ChatIQ

Shopify chat app by EniMoh·Converts conversations into orders. Recommends products & answers questions

Snapshot

4.10(33 reviews)#71of 813 inChat

Ongoing.AI tracks ChatIQ daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatFAQ

Rating

4.10

33 reviews

Pricing

Free

free

Built for Shopify

Yes

Years live

5

launched Dec 7, 2020

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

#33#33#33#32#325.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
ChatIQ added 0 reviews over the last 28 days.

Catalog position

Where ChatIQ sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#71

of 813 active apps

Review count percentile

91th

vs category siblings

Rating percentile

58th

vs category siblings

Years on App Store

5

since 2020

Listing change cadence

What ChatIQ has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-05 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-16built_for_shopify: no → yesshopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19name: ChatIQ: AI chatbot & Live Chat → ChatIQ: AI Shopping Chatbottagline: AI shopping assistant that recom… → Converts conversations into orde…description: ChatIQ turns every store visitor… → ChatIQ isn't a support chatbot —…pricing_model: freemium → freepricing_tiers: Free (+3 more) → noneprimary_price_value: 29 → noneshopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27name: ChatIQ: AI Shopping Chatbot → ChatIQ: AI Chatbot & Live Chatshopify_lastmod: 2026-06-27 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-27 → 2026-06-29

Name · Jun 28

ChatIQ: AI Shopping Chatbot → ChatIQ: AI Chatbot & Live Chat

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.10(33 reviews)
  • 84%positive68
  • 1%neutral1
  • 15%negative12

Popular mentions

  • customer support
  • auto sync bug
  • pricing
  • bug
  • account verification
  • missing feature

Top themes

  1. customer support2
  2. auto sync bug1
  3. pricing1
  4. bug1
  5. account verification1
  6. missing feature1

What merchants praise

“My experience the app was good untill 2 months ago it doesn't import anymore and the owner contacted me and told me he will refund the unused month and he didn't. Also i un-installed the app and after i un-installed with 6 days i charged again for subscription. Now i they haveto refund me 2 month's. I contacted via email twice with no answer at all.”
CareDokkan · 5★

What merchants complain about

“If you only want to import products from Amazon this seems to work fine. Syncing prices or informations of products already in your shopify store is not possible though. I contacted support to figure out if there is any way to sync existing products and explained my problem several times, but they did not understand and stopped replying entirely after a few messages.”
AARON · 2★ · 2025-10-06

Capabilities

What ChatIQ can do.

The 18 capabilities ChatIQ lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

3
  • AI chatbots
  • Live chat
  • Agent analytics

Automated responses

5
  • Discounts
  • FAQs
  • Greetings
  • Quick replies
  • Order updates

Customization

6
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Agent avatar

FAQ

Editing tools

1
  • AI generation

Display options

3
  • FAQ page
  • Instant answers
  • Customer feedback

FAQ

ChatIQ — frequently asked questions.

What is ChatIQ on Shopify?
ChatIQ, officially listed on the Shopify App Store as ChatIQ: AI Chatbot & Live Chat, is a Shopify app in the Chat category. ChatIQ isn't a support chatbot — it's a sales machine. When customers ask "What should I use for sensitive skin?" or "Do you have this in black?" — ChatIQ recommends the perfect product instantly, powered by ChatGPT & Claude AI. Result: Merchants see 30-35% higher average order values and 40% fewer support emails. Works for any category: skincare, fashion, food, beauty, home goods. Setup in 5 minutes. No coding. It averages 4.10 out of 5 across 33 merchant reviews on the Shopify App Store.
How much does ChatIQ cost?
ChatIQ is free to install and use on Shopify — there are no paid plans on this app.
Is ChatIQ free?
Yes — ChatIQ is free to install and use on Shopify. There are no paid plans.
When was ChatIQ launched?
ChatIQ launched on December 7, 2020 — over 5 years on the Shopify App Store. In that time it has gathered 33 merchant reviews.
Is ChatIQ Built for Shopify?
Yes — ChatIQ carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best ChatIQ alternatives?
Merchants commonly compare ChatIQ with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about ChatIQ?
15% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, auto sync bug, and pricing — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,439

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,804

Known for: reliability

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,273

Known for: bug-notifications

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★981
Browse more inAll Chat apps All FAQ apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ChatIQ.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on ChatIQ

Prefer the source? View ChatIQ on the Shopify App Store ↗