OngoingAI

Moose AI Chatbot & Live Chat usage & market intelligence

OngoingAI has observed Moose AI Chatbot & Live Chat on 31 ecommerce stores.

Compare Moose AI Chatbot & Live Chat alternatives

Stores observed

31

Ecommerce stores where OngoingAI has observed it

Shopify adoption

100%

31 Shopify stores

Shopify rating

5.0 ★

479 reviews

Last checked Sep 5, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 1 more confirmed install than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days10+129
Last 90 days10+129

Newly observed counts first appearances of Moose AI Chatbot & Live Chat in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.98average· 462 reviews analyzed· 418 with written feedback
98% 5★0% ≤3★

25% of attributable reviewers are United States merchants. 1% had used the app for a year or more when they reviewed.

The developer replies to 52% of reviews overall and 100% of critical ones.

Recent sentiment holds steady at 5.00, in line with the 4.98 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

52%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

1%

Using 1yr+ at review

Top merchant markets

United States 25%United Kingdom 8%Australia 7%India 6%Germany 4%

Tenure when reviewed

under a day 47%days 34%months 18%a year or more 1%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Moose AI Chatbot & Live Chat adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Moose AI Chatbot & Live Chat
31stores
Shopify31 stores · 100%
100%
Notable stores using Moose AI Chatbot & Live Chat
Observed installs, highest-ranked first
StoreTraffic rankCohort
pakar.com
#561,192Top 1M
florlessskin.co.uk
#2,147,483,647Unranked
healthysleep.ca
#2,147,483,647Unranked
rashelmiracleproducts.com
#2,147,483,647Unranked
minsenapparel.com
#2,147,483,647Unranked
creativecosmetics.ch
#2,147,483,647Unranked
inwordsgifting.com
#2,147,483,647Unranked
reallysocute.com
#2,147,483,647Unranked
easyvit.shop
#2,147,483,647Unranked
rocken.cc
#2,147,483,647Unranked

Showing 10 of 31 stores we track running Moose AI Chatbot & Live Chat.

Get the full list
Pricing
Free plan available
Free ForeverFree
  • • UNLIMITED AI chatbot replies
  • • Unlimited chat history
  • • Standard widget customization
  • • Unlimited FAQs
  • • Detailed analytics
Starter$19/month

7-day free trial

  • • UNLIMITED AI chatbot replies
  • • Unlimited chat history
  • • Advanced widget customization
  • • Premium FAQs templates
  • • Language switcher
Growth$49/month

7-day free trial

  • • UNLIMITED AI chatbot replies
  • • All Starter plan features
  • • Unlimited email channels
  • • Advanced ticket management features
  • • Priority support
Business$249/month

7-day free trial

  • • UNLIMITED AI chatbot replies
  • • All Growth plan features
  • • Unlimited team members
  • • Dedicated support service
What does Moose AI Chatbot & Live Chat do?

Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...

  • AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
  • 24/7 automation: Automate routine support and route complex cases to agents
  • Omnichannel inbox: Manage chat, email, and social messages in one place
  • Self-service support: Let customers track orders and find answers instantly
  • Product FAQs: Manage product-specific FAQs displayed on each product page

Features

ChatAI chatbotsLive chatEmail chatSocial mediaFile uploadMulti-languagePush notificationsCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentAgent avatarFAQRich text editorCustom URLImagesCustom templatesFAQ pageSearch barInstant answersMobile responsiveCustom font and colorCustom CSS
Review history
Daily review count on the Shopify App Store
479+28 · 26d~1.1/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ#2 on Aug 15 → #2 on Sep 5 · 22 observed days#2
  • Chat#7 on Aug 15 → #6 on Sep 5 · 22 observed days#6▲1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#5 of 852
Review percentile
100th
Rating percentile
100th
On the App Store
3 yrs
Commonly used with
Share of Moose AI Chatbot & Live Chat stores that also run each app
Judge.me16 stores
52%
Klaviyo12 stores
39%
Appstle Subscriptions7 stores
23%
Microsoft Clarity4 stores
13%
Instafeed (Mintt Studio)4 stores
13%
Loox3 stores
10%
Google Ads3 stores
10%
Bundler Product Bundles3 stores
10%
Competitors
Alternatives buyers weigh against Moose AI Chatbot & Live Chat
See the full Moose AI Chatbot & Live Chat alternatives comparison
Compare Moose AI Chatbot & Live Chat head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for Moose AI Chatbot & Live Chat
Shopify AdminBON LoyaltyEmailLivechatUpPromote Affiliate Marketing
Apps similar to Moose AI Chatbot & Live Chat
The App Store's own "more apps like this" for Moose AI Chatbot & Live Chat
Chatty AI Chatbot & Live Chat
4.9(1,881)

Free plan available

CWILL:AI Chatbot &Live Chat
4.8(102)

Free

Buddy AI: Agentic Commerce
4.8(65)

Free trial available

Frequently asked questions

Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,... It's a chat tool for ecommerce stores.