OngoingAI

RT usage & market intelligence

Shopify rating

4.9 ★

31 reviews

What merchants actually report
4.87average· 31 reviews analyzed· 27 with written feedback
94% 5★6% ≤3★

26% of attributable reviewers are United States merchants.

The developer rarely replies to reviews publicly.

Rating · last 90d

—

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

0%

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

United States 26%United Kingdom 10%Singapore 10%Japan 10%Canada 10%

Tenure when reviewed

under a day 81%days 13%months 7%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

What does RT do?

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncerta...

  • Quickly and easily add an unlimited amount of FAQs to your website
  • Instantly give your customers the answers they're looking for and reduce support
  • WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo chat integration

Features

FAQHTMLRich text editorSearch barInstant answers
Review history
Daily review count on the Shopify App Store
31+2 · 26d~0.1/day· Rating steady at 4.9★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ#17 on Aug 15 → #18 on Sep 5 · 22 observed days#18▼1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within FAQ on the App Store
Rank by reviews
#9 of 93
Review percentile
91th
Rating percentile
81th
On the App Store
5.6 yrs
Works with
Integrations listed for RT: Instant FAQ, Help Center
Facebook MessengerGmailSkypeTelegramViberWhatsApp
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Frequently asked questions

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncerta... It's a faq tool for ecommerce stores.