Horizon AI Chatbot

Shopify chat app by YBM Labs·AI chatbot for ecommerce stores that improves product discovery, customer support, and sales.

Snapshot

#520of 820 inChat

Horizon AI Chatbot is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChatFAQ

Pricing

From $5/mo

paid

Built for Shopify

No

Years live

0

launched May 4, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Horizon AI Chatbot sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#520

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Horizon AI Chatbot has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-06-05 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-05 → 2026-06-30

PricingIdentity & listingCadence

Plans

Horizon AI Chatbot pricing tiers.

Starter

$5/month

  • Free To Test On Dashboard 5$ To Deploy
  • 100 Conversations/Month
  • 1 Chatbot
  • 1 Project
  • 5 File Uploads
  • 1 Website Crawl
  • 1 Team Member

Growth

$19.99/month

  • 250 Conversations/Month
  • 3 Chatbot
  • 3 Project
  • 25 File Uploads
  • 3 Website Crawl
  • 3 Team Members

Pro

$49.99/month

  • 1000 Conversations/Month
  • 10 Chatbot
  • 10 Project
  • 100 File Uploads
  • 10 Website Crawl
  • 50 Team Members

Capabilities

What Horizon AI Chatbot can do.

The 27 capabilities Horizon AI Chatbot lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

6
  • AI chatbots
  • Live chat
  • Multi-language
  • Real-time translation
  • Encryption
  • Customer insights

Automated responses

7
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Order updates
  • Cross-sell
  • Surveys

Customization

7
  • Color and font
  • Chat window
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Chat flows
  • Agent avatar

FAQ

Editing tools

5
  • Markdown
  • AI generation
  • Custom URL
  • Multi-language
  • Translation

Display options

2
  • Instant answers
  • Mobile responsive

FAQ

Horizon AI Chatbot — frequently asked questions.

What is Horizon AI Chatbot on Shopify?
Horizon AI Chatbot is a Shopify app in the Chat category. Horizon is an AI chatbot for Shopify stores that helps customers discover products, get instant support, and shop with more confidence. It learns directly from your product catalog, descriptions, FAQs, and store policies, so it can answer questions accurately without manual setup. Shoppers can ask things like “show me shoes under ₹3000” or “is this available in black?” Horizon is multilingual, integrates securely with Shopify, and helps turn browsing into buying.
How much does Horizon AI Chatbot cost?
Horizon AI Chatbot has 3 paid plans on the Shopify App Store, starting at $5/month and going up to $49.99/month.
Is Horizon AI Chatbot free?
No, Horizon AI Chatbot is a paid Shopify app. Plans start at $5/month on the Shopify App Store.
When was Horizon AI Chatbot launched?
Horizon AI Chatbot launched on May 4, 2026.
Is Horizon AI Chatbot Built for Shopify?
Horizon AI Chatbot does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Horizon AI Chatbot alternatives?
Merchants commonly compare Horizon AI Chatbot with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps All FAQ apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Horizon AI Chatbot.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Horizon AI Chatbot — free Start free

Prefer the source? View Horizon AI Chatbot on the Shopify App Store ↗