HelpOMatic

HelpOMatic, officially listed on the Shopify App Store as HelpOMatic : AI help responder, is a Shopify app in the FAQ category. Designed for Shopify, HelpOMatic AI does everything you need to automate your customer support with AI that understands your business and is quick to set up. Complete control while automating the heavy lifting of customer support. Get started in minutes - we created HelpOMatic to be a quick, simple and intuitive way to integrate AI with your store. HelpOMatic automatically syncs with your products, creates a stylised FAQ page and support email address to answer questions on your behalf. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.

HelpOMatic offers a free plan and 2 paid plans starting at $9/month and going up to $27/month. The free plan includes 15 credits / month*, Unlimited custom knowledge (fair usage), Ideal for unlimited-time testing, and Auto-generated FAQ page for your store. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — HelpOMatic offers a free plan alongside paid options. The free plan includes 15 credits / month*, Unlimited custom knowledge (fair usage), and Ideal for unlimited-time testing. Paid plans start at $9/month for advanced features.

HelpOMatic launched on June 10, 2026. In that time it has gathered 1 merchant reviews.

HelpOMatic does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare HelpOMatic with Chatty AI Chatbot & Live Chat, Moose AI Chatbot & Live Chat, HelpHub FAQ Page, Product FAQs, and EasySlide Accordion tabs & FAQ. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.