XB FAQs

Shopify faq app by XB·FAQs simplifies multilingual support, reducing customer inquiries and improving service efficiency.

Snapshot

5.00(1 reviews)#43of 116 inFAQ

Ongoing.AI tracks XB FAQs daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFAQ

Rating

5.00

1 reviews

Pricing

Free

free

Built for Shopify

No

Years live

1

launched Sep 12, 2024

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where XB FAQs sits day-by-day in FAQ.

Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full FAQ leaderboard →

#21#28#35#41#48May 28May 31Jun 4Jun 7Jun 11XB FAQs · #32Simesy Product Tabs & FAQs · #31BS FAQs · #33
Best position observed: #23. XB FAQs climbed 14 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where XB FAQs sits in the App Store.

Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.

Rank in FAQ

#43

of 116 active apps

Review count percentile

59th

vs category siblings

Rating percentile

78th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What XB FAQs has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-06 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-27 → 2026-06-30

Shopify Lastmod · Jun 28

2026-06-19 → 2026-06-27

Shopify Lastmod · Jun 20

2026-06-18 → 2026-06-19

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive1
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “sehr gute App für unterschiedliche Produktfragen. Ich hatte anfangs Schwierigkeiten das Video zu verstehen, da sich auf allgemeine Produkt FAQs konzentriert hat. Der Kundenservice hat schnell reagiert und mir das wichtige Detail erklärt hat. Jetzt installiere ich die App bereits in meinem nächsten Shop.”
    Lamaseo · 5★ · 2025-09-21

    Capabilities

    What XB FAQs can do.

    The 11 capabilities XB FAQs lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Editing tools

    3
    • Rich text editor
    • Multi-language
    • SEO

    Display options

    8
    • Accordions
    • Custom templates
    • Product page
    • FAQ page
    • Search bar
    • Instant answers
    • Mobile responsive
    • Custom CSS

    FAQ

    XB FAQs — frequently asked questions.

    What is XB FAQs on Shopify?
    XB FAQs is a Shopify app in the FAQ category. FAQs also supports SEO optimization, ensuring that your multilingual FAQs are easily discoverable through search engines, driving more traffic to your store and improving overall visibility. This boosts customer engagement and enhances your online presence. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
    How much does XB FAQs cost?
    XB FAQs is free to install and use on Shopify — there are no paid plans on this app.
    Is XB FAQs free?
    Yes — XB FAQs is free to install and use on Shopify. There are no paid plans.
    When was XB FAQs launched?
    XB FAQs launched on September 12, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 1 merchant reviews.
    Is XB FAQs Built for Shopify?
    XB FAQs does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best XB FAQs alternatives?
    Merchants commonly compare XB FAQs with Chatty AI Chatbot & Live Chat, Moose AI Chatbot & Live Chat, HelpHub FAQ Page, Product FAQs, and EasySlide Accordion tabs & FAQ. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,809

    Known for: bug

    Vegahub Technology Inc.

    Moose AI Chatbot & Live Chat

    5.00★486

    Avocados Lab

    HelpHub FAQ Page, Product FAQs

    5.00★211

    NexusMedia

    EasySlide Accordion tabs & FAQ

    5.00★163
    Browse more inAll FAQ apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running XB FAQs.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track XB FAQs — free Start free

    Prefer the source? View XB FAQs on the Shopify App Store ↗