AC ‑ Questions & Answers

Shopify faq app by Appify Commerce·Turn customer questions into confident purchases.

Snapshot

5.00(27 reviews)#19of 115 inFAQ

Ongoing.AI tracks AC ‑ Questions & Answers daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFAQForms

Rating

5.00

27 reviews

Pricing

From $1/mo

freemium

Built for Shopify

Yes

Years live

8

launched Feb 12, 2018

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where AC ‑ Questions & Answers sits day-by-day in FAQ.

Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full FAQ leaderboard →

#6#8#10#12#14May 28May 31Jun 4Jun 7Jun 11AC ‑ Questions & Answers · #12Variant Descriptions King · #11FAQ Page · #13
Best position observed: #10. AC ‑ Questions & Answers slipped 2 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where AC ‑ Questions & Answers sits in the App Store.

Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.

Rank in FAQ

#19

of 115 active apps

Review count percentile

83th

vs category siblings

Rating percentile

78th

vs category siblings

Years on App Store

8

since 2018

Listing change cadence

What AC ‑ Questions & Answers has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(27 reviews)
  • 97%positive31
  • 3%neutral1
  • 0%negative0

Top themes

    What merchants praise

    “Requested export/import of question answers and they set up everything for me. Excellent app and support. Highly recommended! Makes it easy for to answer your customers product questions privately and also use it to build a public faq as well”
    Jens Hansen · 5★

    Plans

    AC ‑ Questions & Answers pricing tiers.

    Free

    Free

    • 25 Q&A per month
    • Directly publish Q&A to storefront
    • Email updates to questions

    Basic

    $1.99/month

    • Unlimited Q&A
    • Verify before publishing
    • Questions only from logged-in
    • Import question (200)

    Advanced

    $3.99/month

    • All Features of Basic Plan
    • Import questions (2000)
    • Mailchimp integration
    • Customize response email templates
    • Multilanguage support

    Professional

    $9.99/month

    • All Features of Advanced Plan
    • AI Generated Answer
    • Unlimited Import/Export
    • Priority Support

    Capabilities

    What AC can do.

    The 22 capabilities AC lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    FAQ

    Editing tools

    6
    • Rich text editor
    • Import and export
    • Videos
    • Multi-language
    • SEO
    • Translation

    Display options

    6
    • Accordions
    • Tabs
    • Product page
    • FAQ page
    • Instant answers
    • Mobile responsive

    Forms

    Form types

    3
    • Contacts
    • Feedback
    • File upload

    Customization

    3
    • Custom CSS
    • Email templates
    • Multi-language

    Data management

    4
    • Email responses
    • Data export
    • Dashboard
    • CAPTCHA

    FAQ

    AC — frequently asked questions.

    What is AC on Shopify?
    AC, officially listed on the Shopify App Store as AC ‑ Questions & Answers, is a Shopify app in the FAQ category. Add a powerful Q&A section to your product pages, allowing shoppers to ask questions and get answers instantly. Reduce hesitation, build trust and help customers make faster buying decisions with real-time interaction. It averages 5.00 out of 5 across 27 merchant reviews on the Shopify App Store.
    How much does AC cost?
    AC offers a free plan and 3 paid plans starting at $1/month and going up to $9.99/month. The free plan includes 25 Q&A per month, Directly publish Q&A to storefront, and Email updates to questions. The paid plans unlock advanced features beyond what's available on the free tier.
    Is AC free?
    Yes — AC offers a free plan alongside paid options. The free plan includes 25 Q&A per month, Directly publish Q&A to storefront, and Email updates to questions. Paid plans start at $1/month for advanced features.
    When was AC launched?
    AC launched on February 12, 2018 — over 8 years on the Shopify App Store. In that time it has gathered 27 merchant reviews.
    Is AC Built for Shopify?
    Yes — AC carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
    What are the best AC alternatives?
    Merchants commonly compare AC with Powerful Contact Form Builder, Hulk Contact Form Builder, Chatty AI Chatbot & Live Chat, and POWR Contact Form Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Powerful Form

    Powerful Contact Form Builder

    4.90★2,306

    HulkApps

    Hulk Contact Form Builder

    4.80★1,872

    Known for: bug

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,804

    Known for: bug

    POWR.io

    POWR Contact Form Builder

    4.60★678

    Known for: customer-support

    Browse more inAll FAQ apps All Forms apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running AC ‑ Questions & Answers.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on AC ‑ Questions & Answers

    Prefer the source? View AC ‑ Questions & Answers on the Shopify App Store ↗