Shopify app comparison · updated Aug 25, 2026
Looxvs
Okendo
Compare Loox and Okendo for Shopify product reviews using current ratings, review activity, pricing, features, and OngoingAI-observed adoption.
Loox
Loox ‑ Product Reviews App
Convert more shoppers with visual product reviews, superpowered by AI
- Rating
- 4.90
- Reviews
- 9,074
- Review growth · 30d
- +162 · +1.8%
- Pricing
- Free plan available
- Years on Shopify
- 11
- Stores observed
- 6,524
Okendo
Okendo: Reviews & Loyalty
Grow faster with AI-enabled community marketing apps from Okendo.
- Rating
- 4.90
- Reviews
- 1,326
- Review growth · 30d
- +11 · +0.8%
- Pricing
- Free plan available
- Years on Shopify
- 8
- Stores observed
- 1,942
Our read
- Ratings
- Level at 4.90
- Review growth
- Loox faster (+1.8% vs +0.8%)
- Review depth
- Loox 6.8× more reviews
- Adoption
- Loox larger (6,524 vs 1,942)
OngoingAI's data favors Loox on observed Shopify adoption (6,524 vs 1,942 stores), backed by a larger review base.
Head-to-head
The signals, side by side.
Each row reads straight from the live App Store listing and OngoingAI’s census. The Difference column states the gap — not a buyer recommendation.
| Dimension | Loox | Okendo | Difference |
|---|---|---|---|
| Rating | 4.90 | 4.90 | Level |
| Reviews | 9,074 | 1,326 | Loox 6.8× |
| Review growth · 30d | +162 · +1.8% | +11 · +0.8% | Loox faster |
| Listed pricing | Free plan available | Free plan available | Not directly comparable |
| Years on Shopify | 11 | 8 | Loox +3y |
| Stores observed | 6,524 | 1,942 | Loox leads |
Which fits your requirements?
Choose by what you actually need.
Choose Loox if…
- You need social media ugc
- You need pop-ups
- You need social proof
- Recent review-growth signals matter to you
Choose Okendo if…
- You need voting
- You need q&a
- You need sms requests
Tied to observable requirements only — listed capabilities, ratings, review growth, adoption and price. It doesn’t assert usability or support quality.
Feature differences
65% of listed capabilities overlap.
These apps cover largely the same ground. The decision material is what each lists that the other doesn’t.
Loox only
14
- Social media UGC
- Pop-ups
- Social proof
- UGC
- Photos
- Videos
- Reviews
- Review count
- Custom notifications
- Multi-language
- Shoppable feeds
- Custom layouts
- Engagement tracking
- Conversion tracking
Okendo only
14
- Voting
- Q&A
- SMS requests
- Surveys
- Loyalty and rewards
- Reward programs
- VIP tiers
- Points
- Discounts
- Coupons
- Gifts
- Cash back
- Store credit
- POS rewards
Show 26 shared capabilities
- Product reviews
- Testimonials
- Photo reviews
- Video reviews
- Star ratings
- Badges
- Carousels
- Media galleries
- Grid layout
- Tabs or sidebars
- All reviews page
- Top reviews
- Review highlights
- Review summaries
- Product grouping
- Filtering
- Rich snippets
- Email requests
- Forms
- Promotions
- Referrals
- Import and export
- Review migration
- Review syndication
- Automations
- Custom requests
Observed adoption
Who actually runs each, on real stores.
The stores OngoingAI’s weekly census observes running each app, and the platform each skews toward — observed presence, not vendor-reported install totals.
Loox
6,524
stores observed
Skews Shopify · 100%
Okendo
1,942
stores observed
Skews Shopify · 100%
Scope
What this comparison measures.
What it measures
Shopify App Store ratings, review counts and 30-day review growth, listed pricing and capabilities, category data, and OngoingAI-observed storefront adoption for Loox and Okendo.
What it doesn’t
Hands-on usability, customer-support quality, deliverability, merchant sentiment from review text, or revenue impact. We draw a sharp line around what we can observe.
Methodology
Where the numbers come from.
Ratings, review counts, pricing, and categories come from the live Shopify App Store listing, refreshed daily. Review growth compares the observed snapshots across the trailing 30-day window. “Stores observed” and the platform split come from OngoingAI’s weekly storefront census — the real stores running each app, not the listing’s claimed totals. Comparison generated Aug 25, 2026.
See who’s switching — as it happens.
Track app adoption on live ecommerce stores. Find merchants running Loox or Okendo, follow stack changes, and see when a store installs, removes, or replaces an app.