StoreFAQ
Shopify faq app by Storeware·Create AI FAQ pages, product FAQs, FAQ schema, instant answers & live chat with AI Chatbot
Snapshot
Ongoing.AI tracks StoreFAQ daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.90
142 reviews
Pricing
From $7/mo
freemium
Built for Shopify
Yes
Years live
2
launched Jan 3, 2024
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+1
28-day Δ
+4
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where StoreFAQ sits day-by-day in FAQ.
Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full FAQ leaderboard →
Catalog position
Where StoreFAQ sits in the App Store.
Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.
Rank in FAQ
#6
of 115 active apps
Review count percentile
96th
vs category siblings
Rating percentile
73th
vs category siblings
Years on App Store
2
since 2024
Listing change cadence
What StoreFAQ has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Shopify Lastmod · Jun 29
2026-06-27 → 2026-06-28
Reviews
What merchants are saying
- 98%positive185
- 1%neutral1
- 2%negative3
Top themes
What merchants praise
“Still testing the app with our store but so far, the Support Help from Loren was very helpful with resolving issues while building the FAQ page. Thank you! I will update my review once the page is fully launched. EDIT: Recently had issues with the app because of the subscription overhaul and Nicole was able to help me through the new process. 100% recommend their app and team!”
What merchants complain about
“We installed this app because it was advertised as completely free. However, after installation, they changed their policy and introduced paid plans. Now, the free version is limited to only 100 views, which is unacceptable for our store. We are forced to look for another solution. This is extremely unethical, and we feel deceived and cheated by these practices. Avoid this app!”
Plans
StoreFAQ pricing tiers.
Free
Free
- Up to 100 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 25 (Lifetime)
- Train on AI Products Up to 50
- FAQ Export/Import
- Instant Answer with Live Chat
- Standard Support
Professional
$7.99/month
- Up to 500 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 50/mon
- Train on AI Products Up to 150
- Multilingual FAQ
- Instant Answer with Live Chat
- Dedicated Support
Growth
$14.99/month
- Up to 2000 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 100/mon
- Train on AI Products Up to 300
- Multilingual FAQ
- Instant Answer with Live Chat
- Dedicated Support
Enterprise
$49.99/month
- Unlimited FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 500/mon
- Train on AI Products Up to 2,000
- Multilingual FAQ
- Instant Answer with Live Chat
- Priority Support
Capabilities
What StoreFAQ can do.
The 28 capabilities StoreFAQ lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
FAQ
Editing tools
7- HTML
- Rich text editor
- Drag-and-drop editor
- AI generation
- Import and export
- Custom URL
- Multi-language
Display options
10- Accordions
- Tabs
- Custom templates
- Product page
- Collection page
- FAQ page
- Instant answers
- Mobile responsive
- Custom font and color
- Custom CSS
Product content
Content types
6- Descriptions
- Titles
- Images
- Videos
- Tags
- FAQs
Content creation
3- AI generation
- Multi-language
- Import and export
SEO
2- Internal linking
- URL optimization
FAQ
StoreFAQ — frequently asked questions.
What is StoreFAQ on Shopify?
How much does StoreFAQ cost?
Is StoreFAQ free?
When was StoreFAQ launched?
Is StoreFAQ Built for Shopify?
What are the best StoreFAQ alternatives?
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running StoreFAQ.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View StoreFAQ on the Shopify App Store ↗