POWR

Shopify faq app by POWR.io·Customizable FAQ Help Center to answer questions, boost sales, & reduce support inquiries.

Snapshot

4.70(37 reviews)#14of 116 inFAQ

Ongoing.AI tracks POWR daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFAQ

Rating

4.70

37 reviews

Pricing

From $4/mo

freemium

Built for Shopify

No

Years live

10

launched Jan 8, 2016

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#37#37#37#36#365.003.752.501.250.00May 28Jun 4Jun 11Jun 18Jun 25Total reviewsRating (0–5)
POWR added 0 reviews over the last 28 days.

Category rank over time

Where POWR sits day-by-day in FAQ.

Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full FAQ leaderboard →

#26#32#38#43#49May 28May 31Jun 4Jun 7Jun 11POWR · #37OC Product Enquiry · #36Chatbot ‑ Smart AI Assistant · #38
Best position observed: #27. POWR slipped 8 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where POWR sits in the App Store.

Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.

Rank in FAQ

#14

of 116 active apps

Review count percentile

89th

vs category siblings

Rating percentile

69th

vs category siblings

Years on App Store

10

since 2016

Listing change cadence

What POWR has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16pricing_tiers: Free (+3 more) → Free (+3 more)primary_price_value: 3 → 4shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.70(37 reviews)
  • 91%positive78
  • 2%neutral2
  • 7%negative6

Popular mentions

  • ease of use
  • performance
  • pricing
  • feature limitations
  • unclear pricing
  • limited free plan
  • feature restrictions
  • ui design

Top themes

  1. ease of use2
  2. performance2
  3. pricing1
  4. feature limitations1
  5. unclear pricing1
  6. limited free plan1
  7. feature restrictions1
  8. ui design1

What merchants praise

“Very intuitive, straight-forward tool. Used it to build simple FAQ module to add to one of my site's pages. Worked exactly as I expected!!”
Fleurdesignz · 5★

What merchants complain about

“POWR: FAQ Page is great in theory. I have two problems with this app as a whole. There is no styling that is easily customizable. Which is the lesser of the two issues I have. In our e-com store we have over 25,000 SKUs, I say this to emphasize SPEED IS EVERYTHING. This app takes a solid 45-80 seconds to load. It is unacceptable.”
The Trailer Parts Outlet · 1★ · 2023-03-02

Plans

POWR pricing tiers.

Free

Free

  • 5 FAQs
  • 1 category
  • Custom HTML
  • Undo/redo edits
  • 24/7 email support

Starter

$4.84/month

  • Remove POWR branding
  • 10 FAQs
  • 2 categories
  • Custom HTML
  • Enable search bar
  • 24/7 email support + live chat

Pro

$9.79/month

  • All of Pro+
  • 15 FAQs
  • 3 categories
  • Custom CSS

Business

$98.99/month

  • All of Pro+
  • Unlimited FAQs
  • Unlimited categories
  • Premium access to all 60+ POWR apps
  • Form Builder
  • Popup
  • Instagram Feed
  • and many more

Capabilities

What FAQ Page | Help Center can do.

The 13 capabilities FAQ Page | Help Center lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Editing tools

5
  • HTML
  • Markdown
  • Images
  • Videos
  • SEO

Display options

8
  • Accordions
  • Custom templates
  • FAQ page
  • Search bar
  • Search filters
  • Mobile responsive
  • Custom font and color
  • Custom CSS

FAQ

FAQ Page | Help Center — frequently asked questions.

What is FAQ Page | Help Center on Shopify?
FAQ Page | Help Center, officially listed on the Shopify App Store as POWR: FAQ Page | Help Center, is a Shopify app in the FAQ category. Maximize customer support and sales with the POWR Product FAQ Help Center. Easily create SEO-optimized FAQ for product descriptions that match your brand's style—no coding required! Answering common product questions directly on your product page results in quicker sales while reducing support tickets. For example, answer questions regarding shipping details and return policies directly in your store. Elevate your customer experience with our easy-to-use, feature-rich FAQ tool. It averages 4.70 out of 5 across 37 merchant reviews on the Shopify App Store.
How much does FAQ Page | Help Center cost?
FAQ Page | Help Center offers a free plan and 3 paid plans starting at $4/month and going up to $98.99/month. The free plan includes 5 FAQs, 1 category, Custom HTML, and Undo/redo edits. The paid plans unlock advanced features beyond what's available on the free tier.
Is FAQ Page | Help Center free?
Yes — FAQ Page | Help Center offers a free plan alongside paid options. The free plan includes 5 FAQs, 1 category, and Custom HTML. Paid plans start at $4/month for advanced features.
When was FAQ Page | Help Center launched?
FAQ Page | Help Center launched on January 8, 2016 — over 10 years on the Shopify App Store. In that time it has gathered 37 merchant reviews.
Is FAQ Page | Help Center Built for Shopify?
FAQ Page | Help Center does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best FAQ Page | Help Center alternatives?
Merchants commonly compare FAQ Page | Help Center with Chatty AI Chatbot & Live Chat, Moose AI Chatbot & Live Chat, HelpHub FAQ Page, Product FAQs, and EasySlide Accordion tabs & FAQ. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about FAQ Page | Help Center?
7% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are ease of use, performance, and pricing — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,804

Known for: bug

Vegahub Technology Inc.

Moose AI Chatbot & Live Chat

5.00★486

Avocados Lab

HelpHub FAQ Page, Product FAQs

5.00★211

NexusMedia

EasySlide Accordion tabs & FAQ

5.00★163
Browse more inAll FAQ apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running POWR.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on POWR

Prefer the source? View POWR on the Shopify App Store ↗