SMPS Product Question & Answer

Shopify faq app by Simprosys InfoMedia·Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

Snapshot

4.80(146 reviews)#5of 115 inFAQ

Ongoing.AI tracks SMPS Product Question & Answer daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFAQ

Rating

4.80

146 reviews

Pricing

From $1/mo

freemium

Built for Shopify

No

Years live

9

launched Aug 4, 2016

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

-1

Rating change

7-day Δ

—

28-day Δ

+0.00

1481481471461465.003.752.501.250.00May 28Jun 2Jun 7Jun 12Jun 18Total reviewsRating (0–5)
SMPS Product Question & Answer lost 1 reviews over the last 28 days.

Category rank over time

Where SMPS Product Question & Answer sits day-by-day in FAQ.

Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full FAQ leaderboard →

#14#17#19#22#24May 28May 31Jun 4Jun 7Jun 11SMPS Product Question & Answer · #22Palmate AI Chatbot & Livechat · #21RT · #23
Best position observed: #15. SMPS Product Question & Answer slipped 5 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where SMPS Product Question & Answer sits in the App Store.

Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.

Rank in FAQ

#5

of 115 active apps

Review count percentile

96th

vs category siblings

Rating percentile

72th

vs category siblings

Years on App Store

9

since 2016

Listing change cadence

What SMPS Product Question & Answer has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+17shopify_lastmod: 2026-06-09 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-26 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.80(146 reviews)
  • 96%positive190
  • 1%neutral2
  • 3%negative6

Popular mentions

  • ease of use
  • customer support
  • pricing
  • product features

Top themes

  1. ease of use1
  2. customer support1
  3. pricing1
  4. product features1

What merchants praise

“Awesome app, easy to use and install, good price and the customer support is very prompt. Highly recommend to implement into your shop”
Amdivetest · 5★

What merchants complain about

“i cannot use this app free at my native language. only English you can use. if you try use this app you have to pay. So, i cannot tested this app freely”
Beyaz Eşya Yedek Parça Alanya Antalya · 1★ · 2024-12-29

Plans

SMPS Product Question & Answer pricing tiers.

Standard

Free

  • 15 Answers/month
  • Answer from store admin
  • Hide or Publish Q&A
  • 'Ask a Question' widget customization

Unlimited

$1.99/month

  • All Features of the Standard plan
  • Unlimited Question/Answer posting
  • Common FAQs Page
  • Priority Support

Professional

$4.99/month

  • All Features of Unlimited Plan
  • View Askers' Email IDs
  • Mailchimp & Klaviyo Integration
  • Advanced Response Template Editor
  • Widget Translation

FAQ

SMPS Product Question & Answer — frequently asked questions.

What is SMPS Product Question & Answer on Shopify?
SMPS Product Question & Answer is a Shopify app in the FAQ category. The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings. It averages 4.80 out of 5 across 146 merchant reviews on the Shopify App Store.
How much does SMPS Product Question & Answer cost?
SMPS Product Question & Answer offers a free plan and 2 paid plans starting at $1/month and going up to $4.99/month. The free plan includes 15 Answers/month, Answer from store admin, Hide or Publish Q&A, and 'Ask a Question' widget customization. The paid plans unlock advanced features beyond what's available on the free tier.
Is SMPS Product Question & Answer free?
Yes — SMPS Product Question & Answer offers a free plan alongside paid options. The free plan includes 15 Answers/month, Answer from store admin, and Hide or Publish Q&A. Paid plans start at $1/month for advanced features.
When was SMPS Product Question & Answer launched?
SMPS Product Question & Answer launched on August 4, 2016 — over 9 years on the Shopify App Store. In that time it has gathered 146 merchant reviews.
Is SMPS Product Question & Answer Built for Shopify?
SMPS Product Question & Answer does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best SMPS Product Question & Answer alternatives?
Merchants commonly compare SMPS Product Question & Answer with Chatty AI Chatbot & Live Chat, Moose AI Chatbot & Live Chat, HelpHub FAQ Page, Product FAQs, and EasySlide Accordion tabs & FAQ. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What do merchants praise about SMPS Product Question & Answer?
96% of analyzed merchant reviews skew positive. The themes most often cited in positive reviews are ease of use, customer support, and pricing — see the review fingerprint above for the full breakdown.

Alternatives

Apps merchants pick instead.

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,804

Known for: bug

Vegahub Technology Inc.

Moose AI Chatbot & Live Chat

5.00★485

Avocados Lab

HelpHub FAQ Page, Product FAQs

5.00★211

NexusMedia

EasySlide Accordion tabs & FAQ

5.00★163
Browse more inAll FAQ apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running SMPS Product Question & Answer.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on SMPS Product Question & Answer

Prefer the source? View SMPS Product Question & Answer on the Shopify App Store ↗