Order tracking · refreshed Jun 12, 2026
WhatsApp for Shopify
by Meta · An official app from Meta: Keep customers informed with timely order updates on WhatsApp
585 reviews, 4.30★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.30
585 reviews
Pricing
From $0/mo
freemium
Built for Shopify
No
Years live
0
launched Jul 11, 2025
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+24
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where WhatsApp sits day-by-day in Order tracking.
Position across the Order tracking page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where WhatsApp sits in the App Store.
Rank and percentile inside the Order tracking category — the competitive shape of the niche around this app.
Rank in Order tracking
#5
of 245 active apps
Review count percentile
98th
vs category siblings
Rating percentile
60th
vs category siblings
Years on App Store
0
since 2025
Listing change cadence
What WhatsApp has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive81% · 497
- Neutral5% · 32
- Negative14% · 88
“app is best for sending notification. but still need some improvement. whatsapp should add more comman features that one shop needs like abandoncart, review collector & broadcast new products.”
“Terrible app, It started to spam order notifications to all my customers who ordered, not only it annoyed my customers but it also got me banned on whatsapp for spamming! I went through whatsapp support to help rectify this issue and they just would not appeal my ban, they just give the same bs reason "Oh we will help you in 48 hrs" yea right, more like 48 years Avoid this app at all costs *WhatsApp support got back to me after posting this review but after giving my details and etc they went silent on me for 2 weeks and counting... great support whatsapp bravo!*”
Top themes
- 1. customization1
- 2. lack-of-control1
- 3. ease-of-use1
Plans
WhatsApp pricing tiers.
Free
Free to install
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running WhatsApp.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View WhatsApp on the Shopify App Store ↗