TenChaty

Shopify chat app by Tencent Cloud International Pte. Ltd.·24/7 AI Support & Live Chat, Automate FAQs with Gemini. Convert More Chats, Close More Sales.

Snapshot

#531of 820 inChat

TenChaty is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChatFAQ

Pricing

From $18/mo

freemium

Built for Shopify

No

Years live

0

launched Oct 1, 2025

Last updated

Jul 2, 2026

Shopify listing

Catalog position

Where TenChaty sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#531

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What TenChaty has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-06-07 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18works_with: Shopify Admin → noneshopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20works_with: none → Shopify Adminshopify_lastmod: 2026-06-20 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-02Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 3

2026-06-30 → 2026-07-02

Shopify Lastmod · Jul 1

2026-06-26 → 2026-06-30

Shopify Lastmod · Jun 27

2026-06-24 → 2026-06-26

PricingIdentity & listingCadence

Plans

TenChaty pricing tiers.

Free

Free

  • 100 AI replies per month
  • 100 products for training up
  • 5 faqs for training up
  • 90-days chat history

Standard Plan

$18.80/month

  • 1000 AI replies per month
  • 500 products for training up
  • 10 faqs for training up
  • 360-days chat history
  • Customizable interface & features

Pro Plan

$48.80/month

  • 3000 AI replies per month
  • 1000 products for training up
  • 50 faqs for training up
  • Unlimited chat history
  • Customizable interface & features

Plus Plan

$188/month

  • 10000 AI replies per month
  • 5000 products for training up
  • 50 faqs for training up
  • Unlimited chat history
  • Customizable interface & features
  • Private customer support

Capabilities

What TenChaty can do.

The 29 capabilities TenChaty lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

7
  • AI chatbots
  • Live chat
  • Real-time translation
  • Push notifications
  • Behavior tracking
  • Agent analytics
  • Customer insights

Automated responses

6
  • Cart recovery
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Order updates

Customization

7
  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Tagging
  • Chat flows

FAQ

Editing tools

2
  • AI generation
  • Multi-language

Display options

7
  • Accordions
  • Tabs
  • Sidebar
  • Custom templates
  • FAQ page
  • Instant answers
  • Customer feedback

FAQ

TenChaty — frequently asked questions.

What is TenChaty on Shopify?
TenChaty, officially listed on the Shopify App Store as TenChaty: AI Chatbot+Live Chat, is a Shopify app in the Chat category. Stop losing sales to unanswered questions and time zone gaps. TenChaty combines an intelligent AI chatbot with a powerful live chat platform, designed specifically for Shopify merchants. Get instant, 24/7 customer support and FAQs in multiple languages, seamless agent handoff, and deep sales insights — all set up in under 3 minutes.
How much does TenChaty cost?
TenChaty offers a free plan and 3 paid plans starting at $18/month and going up to $188/month. The free plan includes 100 AI replies per month, 100 products for training up, 5 faqs for training up, and 90-days chat history. The paid plans unlock advanced features beyond what's available on the free tier.
Is TenChaty free?
Yes — TenChaty offers a free plan alongside paid options. The free plan includes 100 AI replies per month, 100 products for training up, and 5 faqs for training up. Paid plans start at $18/month for advanced features.
When was TenChaty launched?
TenChaty launched on October 1, 2025.
Is TenChaty Built for Shopify?
TenChaty does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best TenChaty alternatives?
Merchants commonly compare TenChaty with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps All FAQ apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running TenChaty.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track TenChaty — free Start free

Prefer the source? View TenChaty on the Shopify App Store ↗