OngoingAI

AC usage & market intelligence

Shopify rating

5.0 ★

29 reviews

Pricing
Free plan available
FreeFree
  • • 25 Q&A per month
  • • Directly publish Q&A to storefront
  • • Email updates to questions
Basic$1.99/month

7-day free trial · or $19.99/year and save 16%

  • • Unlimited Q&A
  • • Verify before publishing
  • • Questions only from logged-in
  • • Import question (200)
Advanced$3.99/month

7-day free trial · or $39.99/year and save 16%

  • • All Features of Basic Plan
  • • Import questions (2000)
  • • Mailchimp integration
  • • Customize response email templates
  • • Multilanguage support
Professional$9.99/month

7-day free trial · or $99.99/year and save 17%

  • • All Features of Advanced Plan
  • • AI Generated Answer
  • • Unlimited Import/Export
  • • Priority Support
What does AC do?

Enable customers to ask and answer questions directly on product pages with our Shopify app. Boost engagement and sales.

  • Allow customers to ask questions directly on product pages
  • AI-powered answers for faster and smarter responses
  • Admin control to review, manage and publish Q&A
  • Smart FAQ system with categories and tagging
  • Multi-language support with easy customization

Features

FAQRich text editorImport and exportVideosMulti-languageSEOTranslationAccordionsTabsProduct pageFAQ pageInstant answersMobile responsiveFormsContactsFeedbackFile uploadCustom CSSEmail templatesEmail responsesData exportDashboardCAPTCHA
Review history
Daily review count on the Shopify App Store
29+4 · 26d~0.2/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ#7 on Aug 15 → #7 on Sep 5 · 22 observed days#7
  • Forms#15 on Aug 15 → #10 on Sep 5 · 22 observed days#10▲5

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within FAQ on the App Store
Rank by reviews
#10 of 93
Review percentile
90th
Rating percentile
100th
On the App Store
8.6 yrs
Works with
Integrations listed for AC ‑ Questions & Answers
Shopify AdminKlaviyoMailchimpMailgunSendGrid
Apps similar to AC
The App Store's own "more apps like this" for AC
Powerful Contact Form Builder
4.9(2,456)

Free plan available

Hulk Contact Form Builder
4.9(1,984)

Free plan available

Chatty AI Chatbot & Live Chat
4.9(1,881)

Free plan available

Frequently asked questions

Enable customers to ask and answer questions directly on product pages with our Shopify app. Boost engagement and sales. It's a faq tool for ecommerce stores.