OngoingAI

HelpLab FAQ Page, Product FAQs usage & market intelligence

Shopify rating

5.0 ★

222 reviews

What merchants actually report
4.96average· 211 reviews analyzed· 210 with written feedback
99% 5★1% ≤3★

35% of attributable reviewers are United States merchants. 16% had used the app for a year or more when they reviewed.

The developer replies to 66% of reviews overall and 100% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

66%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

16%

Using 1yr+ at review

Top merchant markets

United States 35%United Kingdom 9%Canada 9%Australia 8%Germany 7%

Tenure when reviewed

under a day 22%days 36%months 26%a year or more 16%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
BasicFree
  • • 10 FAQs
  • • Unlimited categories
  • • Unlimited customization
  • • Custom CSS
  • • Google SEO snippets
Essentials$3.99/month

5-day free trial · or $44.91/year and save 6%

  • • 30 FAQs
  • • Search bar on FAQs
  • • Search keywords
  • • 5 days free trial
  • • All Basic plan features
Professional$7.99/month

5-day free trial · or $89.91/year and save 6%

  • • Unlimited FAQs
  • • Multi language
  • • Show on product & other pages
  • • Premium templates
  • • Shop app
What does HelpLab FAQ Page, Product FAQs do?

Easy FAQ helps you to create modern FAQ page & product FAQs. The app is carefully built by taking all end users into consideration which makes your life easy.

  • Fully customizable FAQ themes to match with your store brand & style.
  • Allows creation of store & product FAQs & product in simplistic & seamless way.
  • Default support for Google rich SEO snippets for your dedicated FAQ page.
  • You can add photos/videos to your question & answers
  • Supports multiple languages that your store supports!

Features

FAQHTMLMarkdownRich text editorImport and exportCustom URLImagesVideosMulti-languageSEOTranslationAccordionsTabsCustom templatesProduct pageCollection pageFAQ pageMobile responsiveCustom font and colorCustom CSSPage builderFAQsHelp center pagesCustom pagesTemplatesPage versionsGlobal stylesCustom fontsCustom codeSnippetsLocalization
Review history
Daily review count on the Shopify App Store
222+21 · 26d~0.8/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ#13 on Aug 15 → #10 on Sep 5 · 22 observed days#10▲3
  • Page builder#54 on Aug 15 → #46 on Sep 5 · 22 observed days#46▲8

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within FAQ on the App Store
Rank by reviews
#1 of 93
Review percentile
100th
Rating percentile
100th
On the App Store
6.5 yrs
Works with
Integrations listed for HelpLab FAQ Page, Product FAQs
Shopify AdminApp BlocksGoogle SchemaOnline Store 2.0Rich SnippetsShop Minis
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Frequently asked questions

Easy FAQ helps you to create modern FAQ page & product FAQs. The app is carefully built by taking all end users into consideration which makes your life easy. It's a faq tool for ecommerce stores.