OngoingAI

Buddy AI usage & market intelligence

Shopify rating

4.8 ★

65 reviews

What merchants actually report
4.83average· 65 reviews analyzed· 46 with written feedback
92% 5★6% ≤3★

34% of attributable reviewers are United States merchants. 2% had used the app for a year or more when they reviewed.

The developer replies to 37% of reviews overall and 0% of critical ones.

Recent sentiment holds steady at 4.81, in line with the 4.83 lifetime average.

Rating · last 90d

4.81

Recent direction

Replies to reviews

37%

Developer response rate

Replies to critical

0%

On 3★ and below

Long-term reviewers

2%

Using 1yr+ at review

Top merchant markets

United States 34%United Kingdom 17%Australia 8%Canada 8%United Arab Emirates 8%

Tenure when reviewed

under a day 17%days 45%months 36%a year or more 2%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter$49/month

14-day free trial

  • • AI Sales Agent — converts browsers
  • • AI Support Agent —answers customers 24/7
  • • AI Conversion Agent — closes deals
  • • All 4 sales strategy
  • • Auto-trained on your products & pages
Growth$79/month

14-day free trial

  • • AI Sales Agent — converts browsers
  • • AI Support Agent —answers customers 24/7
  • • AI Conversion Agent — closes deals
  • • All 4 sales strategy
  • • Auto-trained on your products & pages
Pro$199/month

14-day free trial

  • • AI Sales Agent — converts browsers
  • • AI Support Agent —answers customers 24/7
  • • AI Conversion Agent — closes deals
  • • All 4 sales strategy
  • • Auto-trained on your products & pages
What does Buddy AI do?

Buddy AI helps Shopify stores increase sales with AI-powered product recommendations, cart recovery, smart discount negotiation, and automated customer support.

  • Recommends products, upsells shoppers and increases conversions.
  • Answers customer questions instantly, 24/7.
  • Re-engages hesitant shoppers with smart, margin-protected offers.
  • Turn your mobile store into an AI-powered shopping experience.
  • Voice shopping, lead capture and insights to grow your business.

Features

ChatAI chatbotsLive chatMulti-languageAgent analyticsDiscountsFAQsGreetingsProduct recommendationsQuick repliesCross-sellUpsellColor and fontChat windowWelcome messagesChat buttonsChat flowsFAQAI generationTranslationProduct pageFAQ pageSearch barSearch filtersInstant answersMobile responsive
Review history
Daily review count on the Shopify App Store
65+13 · 26d~0.5/day· Rating steady at 4.8★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ#6 on Aug 15 → #3 on Sep 5 · 22 observed days#3▲3
  • Chat#29 on Aug 15 → #10 on Sep 5 · 22 observed days#10▲19

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#39 of 852
Review percentile
96th
Rating percentile
70th
On the App Store
1.4 yrs
Works with
Integrations listed for Buddy AI: Agentic Commerce
CheckoutShopify Admin
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Frequently asked questions

Buddy AI helps Shopify stores increase sales with AI-powered product recommendations, cart recovery, smart discount negotiation, and automated customer support. It's a chat tool for ecommerce stores.