OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
4.4 ★
872 reviews
What merchants actually report
4.33average· 848 reviews analyzed· 209 with written feedback
74% 5★18% ≤3★

20% of attributable reviewers are India merchants.

The developer replies to 10% of reviews overall and 41% of critical ones.

Recent reviewers rate WhatsApp 4.48, above its 4.33 lifetime average.

Rating · last 90d
4.48
Recent direction
Replies to reviews
10%
Developer response rate
Replies to critical
41%
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
India 20%Pakistan 9%United States 6%Colombia 5%Türkiye 4%
Tenure when reviewed
under a day 2%days 49%months 50%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Free
Free to install
What does WhatsApp do?

Download the official WhatsApp app on Shopify and seamlessly integrate in a few clicks.

  • Connect your WhatsApp Business account in minutes
  • Customize messages to match your brand, or choose from pre-built templates
  • Improve customer satisfaction and reduce support cases
  • Leverage WhatsApp’s interactive features to strengthen customer relationships

Features

Order trackingReal-time notificationsCustom notificationsAutomations
Review history
Daily review count on the Shopify App Store
872+110 · 29d~3.8/day· Rating steady at 4.4★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order tracking
    #5

Tracked daily · last 29 days · as of 2026-09-26

Catalog position
Within Order tracking on the App Store
Rank by reviews
#5 of 261
Review percentile
98th
Rating percentile
70th
On the App Store
1.2 yrs
Works with
Integrations listed for WhatsApp
Shopify AdminWhatsApp

Frequently asked questions

Download the official WhatsApp app on Shopify and seamlessly integrate in a few clicks. It's a order tracking tool for ecommerce stores.