ChatCast

Shopify faq app by Comet Rocks GmbH·AI answers your customers' product questions automatically — cut support tickets, reduce hesitation

Snapshot

#90of 116 inFAQ

ChatCast is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesFAQ

Pricing

From $29/mo

freemium

Built for Shopify

No

Years live

0

launched May 21, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ChatCast sits in the App Store.

Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.

Rank in FAQ

#90

of 116 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What ChatCast has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+16shopify_lastmod: 2026-06-10 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-06-10 → 2026-06-16

PricingIdentity & listingCadence

Plans

ChatCast pricing tiers.

free

Free

  • 200 AI-powered responses/month
  • Up to 50 products synced
  • Auto-generated FAQs from your data
  • Agent MCPs included
  • Basic analytics
  • FAQ and AI assistant widgets

Starter

$29/month

  • Everything in Free
  • Up to 500 responses per month
  • Up to 500 products
  • Product Data Enrichment

growth

$79/month

  • Everything in free
  • 2,000 responses/month
  • Up to 2,000 products
  • Custom Agent Skills
  • API Access

pro shopper assist

$199/month

  • Everything in Gwoth
  • 10,000 responses/month
  • Agentic Affiliate Comissions
  • Custom Integrations
  • Dedicated Success Manager

Capabilities

What ChatCast can do.

The 19 capabilities ChatCast lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Editing tools

8
  • HTML
  • Rich text editor
  • AI generation
  • Custom URL
  • Images
  • Videos
  • Multi-language
  • SEO

Display options

11
  • Accordions
  • Custom templates
  • Product page
  • Collection page
  • FAQ page
  • Search bar
  • Instant answers
  • Customer feedback
  • Mobile responsive
  • Custom font and color
  • Custom CSS

FAQ

ChatCast — frequently asked questions.

What is ChatCast on Shopify?
ChatCast, officially listed on the Shopify App Store as ChatCast: AI Answer Assistant, is a Shopify app in the FAQ category. Shoppers leave when their questions go unanswered and AIs do not cite your products. ChatCast adds an AI assistant and auto-generated product FAQs that answer customer questions instantly — sizing, shipping, returns, compatibility — using your own product data and store policies. FAQs are created and kept up to date automatically, so there is nothing to write or maintain. Fewer repetitive support tickets, more confident buyers. Set up from the theme editor in minutes and start on the free plan.
How much does ChatCast cost?
ChatCast offers a free plan and 3 paid plans starting at $29/month and going up to $199/month. The free plan includes 200 AI-powered responses/month, Up to 50 products synced, Auto-generated FAQs from your data, and Agent MCPs included. The paid plans unlock advanced features beyond what's available on the free tier.
Is ChatCast free?
Yes — ChatCast offers a free plan alongside paid options. The free plan includes 200 AI-powered responses/month, Up to 50 products synced, and Auto-generated FAQs from your data. Paid plans start at $29/month for advanced features.
When was ChatCast launched?
ChatCast launched on May 21, 2026.
Is ChatCast Built for Shopify?
ChatCast does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best ChatCast alternatives?
Merchants commonly compare ChatCast with Chatty AI Chatbot & Live Chat, Moose AI Chatbot & Live Chat, HelpHub FAQ Page, Product FAQs, and EasySlide Accordion tabs & FAQ. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

Vegahub Technology Inc.

Moose AI Chatbot & Live Chat

5.00★486

Avocados Lab

HelpHub FAQ Page, Product FAQs

5.00★212

NexusMedia

EasySlide Accordion tabs & FAQ

5.00★163
Browse more inAll FAQ apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ChatCast.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track ChatCast — free Start free

Prefer the source? View ChatCast on the Shopify App Store ↗