OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.9 ★
31 reviews
What merchants actually report
4.87average· 31 reviews analyzed· 27 with written feedback
94% 5★6% ≤3★

26% of attributable reviewers are United States merchants.

The developer rarely replies to reviews publicly.

Rating · last 90d
—
Recent direction
Replies to reviews
0%
Developer response rate
Replies to critical
0%
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
United States 26%United Kingdom 10%Singapore 10%Japan 10%Canada 10%
Tenure when reviewed
under a day 81%days 13%months 7%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

What does RT do?

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncerta...

  • Quickly and easily add an unlimited amount of FAQs to your website
  • Instantly give your customers the answers they're looking for and reduce support
  • WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo chat integration

Features

FAQHTMLRich text editorSearch barInstant answers
Review history
Daily review count on the Shopify App Store
31+2 · 30d~0.1/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ
    #18▼2

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within FAQ on the App Store
Rank by reviews
#8 of 94
Review percentile
93th
Rating percentile
80th
On the App Store
5.6 yrs
Works with
Integrations listed for RT: Instant FAQ, Help Center
Facebook MessengerGmailSkypeTelegramViberWhatsApp
Apps similar to RT
The App Store's own "more apps like this" for RT
Chatty AI Chatbot & Live Chat
4.9(1,868)

Free plan available

CWILL:AI Chatbot &Live Chat
4.8(104)

Free

Moose AI Chatbot & Live Chat
5.0(483)

Free plan available

Frequently asked questions

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncerta... It's a faq tool for ecommerce stores.