OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.8 ★
68 reviews
What merchants actually report
4.79average· 68 reviews analyzed· 48 with written feedback
90% 5★7% ≤3★

34% of attributable reviewers are United States merchants. 2% had used the app for a year or more when they reviewed.

The developer replies to 37% of reviews overall and 0% of critical ones.

Recent reviewers rate Buddy AI 4.55, below its 4.79 lifetime average.

Rating · last 90d
4.55
Recent direction
Replies to reviews
37%
Developer response rate
Replies to critical
0%
On 3★ and below
Long-term reviewers
2%
Using 1yr+ at review
Top merchant markets
United States 34%United Kingdom 16%Australia 7%Canada 7%United Arab Emirates 7%
Tenure when reviewed
under a day 18%days 46%months 34%a year or more 2%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter
$49/month
7-day free trial
  • • AI Sales Agent — converts browsers
  • • AI Support Agent —answers customers 24/7
  • • AI Conversion Agent — closes deals
  • • All 4 sales strategy
  • • Auto-trained on your products & pages
Growth
$79/month
7-day free trial
  • • AI Sales Agent — converts browsers
  • • AI Support Agent —answers customers 24/7
  • • AI Conversion Agent — closes deals
  • • All 4 sales strategy
  • • Auto-trained on your products & pages
Pro
$199/month
7-day free trial
  • • AI Sales Agent — converts browsers
  • • AI Support Agent —answers customers 24/7
  • • AI Conversion Agent — closes deals
  • • All 4 sales strategy
  • • Auto-trained on your products & pages
What does Buddy AI do?

4 AI agents help Shopify stores sell more with product recommendations, 24/7 support, smart offers, cart recovery, customer insights and voice shopping.

  • AI Sales Agent: Recommends products, upsells & increases conversions.
  • AI Support Agent: Answers customer questions instantly, 24/7.
  • AI Conversion Agent: Re-engages shoppers with margin-protected offers.
  • AI Insights Agent: Turns shopper conversations into actionable insights.
  • Voice Shopping, Lead capture, B2B support & customizable sales strategies.

Features

ChatAI chatbotsLive chatMulti-languageAgent analyticsDiscountsFAQsGreetingsProduct recommendationsQuick repliesCross-sellUpsellColor and fontChat windowWelcome messagesChat buttonsChat flowsFAQAI generationTranslationProduct pageFAQ pageSearch barSearch filtersInstant answersMobile responsive
Review history
Daily review count on the Shopify App Store
68+14 · 30d~0.5/day· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ
    #3▲2
  • Chat
    #12▲8

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#38 of 889
Review percentile
96th
Rating percentile
70th
On the App Store
1.4 yrs
Works with
Integrations listed for Buddy AI: Agentic Commerce
CheckoutShopify Admin
Apps similar to Buddy AI
The App Store's own "more apps like this" for Buddy AI
Chatty AI Chatbot & Live Chat
4.9(1,868)

Free plan available

CWILL:AI Chatbot &Live Chat
4.8(104)

Free

Moose AI Chatbot & Live Chat
5.0(483)

Free plan available

Frequently asked questions

4 AI agents help Shopify stores sell more with product recommendations, 24/7 support, smart offers, cart recovery, customer insights and voice shopping. It's a chat tool for ecommerce stores.