricsReal-time analytics
Review history
Daily review count on the Shopify App Store
4,548+328 · 30d~11/day· Rating 4.7★ → 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • SMS marketing
    #7
  • Email marketing
    #14

Tracked daily · last 30 days · as of 2026-09-26

Catalog position
Within Email marketing on the App Store
Rank by reviews
#1 of 322
Review percentile
100th
Rating percentile
76th
On the App Store
6.5 yrs
Works with
Integrations listed for Shopify Messaging
Shopify FlowShopify AdminShopify Forms
Apps similar to Shopify Messaging
The App Store's own "more apps like this" for Shopify Messaging
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Frequently asked questions

Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready... It's a email marketing tool for ecommerce stores.