Knowbase Pro

Shopify faq app by Helvy·Provide instant answers to customer questions and improve user experience.

Snapshot

#72of 116 inFAQ

Knowbase Pro is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesFAQ

Pricing

From $5/mo

free_trial

Built for Shopify

No

Years live

2

launched Dec 11, 2023

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Knowbase Pro sits in the App Store.

Rank and percentile inside the FAQ category — the competitive shape of the niche around this app.

Rank in FAQ

#72

of 116 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What Knowbase Pro has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Plans

Knowbase Pro pricing tiers.

Unlimited Plan

$5.99/month

  • Unlimited Campaigns
  • Unlimited FAQs
  • Unlimited Placements
  • Custom Js
  • Custom CSS

Capabilities

What Knowbase Pro can do.

The 8 capabilities Knowbase Pro lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Editing tools

2
  • Rich text editor
  • Custom URL

Display options

6
  • Accordions
  • Custom templates
  • Product page
  • FAQ page
  • Custom font and color
  • Custom CSS

FAQ

Knowbase Pro — frequently asked questions.

What is Knowbase Pro on Shopify?
Knowbase Pro is a Shopify app in the FAQ category. Transform your store with modern, user-friendly FAQ pages that cater to all your customers' needs. Create product FAQs effortlessly and even showcase them on your shop's app. With our app, you have full control over customization, from adjusting fonts, and colors, to styles, ensuring your FAQ page aligns perfectly with your brand. Experience lightning loading times for your FAQs, guaranteeing that your customers get answers in the blink of an eye.
How much does Knowbase Pro cost?
Knowbase Pro has a single paid plan at $5/month on the Shopify App Store.
Is Knowbase Pro free?
No, Knowbase Pro is a paid Shopify app. Plans start at $5/month on the Shopify App Store.
When was Knowbase Pro launched?
Knowbase Pro launched on December 11, 2023 — over 2 years on the Shopify App Store.
Is Knowbase Pro Built for Shopify?
Knowbase Pro does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Knowbase Pro alternatives?
Merchants commonly compare Knowbase Pro with Chatty AI Chatbot & Live Chat, Moose AI Chatbot & Live Chat, HelpHub FAQ Page, Product FAQs, and EasySlide Accordion tabs & FAQ. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

Vegahub Technology Inc.

Moose AI Chatbot & Live Chat

5.00★486

Avocados Lab

HelpHub FAQ Page, Product FAQs

5.00★211

NexusMedia

EasySlide Accordion tabs & FAQ

5.00★163
Browse more inAll FAQ apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Knowbase Pro.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Knowbase Pro — free Start free

Prefer the source? View Knowbase Pro on the Shopify App Store ↗