InstaFAQ – Smart Global FAQs

InstaFAQ, officially listed on the Shopify App Store as InstaFAQ – Smart Global FAQs, is a Shopify app in the FAQ category. InstaFAQ is an AI-powered FAQ management platform that helps you instantly create, translate, and display smart FAQs to improve customer experience and reduce support workload. Generate FAQs in seconds using AI from product descriptions or store policies. Translate FAQs into 10+ languages automatically or refine them manually. Customize widgets like accordion or floating drawer to match your brand and place them anywhere on your storefront, helping customers find answers quickly.

InstaFAQ offers a free plan and a single paid plan at $19/month. The free plan includes Up to 10 FAQs, English language support, 1 FAQ widget, and Email support. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.

Yes — InstaFAQ offers a free plan alongside paid options. The free plan includes Up to 10 FAQs, English language support, and 1 FAQ widget. Paid plans start at $19/month for advanced features.

InstaFAQ launched on May 4, 2026.

InstaFAQ does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare InstaFAQ with Chatty AI Chatbot & Live Chat, Moose AI Chatbot & Live Chat, HelpHub FAQ Page, Product FAQs, and EasySlide Accordion tabs & FAQ. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.