OngoingAI

eFAQ usage & market intelligence

Shopify rating

5.0 ★

2 reviews

Pricing
Free plan available
FreeFree
  • • Show store FAQs on shop app
  • • FAQs widget
  • • Basic customizations
  • • SEO-optimized FAQ schema
  • • Improve FAQs using AI
Starter$5.99/month

3-day free trial · or $59.99/year and save 17%

  • • Access to premium features
  • • Create product and thank you FAQs
  • • Up to 25 collections
  • • Up to 15 categories per collection
  • • Up to 50 questions per category
Professional$15.99/month

or $159.99/year and save 17%

  • • Up to 100 collections
  • • Up to 50 categories per collection
  • • Up to 100 questions per category
  • • Tone for improved AI generation
  • • Faster support
Enterprise$59.99/month

or $599.99/year and save 17%

  • • Up to 10k collections
  • • Up to 100 categories per collection
  • • Up to 100 questions per category
  • • Maximum priority support
What does eFAQ do?

Automatically generate FAQs for product, checkout, and thank you pages. It analyzes your content to answer customer queries, reduce support tickets.

  • AI-powered FAQ creation for products, pages, and checkouts.
  • Fully customizable designs with fonts, colors, and layouts.
  • Simple editing tools to keep FAQs updated and reduce repetitive questions.

Features

FAQRich text editorAI generationSEOAccordionsSidebarProduct pageFAQ pageSearch barMobile responsiveCustom font and colorCustom CSS
Review history
Daily review count on the Shopify App Store
2±0 · 29d· Rating steady at 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ#46▲1

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within FAQ on the App Store
Rank by reviews
#27 of 93
Review percentile
72th
Rating percentile
100th
On the App Store
1.6 yrs
Works with
Integrations listed for eFAQ: AI Questions & Answers
Customer accountsShopify Admin
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Frequently asked questions

Automatically generate FAQs for product, checkout, and thank you pages. It analyzes your content to answer customer queries, reduce support tickets. It's a faq tool for ecommerce stores.