FAQ · refreshed Jun 12, 2026
StoreFAQ for Shopify
by Storeware · Create AI FAQ pages, product FAQs, FAQ schema, instant answers & live chat to reduce support tickets
138 reviews, 4.90★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.90
138 reviews
Pricing
From $5/mo
freemium
Built for Shopify
Yes
Years live
2
launched Jan 3, 2024
Last updated
Jun 11, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+1
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where StoreFAQ sits day-by-day in FAQ.
Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where StoreFAQ sits in the App Store.
Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.
Rank in FAQ
#6
of 109 active apps
Review count percentile
95th
vs category siblings
Rating percentile
74th
vs category siblings
Years on App Store
2
since 2024
Listing change cadence
What StoreFAQ has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 12
2026-06-10 → 2026-06-11
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Works With · Jun 10
Shopify Admin → Shopify Admin ChatGPT OpenAI Pag…
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive98% · 184
- Neutral1% · 1
- Negative2% · 3
“Still testing the app with our store but so far, the Support Help from Loren was very helpful with resolving issues while building the FAQ page. Thank you! I will update my review once the page is fully launched. EDIT: Recently had issues with the app because of the subscription overhaul and Nicole was able to help me through the new process. 100% recommend their app and team!”
“We installed this app because it was advertised as completely free. However, after installation, they changed their policy and introduced paid plans. Now, the free version is limited to only 100 views, which is unacceptable for our store. We are forced to look for another solution. This is extremely unethical, and we feel deceived and cheated by these practices. Avoid this app!”
Top themes
Plans
StoreFAQ pricing tiers.
Free
Free
- Up to 100 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- Write with AI
- Instant Answer with Live Chat
- FAQ Export/Import
- Embed on Any Page
- Standard Support
Professional
$5.99/month
- Up to 500 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- Write with AI
- Instant Answer with Live Chat
- FAQ Export/Import
- Embed on Any Page
- $0.0159/FAQ Page view, capped at $7.99
- Dedicated Support
Growth
$11.99/month
- Up to 2000 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- Write with AI
- Instant Answer with Live Chat
- FAQ Export/Import
- Embed on Any Page
- $0.0075/FAQ Page view, capped at $14.99
- Dedicated Support
Enterprise
$49.99/month
- Unlimited FAQ Page Views
- Unlimited FAQs & FAQ Groups
- Write with AI
- Instant Answer with Live Chat
- FAQ Export/Import
- Embed on Any Page
- No additional charges
- Priority Support
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running StoreFAQ.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View StoreFAQ on the Shopify App Store ↗