FAQPRIME
Shopify faq app by Oneprime, Inc.·AI Help & Support Bot: FAQs, Track Order, Contact us, WhatsApp, Chat and Social Share
Snapshot
Ongoing.AI tracks FAQPRIME daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.70
31 reviews
Pricing
From $10/mo
freemium
Built for Shopify
No
Years live
5
launched Nov 12, 2020
Last updated
Jun 30, 2026
Shopify listing
Category rank over time
Where FAQPRIME sits day-by-day in FAQ.
Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full FAQ leaderboard →
Catalog position
Where FAQPRIME sits in the App Store.
Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.
Rank in FAQ
#16
of 115 active apps
Review count percentile
87th
vs category siblings
Rating percentile
68th
vs category siblings
Years on App Store
5
since 2020
Listing change cadence
What FAQPRIME has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-28 → 2026-06-30
Shopify Lastmod · Jun 29
2026-06-26 → 2026-06-28
Shopify Lastmod · Jun 27
2026-06-23 → 2026-06-26
Reviews
What merchants are saying
- 95%positive77
- 1%neutral1
- 4%negative3
Popular mentions
- customer support
- performance
Top themes
- customer support1
- performance1
What merchants praise
“Superb customer service! Very awesome apps too! Tried and tested, you can download if you want your CS automated!”
What merchants complain about
“The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.”
Plans
FAQPRIME pricing tiers.
FREE FOREVER
Free
- Helpbot-FAQ,Track order,Contact us,Chat
- FAQ/Help Center page (25 Q&As)
- Contact us page
- Order Tracking page
- Social Share
PRO
$10/month
- Everything in FREE FOREVER Plan
- Remove Faqprime Branding/Watermark
- 50 Questions & Answers
Capabilities
What FAQPRIME can do.
The 13 capabilities FAQPRIME lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
FAQ
Editing tools
4- Markdown
- Custom URL
- Images
- SEO
Display options
5- Accordions
- FAQ page
- Search bar
- Instant answers
- Mobile responsive
Order tracking
Tracking
4- Branded tracking page
- Order lookup page
- Custom tracking link
- Analytics
FAQ
FAQPRIME — frequently asked questions.
What is FAQPRIME on Shopify?
How much does FAQPRIME cost?
Is FAQPRIME free?
When was FAQPRIME launched?
Is FAQPRIME Built for Shopify?
What are the best FAQPRIME alternatives?
What complaints come up about FAQPRIME?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running FAQPRIME.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View FAQPRIME on the Shopify App Store ↗