Store FAQs

Shopify faq app by KOLCO COMMERCE·FAQ Widget, AI Schema, Customer Support Manager. For AI SEO success and Answer Engine Optimization.

Snapshot

5.00(7 reviews)#26of 116 inFAQ

Ongoing.AI tracks Store FAQs daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFAQChat

Rating

5.00

7 reviews

Pricing

From $99/mo

freemium

Built for Shopify

No

Years live

0

launched Nov 13, 2025

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where Store FAQs sits day-by-day in FAQ.

Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full FAQ leaderboard →

#19#22#26#29#32May 28May 31Jun 4Jun 7Jun 11Store FAQs · #30Shogun ‑ Landing Page Builder · #29Simesy Product Tabs & FAQs · #31
Best position observed: #20. Store FAQs slipped 9 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Store FAQs sits in the App Store.

Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.

Rank in FAQ

#26

of 116 active apps

Review count percentile

78th

vs category siblings

Rating percentile

78th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What Store FAQs has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-21 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19works_with: Shopify Admin → noneshopify_lastmod: 2026-06-19 → 2026-06-27works_with: none → Shopify Adminshopify_lastmod: 2026-06-27 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-27 → 2026-06-30

Works With · Jun 28

none → Shopify Admin

Shopify Lastmod · Jun 28

2026-06-19 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(7 reviews)
  • 100%positive7
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    I started seeing value from this app almost immediately. It gives visitors a clear vision of the products, answers common questions, and communicates the level of quality I want my brand to stand for. The AI-generated FAQs save time and make the shopping experience much smoother. Highly recommended.
    Vokajewelry · 5 · 2026-01-21

    Plans

    Store FAQs pricing tiers.

    Starter

    Free

    • up-to 20 Product Pages
    • up-to 200 AI FAQ's
    • up-to 100 support queries notifications
    • up-to 10 Knowledge Vault
    • 100,000 AI Tokens

    Premium

    $99/month

    • up-to 50+ Product Pages
    • up-to 200 AI FAQ's
    • up-to 50 AI Knowledge Vault
    • up-to 500 support queries notifications
    • 1M AI Tokens
    • Email Support

    Scale

    $499/month

    • 200+ Product Pages
    • 2000+ AI FAQ's Pages
    • 1000+ support queries notifications
    • Analytics & Reports
    • Custom Integration & Consulting
    • 10M AI Tokens
    • Email / Phone Dedicated Support

    FAQ

    Store FAQs :Support Automation — frequently asked questions.

    What is Store FAQs :Support Automation on Shopify?
    Store FAQs :Support Automation is a Shopify app in the FAQ category. A no-code, plug-and-play FAQ Widget with Content Manager that delivers accurate, on-brand responses—wherever your customers ask. Power instant, trusted answers that guide buying decisions, reduce support load, and enhance customer experience. Why? No Code. No Clutter. Deploy in minutes—no developers, no delays. Smart Answers, Structured Schema for Search. AI-crafted, schema-rich replies optimized for Google, Gemini, and GPT interfaces. On-Brand, At Scale. Trained on your own content. It averages 5.00 out of 5 across 7 merchant reviews on the Shopify App Store.
    How much does Store FAQs :Support Automation cost?
    Store FAQs :Support Automation offers a free plan and 2 paid plans starting at $99/month and going up to $499/month. The free plan includes up-to 20 Product Pages, up-to 200 AI FAQ's, up-to 100 support queries notifications, and up-to 10 Knowledge Vault. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Store FAQs :Support Automation free?
    Yes — Store FAQs :Support Automation offers a free plan alongside paid options. The free plan includes up-to 20 Product Pages, up-to 200 AI FAQ's, and up-to 100 support queries notifications. Paid plans start at $99/month for advanced features.
    When was Store FAQs :Support Automation launched?
    Store FAQs :Support Automation launched on November 13, 2025. In that time it has gathered 7 merchant reviews.
    Is Store FAQs :Support Automation Built for Shopify?
    Store FAQs :Support Automation does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Store FAQs :Support Automation alternatives?
    Merchants commonly compare Store FAQs :Support Automation with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Store FAQs.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Store FAQs on the Shopify App Store ↗