OC Product Enquiry

Shopify faq app by ocean·Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement

Snapshot

4.20(5 reviews)#29of 116 inFAQ

Ongoing.AI tracks OC Product Enquiry daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.20

5 reviews

Pricing

From $1/mo

free_trial

Built for Shopify

No

Years live

2

launched Oct 27, 2023

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where OC Product Enquiry sits day-by-day in FAQ.

Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full FAQ leaderboard →

#20#27#34#41#48May 28May 31Jun 4Jun 7Jun 11OC Product Enquiry · #36Athena AI · #35POWR · #37
Best position observed: #36. OC Product Enquiry climbed 11 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where OC Product Enquiry sits in the App Store.

Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.

Rank in FAQ

#29

of 116 active apps

Review count percentile

73th

vs category siblings

Rating percentile

64th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What OC Product Enquiry has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-10 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-20 → 2026-06-30

Shopify Lastmod · Jun 21

2026-06-16 → 2026-06-20

Shopify Lastmod · Jun 17

2026-06-10 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.20(5 reviews)
  • 80%positive4
  • 0%neutral0
  • 20%negative1

Popular mentions

  • bug
  • performance
  • lost customers

Top themes

  1. bug1
  2. performance1
  3. lost customers1

What merchants praise

We just enroll this app into our company website. However, we find one of the app function interface is too cumbersome, needed improvement due to the natural of our business. After feedback to OC Product Enquiry, the developer Ajay response swiftly and take our feedback seriously and subsequently made the necessarily changes. This change will benefit more user dimensions. Really appreciate Ajay's understandings and kind assistance to modify the app. Good job!
Pro Cycle Bikes · 5 · 2024-08-08

What merchants complain about

The contact form stopped working around June 2024. I was informed by one of my customers that it wasn’t functioning, and as a result, I likely lost customers. When I checked the settings page, it took quite a while to load. I suspect there was an update that my store somehow missed, which caused the contact form to stop working. It is functioning now after I accessed the settings page, but I probably lost valuable customers during that time.
Turgay's Watches · 1 · 2024-10-11

Plans

OC Product Enquiry pricing tiers.

Basic

$1.99/month

    FAQ

    OC Product Enquiry — frequently asked questions.

    What is OC Product Enquiry on Shopify?
    OC Product Enquiry is a Shopify app in the FAQ category. Our Product Inquiry App offers a user-friendly interface, enabling seamless integration with your existing store. Simplify the process of handling product inquiries with a robust set of features tailored to optimize customer interaction and improve overall sales performance. It averages 4.20 out of 5 across 5 merchant reviews on the Shopify App Store.
    How much does OC Product Enquiry cost?
    OC Product Enquiry has a single paid plan at $1/month on the Shopify App Store.
    Is OC Product Enquiry free?
    No, OC Product Enquiry is a paid Shopify app. Plans start at $1/month on the Shopify App Store.
    When was OC Product Enquiry launched?
    OC Product Enquiry launched on October 27, 2023 — over 2 years on the Shopify App Store. In that time it has gathered 5 merchant reviews.
    Is OC Product Enquiry Built for Shopify?
    OC Product Enquiry does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best OC Product Enquiry alternatives?
    Merchants commonly compare OC Product Enquiry with Chatty AI Chatbot & Live Chat, Moose AI Chatbot & Live Chat, HelpHub FAQ Page, Product FAQs, and EasySlide Accordion tabs & FAQ. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running OC Product Enquiry.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View OC Product Enquiry on the Shopify App Store ↗