OngoingAI

Smart FAQs usage & market intelligence

Pricing
Free plan available
BasicFree
  • • Up to 25 FAQs
  • • AI-powered search & Chatbot
  • • Basic Customization
  • • Embed Multiple Sites
  • • Bulk Import/Export
Premium$29/month

14-day free trial

  • • Everything in the Basic plan, and:
  • • Up to 500 FAQs
  • • Write with AI
  • • Advanced Customization
  • • Analytics & Insights
Advanced$60/month

14-day free trial

  • • Everything in Premium, and:
  • • Unlimited FAQs
  • • Orders integration
  • • Products integration
  • • up to 3 display languages
What does Smart FAQs do?

Create an FAQ widgets with AI-powered search that understands customers and instantly answer customer questions with our AI chatbot.

  • Rich text FAQ editor with categories to organize your content
  • AI search and chatbot that answer questions using your FAQ content
  • Bulk import your existing FAQs instantly via CSV file
  • Analytics for engagement, missing answers, and search topics
  • Customize appearance, app messages, translations, and more

Features

FAQHTMLRich text editorAI generationImport and exportAccordionsCustom templatesProduct pageCollection pageFAQ pageSearch barInstant answersCustomer feedbackMobile responsiveCustom font and colorCustom CSS
Review history
Daily review count on the Shopify App Store
0±0 · 11d· Rating steady at 0.0★
Aug 10Aug 20

Daily tracking from Aug 10, 2026 through today · 10 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ#81 on Aug 15 → #82 on Aug 18 · 4 observed days#82▼1

Tracked daily · last 4 days · as of 2026-08-18

Catalog position
Within FAQ on the App Store
Rank by reviews
#79 of 91
Review percentile
14th
Rating percentile
60th
On the App Store
0.5 yrs
Works with
Integrations listed for Smart FAQs
Shopify Admin
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Frequently asked questions

Create an FAQ widgets with AI-powered search that understands customers and instantly answer customer questions with our AI chatbot. It's a faq tool for ecommerce stores.