OngoingAI

HelpOMatic usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 15 credits / month*
  • • Unlimited custom knowledge (fair usage)
  • • Ideal for unlimited-time testing
  • • Auto-generated FAQ page for your store
  • • Auto-reply to customer emails
Small Business$9/month
  • • 500 credits / month*
  • • Unlimited custom knowledge (fair usage)
  • • Ideal for small to medium live stores
  • • Included setup assistance
  • • + Everything in free plan
Pro$27/month
  • • 2000 credits / month*
  • • Unlimited custom knowledge (fair usage)
  • • Ideal for serious stores
  • • 1-1 setup help to get you up and running
  • • + Everything in business plan
About HelpOMatic : AI help responder

Automated AI customer support for Shopify stores via email and FAQs. Customers email and receive a personalised reply with store trained data in your brand tone

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ#21
  • Support - Other#30

As of 2026-08-17

Catalog position
Within Support - Other on the App Store
Rank by reviews
#57 of 66
Review percentile
15th
Rating percentile
77th
On the App Store
0.2 yrs

Frequently asked questions

Automated AI customer support for Shopify stores via email and FAQs. Customers email and receive a personalised reply with store trained data in your brand tone It's a support - other tool for ecommerce stores.