OngoingAI

WhatsApp usage & market intelligence

Shopify rating

4.4 ★

812 reviews

What merchants actually report
4.33average· 785 reviews analyzed· 198 with written feedback
74% 5★18% ≤3★

20% of attributable reviewers are India merchants.

The developer replies to 11% of reviews overall and 44% of critical ones.

Recent reviewers rate WhatsApp 4.47, above its 4.33 lifetime average.

Rating · last 90d

4.47

Recent direction

Replies to reviews

11%

Developer response rate

Replies to critical

44%

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

India 20%Pakistan 9%United States 6%Colombia 5%Egypt 4%

Tenure when reviewed

under a day 2%days 49%months 49%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FreeFree to install
What does WhatsApp do?

Download the official WhatsApp app on Shopify and seamlessly integrate in a few clicks.

  • Connect your WhatsApp Business account in minutes
  • Customize messages to match your brand, or choose from pre-built templates
  • Improve customer satisfaction and reduce support cases
  • Leverage WhatsApp’s interactive features to strengthen customer relationships

Features

Order trackingReal-time notificationsCustom notificationsAutomations
Review history
Daily review count on the Shopify App Store
812+116 · 27d~4.3/day· Rating steady at 4.4★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Order tracking#5 on Aug 15 → #5 on Sep 6 · 23 observed days#5

Tracked daily · last 23 days · as of 2026-09-06

Catalog position
Within Order tracking on the App Store
Rank by reviews
#5 of 247
Review percentile
98th
Rating percentile
69th
On the App Store
1.2 yrs
Works with
Integrations listed for WhatsApp
Shopify AdminWhatsApp
Apps similar to WhatsApp
The App Store's own "more apps like this" for WhatsApp
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17TRACK Order Tracking
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Free plan available

Frequently asked questions

Download the official WhatsApp app on Shopify and seamlessly integrate in a few clicks. It's a order tracking tool for ecommerce stores.