FAQ · refreshed Jun 12, 2026
Trusted Help Center & FAQ for Shopify
by Trusted apps · We help you to create SEO prepared FAQ pages for your store and a help center for your customers!
86 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
5.00
86 reviews
Pricing
From $4/mo
freemium
Built for Shopify
Yes
Years live
5
launched Jan 25, 2021
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+1
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Trusted Help Center & FAQ sits day-by-day in FAQ.
Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Trusted Help Center & FAQ sits in the App Store.
Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.
Rank in FAQ
#10
of 109 active apps
Review count percentile
92th
vs category siblings
Rating percentile
80th
vs category siblings
Years on App Store
5
since 2021
Listing change cadence
What Trusted Help Center & FAQ has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive99% · 133
- Neutral0% · 0
- Negative1% · 2
“Good app for building a collapsible FAQ page. The layout is a little clunky but I am overall happy with the app.”
“DONT USE. couldn't get it to work. the app is hidden on my shopify - no way to remove the app?! dont waste your time”
Top themes
Plans
Trusted Help Center & FAQ pricing tiers.
FREE
Free
- Main FAQ in a separate URL
- Prepared FAQ templates
- Fully customizable design
- Easy to use
- SEO friendly FAQ's
- Mobile responsive
Monthly
$4.99/month
- Beautiful Product FAQ's
- Custom FAQ placement
- Fully customizable design
- Easy to use
- SEO friendly
- Mobile responsive
Yearly
$49.99/year
- Beautiful Product FAQ's
- Custom FAQ placement
- Fully customizable design
- Easy to use
- SEO friendly
- Mobile responsive
Lifetime
$79 one-time charge
- One time payment
- Beautiful Product FAQ's
- Custom FAQ placement
- Fully customizable design
- Easy to use
- SEO friendly
- Mobile responsive
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Trusted Help Center & FAQ.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Trusted Help Center & FAQ on the Shopify App Store ↗