Moose AI Chatbot & Live Chat

Shopify chat app by Vegahub Technology Inc.·Turn customer support into a growth engine with an AI chatbot that works while you sleep.

Snapshot

5.00(485 reviews)#7of 813 inChat

Ongoing.AI tracks Moose AI Chatbot & Live Chat daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatFAQ

Rating

5.00

485 reviews

Pricing

From $19/mo

freemium

Built for Shopify

Yes

Years live

2

launched Aug 22, 2023

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

-1

28-day Δ

-3

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

4904884874854845.003.752.501.250.00May 28Jun 4Jun 12Jun 19Jun 27Total reviewsRating (0–5)
Moose AI Chatbot & Live Chat lost 3 reviews over the last 28 days.

Category rank over time

Where Moose AI Chatbot & Live Chat sits day-by-day in Chat.

Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →

#20#24#27#31#34May 28May 31Jun 4Jun 7Jun 11Moose AI Chatbot & Live Chat · #32Verifast AI Chatbot + AI Chat · #31Robo Calls ‑ Pakistan · #33
Best position observed: #21. Moose AI Chatbot & Live Chat slipped 5 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Moose AI Chatbot & Live Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#7

of 813 active apps

Review count percentile

99th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What Moose AI Chatbot & Live Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+22shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-27 → 2026-06-29

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(485 reviews)
  • 100%positive541
  • 0%neutral1
  • 0%negative0

Top themes

    What merchants praise

    “Team is amazing. I initially had a minor issue, but Mabel from the support team quickly reached out and clarified my concerns within minutes.”
    Orgacia · 5★

    Plans

    Moose AI Chatbot & Live Chat pricing tiers.

    Free Forever

    Free

    • UNLIMITED AI chatbot replies
    • Unlimited chat history
    • Standard widget customization
    • Unlimited FAQs
    • Detailed analytics
    • Messenger & Instagram integration

    Starter

    $19/month

    • UNLIMITED AI chatbot replies
    • Unlimited chat history
    • Advanced widget customization
    • Premium FAQs templates
    • Language switcher
    • Unlimited integration

    Growth

    $49/month

    • UNLIMITED AI chatbot replies
    • All Starter plan features
    • Unlimited email channels
    • Advanced ticket management features
    • Priority support

    Business

    $249/month

    • UNLIMITED AI chatbot replies
    • All Growth plan features
    • Unlimited team members
    • Dedicated support service

    Capabilities

    What Moose AI Chatbot & Live Chat can do.

    The 32 capabilities Moose AI Chatbot & Live Chat lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Chat

    Real-time messaging

    8
    • AI chatbots
    • Live chat
    • Email chat
    • Social media
    • File upload
    • Multi-language
    • Push notifications
    • Customer insights

    Automated responses

    5
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies
    • Send transcript

    Customization

    9
    • Color and font
    • Emojis and stickers
    • Chat window
    • Business hours
    • Welcome messages
    • Chat buttons
    • Tagging
    • Chat assignment
    • Agent avatar

    FAQ

    Editing tools

    3
    • Rich text editor
    • Custom URL
    • Images

    Display options

    7
    • Custom templates
    • FAQ page
    • Search bar
    • Instant answers
    • Mobile responsive
    • Custom font and color
    • Custom CSS

    FAQ

    Moose AI Chatbot & Live Chat — frequently asked questions.

    What is Moose AI Chatbot & Live Chat on Shopify?
    Moose AI Chatbot & Live Chat is a Shopify app in the Chat category. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. It averages 5.00 out of 5 across 485 merchant reviews on the Shopify App Store.
    How much does Moose AI Chatbot & Live Chat cost?
    Moose AI Chatbot & Live Chat offers a free plan and 3 paid plans starting at $19/month and going up to $249/month. The free plan includes UNLIMITED AI chatbot replies, Unlimited chat history, Standard widget customization, and Unlimited FAQs. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Moose AI Chatbot & Live Chat free?
    Yes — Moose AI Chatbot & Live Chat offers a free plan alongside paid options. The free plan includes UNLIMITED AI chatbot replies, Unlimited chat history, and Standard widget customization. Paid plans start at $19/month for advanced features.
    When was Moose AI Chatbot & Live Chat launched?
    Moose AI Chatbot & Live Chat launched on August 22, 2023 — over 2 years on the Shopify App Store. In that time it has gathered 485 merchant reviews.
    Is Moose AI Chatbot & Live Chat Built for Shopify?
    Yes — Moose AI Chatbot & Live Chat carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
    What are the best Moose AI Chatbot & Live Chat alternatives?
    Merchants commonly compare Moose AI Chatbot & Live Chat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,439

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,804

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,273

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★983

    Known for: customer-support

    Browse more inAll Chat apps All FAQ apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Moose AI Chatbot & Live Chat.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Moose AI Chatbot & Live Chat

    Prefer the source? View Moose AI Chatbot & Live Chat on the Shopify App Store ↗