FAQ · refreshed Jun 12, 2026
FAQPRIME for Shopify
by Oneprime, Inc. · AI Help & Support Bot: FAQs, Track Order, Contact us, WhatsApp, Chat and Social Share
31 reviews, 4.70★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.70
31 reviews
Pricing
From $10/mo
freemium
Built for Shopify
No
Years live
5
launched Nov 12, 2020
Last updated
Jun 11, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where FAQPRIME sits day-by-day in FAQ.
Position across the FAQ page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where FAQPRIME sits in the App Store.
Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.
Rank in FAQ
#16
of 109 active apps
Review count percentile
85th
vs category siblings
Rating percentile
69th
vs category siblings
Years on App Store
5
since 2020
Listing change cadence
What FAQPRIME has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 12
2026-06-10 → 2026-06-11
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive95% · 77
- Neutral1% · 1
- Negative4% · 3
“Superb customer service! Very awesome apps too! Tried and tested, you can download if you want your CS automated!”
“The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.”
Top themes
- 1. customer-support1
- 2. performance1
Plans
FAQPRIME pricing tiers.
FREE FOREVER
Free
- Helpbot-FAQ,Track order,Contact us,Chat
- FAQ/Help Center page (25 Q&As)
- Contact us page
- Order Tracking page
- Social Share
PRO
$10/month
- Everything in FREE FOREVER Plan
- Remove Faqprime Branding/Watermark
- 50 Questions & Answers
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running FAQPRIME.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View FAQPRIME on the Shopify App Store ↗