FAQ Expert

Shopify faq app by Essenify·Easily create FAQ pages & product FAQs to engage customers, build trust, and reduce support tickets.

Snapshot

5.00(3 reviews)#36of 116 inFAQ

Ongoing.AI tracks FAQ Expert daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFAQSEO

Rating

5.00

3 reviews

Pricing

From $5/mo

freemium

Built for Shopify

No

Years live

2

launched Mar 26, 2024

Last updated

Jul 3, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

3.102.802.502.201.905.003.752.501.250.00May 28Jun 5Jun 13Jun 21Jun 29Total reviewsRating (0–5)
FAQ Expert added 0 reviews over the last 28 days.

Category rank over time

Where FAQ Expert sits day-by-day in FAQ.

Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full FAQ leaderboard →

#33#39#45#51#57May 28May 31Jun 4Jun 7Jun 11FAQ Expert · #55Ako Marketing Loyalty Retarget · #54AI FAQ Generator PRO · #56
Best position observed: #34. FAQ Expert slipped 19 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where FAQ Expert sits in the App Store.

Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.

Rank in FAQ

#36

of 116 active apps

Review count percentile

70th

vs category siblings

Rating percentile

78th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What FAQ Expert has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-07 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30categories: FAQ (+1 more) → FAQ (+1 more)shopify_lastmod: 2026-06-30 → 2026-07-01shopify_lastmod: 2026-07-01 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-07-01 → 2026-07-03

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Categories · Jul 1

FAQ (+1 more) → FAQ (+1 more)

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(3 reviews)
  • 100%positive3
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Easy to use with the bulk question import and customizable FAQ design. The best the feature of particular product-wise FAQs. There is quick support in setup.”
    Gynoglow · 5★ · 2024-05-10

    Plans

    FAQ Expert pricing tiers.

    Free

    Free

    • Data Analytics and visualization
    • Up to 5 Product / Page FAQs
    • Up to 25 Questions
    • FAQ Schema
    • Import Bulk Questions
    • Customers can ask question

    Basic

    $5.99/month

    • Everything From the Free Plan
    • 20 Product / Page FAQs
    • 100 Questions
    • Widget customization for all themes,
    • Customers can ask questions

    Advance

    $9.99/month

    • Everything From the Free Plan
    • 50 Product / Page FAQs
    • 250 Questions
    • Widget customization for all themes,
    • Customers can ask questions

    Capabilities

    What FAQ Expert can do.

    The 23 capabilities FAQ Expert lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    FAQ

    Editing tools

    10
    • HTML
    • Markdown
    • Rich text editor
    • Drag-and-drop editor
    • Import and export
    • Custom URL
    • Images
    • Multi-language
    • SEO
    • Translation

    Display options

    9
    • Accordions
    • Tabs
    • Custom templates
    • Product page
    • Collection page
    • FAQ page
    • Mobile responsive
    • Custom font and color
    • Custom CSS

    SEO

    SEO tools

    4
    • JSON-LD
    • Schemas
    • Local SEO
    • Content optimization

    FAQ

    FAQ Expert — frequently asked questions.

    What is FAQ Expert on Shopify?
    FAQ Expert, officially listed on the Shopify App Store as FAQ Expert: Page, Product FAQs, is a Shopify app in the FAQ category. Our FAQs app helps you easily create professional FAQs for products, pages, or your help center without coding. Use ready-made templates or design custom help center FAQs that match your brand style. Let customers directly ask questions with the "Ask Question" feature. Build trust with clear, helpful answers. Organize FAQs into groups, display them anywhere in your store, and reduce support tickets effortlessly. Improve overall customer support by answering common queries upfront. It averages 5.00 out of 5 across 3 merchant reviews on the Shopify App Store.
    How much does FAQ Expert cost?
    FAQ Expert offers a free plan and 2 paid plans starting at $5/month and going up to $9.99/month. The free plan includes Data Analytics and visualization, Up to 5 Product / Page FAQs, Up to 25 Questions, and FAQ Schema. The paid plans unlock advanced features beyond what's available on the free tier.
    Is FAQ Expert free?
    Yes — FAQ Expert offers a free plan alongside paid options. The free plan includes Data Analytics and visualization, Up to 5 Product / Page FAQs, and Up to 25 Questions. Paid plans start at $5/month for advanced features.
    When was FAQ Expert launched?
    FAQ Expert launched on March 26, 2024 — over 2 years on the Shopify App Store. In that time it has gathered 3 merchant reviews.
    Is FAQ Expert Built for Shopify?
    FAQ Expert does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best FAQ Expert alternatives?
    Merchants commonly compare FAQ Expert with Judge.me, Avada AI SEO Image Optimizer, Yotpo, and BOOSTER AI SEO OPTIMIZER. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Judge.me

    Judge.me Product Reviews App

    5.00★41,112

    Known for: customer-support

    Avada SEO Suite

    Avada AI SEO Image Optimizer

    4.90★4,466

    Known for: customer-support

    Yotpo

    Yotpo: Product Reviews App

    4.80★4,404

    Known for: customer-support

    Booster SEO

    BOOSTER AI SEO OPTIMIZER

    4.80★4,266

    Known for: bug

    Browse more inAll FAQ apps All SEO apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running FAQ Expert.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track FAQ Expert — free Start free

    Prefer the source? View FAQ Expert on the Shopify App Store ↗