RT

Shopify faq app by RoarTheme·Displays a list of frequently asked questions with the answers. Reduces the number of questions.

Snapshot

4.90(28 reviews)#18of 116 inFAQ

Ongoing.AI tracks RT daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFAQ

Rating

4.90

28 reviews

Pricing

Free

free

Built for Shopify

No

Years live

5

launched Feb 8, 2021

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

-1

Rating change

7-day Δ

28-day Δ

+0.00

#30#30#29#28#285.003.752.501.250.00May 28Jun 2Jun 8Jun 14Jun 20Total reviewsRating (0–5)
RT lost 1 reviews over the last 28 days.

Category rank over time

Where RT sits day-by-day in FAQ.

Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full FAQ leaderboard →

#14#17#20#22#25May 28May 31Jun 4Jun 7Jun 11RT · #23SMPS Product Question & Answer · #22ChatIQ · #24
Best position observed: #15. RT slipped 7 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where RT sits in the App Store.

Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.

Rank in FAQ

#18

of 116 active apps

Review count percentile

85th

vs category siblings

Rating percentile

73th

vs category siblings

Years on App Store

5

since 2021

Listing change cadence

What RT has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+15shopify_lastmod: 2026-06-05 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-26 → 2026-06-29

Shopify Lastmod · Jun 27

2026-06-22 → 2026-06-26

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(28 reviews)
  • 95%positive76
  • 4%neutral3
  • 1%negative1

Top themes

    What merchants praise

    Very good app, it is easy to use and install. very intuitive to use. its very functional really love it
    NormaCouture · 5

    What merchants complain about

    The app seems to be super good - I've been excited to use it, but unfortunately it doesn't save the work. I've been trying for 2 days now and I've lost the work a couple of times because it simply won't save. I had to close the page and lose it all. I hope they can fix this because it's a very cool app.
    SiegaNativa · 1 · 2023-04-13

    Capabilities

    What Instant FAQ, Help Center can do.

    The 4 capabilities Instant FAQ, Help Center lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Editing tools

    2
    • HTML
    • Rich text editor

    Display options

    2
    • Search bar
    • Instant answers

    FAQ

    Instant FAQ, Help Center — frequently asked questions.

    What is Instant FAQ, Help Center on Shopify?
    Instant FAQ, Help Center, officially listed on the Shopify App Store as RT: Instant FAQ, Help Center, is a Shopify app in the FAQ category. Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales. It averages 4.90 out of 5 across 28 merchant reviews on the Shopify App Store.
    How much does Instant FAQ, Help Center cost?
    Instant FAQ, Help Center is free to install and use on Shopify — there are no paid plans on this app.
    Is Instant FAQ, Help Center free?
    Yes — Instant FAQ, Help Center is free to install and use on Shopify. There are no paid plans.
    When was Instant FAQ, Help Center launched?
    Instant FAQ, Help Center launched on February 8, 2021 — over 5 years on the Shopify App Store. In that time it has gathered 28 merchant reviews.
    Is Instant FAQ, Help Center Built for Shopify?
    Instant FAQ, Help Center does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Instant FAQ, Help Center alternatives?
    Merchants commonly compare Instant FAQ, Help Center with Chatty AI Chatbot & Live Chat, Moose AI Chatbot & Live Chat, HelpHub FAQ Page, Product FAQs, and EasySlide Accordion tabs & FAQ. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running RT.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View RT on the Shopify App Store ↗