eFAQ
Shopify faq app by EXTFOX·Automate product, checkout, and thank-you page FAQs with AI.
Snapshot
Ongoing.AI tracks eFAQ daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
5.00
3 reviews
Pricing
From $5/mo
freemium
Built for Shopify
No
Years live
1
launched Feb 25, 2025
Last updated
Jul 2, 2026
Shopify listing
Category rank over time
Where eFAQ sits day-by-day in FAQ.
Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full FAQ leaderboard →
Catalog position
Where eFAQ sits in the App Store.
Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.
Rank in FAQ
#34
of 116 active apps
Review count percentile
70th
vs category siblings
Rating percentile
78th
vs category siblings
Years on App Store
1
since 2025
Listing change cadence
What eFAQ has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 3
2026-06-30 → 2026-07-02
Shopify Lastmod · Jul 1
2026-06-26 → 2026-06-30
Shopify Lastmod · Jun 27
2026-06-24 → 2026-06-26
Reviews
What merchants are saying
- 100%positive3
- 0%neutral0
- 0%negative0
Top themes
What merchants praise
“the support help me so much and so fast, thank you a lot for this amazing tool. it is really great to work with product Q&As”
Plans
eFAQ pricing tiers.
Free
Free
- Show store FAQs on shop app
- FAQs widget
- Basic customizations
- SEO-optimized FAQ schema
- Improve FAQs using AI
- Up to 1 collection
- Up to 10 categories
Starter
$5.99/month
- Access to premium features
- Create product and thank you FAQs
- Up to 25 collections
- Up to 15 categories per collection
- Up to 50 questions per category
Professional
$15.99/month
- Up to 100 collections
- Up to 50 categories per collection
- Unlimited questions per category
- Tone for improved AI generation
- Faster support
Enterprise
$59.99/month
- Unlimited collections
- Unlimited categories per collection
- Unlimited questions per category
- Maximum priority support
Capabilities
What eFAQ can do.
The 11 capabilities eFAQ lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Editing tools
3- Rich text editor
- AI generation
- SEO
Display options
8- Accordions
- Sidebar
- Product page
- FAQ page
- Search bar
- Mobile responsive
- Custom font and color
- Custom CSS
FAQ
eFAQ — frequently asked questions.
What is eFAQ on Shopify?
How much does eFAQ cost?
Is eFAQ free?
When was eFAQ launched?
Is eFAQ Built for Shopify?
What are the best eFAQ alternatives?
Alternatives
Apps merchants pick instead.
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
Vegahub Technology Inc.
Moose AI Chatbot & Live Chat
Avocados Lab
HelpHub FAQ Page, Product FAQs
NexusMedia
EasySlide Accordion tabs & FAQ
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running eFAQ.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View eFAQ on the Shopify App Store ↗