OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.7 ★
32 reviews
What merchants actually report
4.73average· 33 reviews analyzed· 33 with written feedback
91% 5★6% ≤3★

30% of attributable reviewers are United States merchants.

The developer replies to 12% of reviews overall and 0% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
12%
Developer response rate
Replies to critical
0%
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
United States 30%India 24%United Kingdom 9%Malaysia 6%Germany 6%
Tenure when reviewed
under a day 52%days 39%months 9%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FREE FOREVER
Free
  • • Helpbot-FAQ,Track order,Contact us,Chat
  • • FAQ/Help Center page (25 Q&As)
  • • Contact us page
  • • Order Tracking page
  • • WhatsApp
PRO
$10/month
3-day free trial · or $100/year and save 17%
  • • Everything in FREE FOREVER Plan
  • • Remove Faqprime Branding/Watermark
  • • 50 Questions & Answers
What does FAQPRIME do?

Faqprime Lite is the All-in-one help & support app on the app store: The beautifully designed chat-style support widget lets your customer find AI-...

  • 5-Mins to go live. No Coding. 1-click Install.
  • FAQ Help center page comes with AI-powered Q&A templates to choose from.
  • Contact us form with Captcha. Receive support inquiries via Email (helpdesk)
  • Order tracking page (supports both email id and phone number)
  • Add Social Media icons option on your store

Features

FAQMarkdownCustom URLImagesSEOAccordionsFAQ pageSearch barInstant answersMobile responsiveOrder trackingBranded tracking pageOrder lookup pageCustom tracking linkAnalytics
Review history
Daily review count on the Shopify App Store
32+6 · 30d~0.2/day· Rating 4.8★ → 4.7★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ
    #29▼7
  • Order tracking
    #127▲5

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within FAQ on the App Store
Rank by reviews
#7 of 94
Review percentile
94th
Rating percentile
76th
On the App Store
5.9 yrs
Works with
Integrations listed for FAQPRIME: FAQ, WhatsApp, Track
FacebookInboxInstagramMessengerPinterestWhatsApp
Apps similar to FAQPRIME
The App Store's own "more apps like this" for FAQPRIME
WhatsApp
4.4(857)

Free to install

CWILL Order Tracking
5.0(3,164)

Free plan available

17TRACK Order Tracking
4.9(4,381)

Free plan available

Frequently asked questions

Faqprime Lite is the All-in-one help & support app on the app store: The beautifully designed chat-style support widget lets your customer find AI-... It's a faq tool for ecommerce stores.