Re alternatives
12 chat tools compared on data from stores OngoingAI observes — including 319 running Re. Adoption, platform split and growth, not vendor claims.
Every Re alternative, side by side
Ordered by relevance to Re · 30d net counts confirmed adds/removals only · overlap = share of Re stores also running it
| Alternative | Stores observed | 30d net | Primary platform | Overlap | Rating | Pricing |
|---|---|---|---|---|---|---|
 Gorgias | 3,632 | — | Shopify | 1% | — | — |
 Zendesk | 1,399 | — | Shopify | — | — | — |
| Richpanel | 411 | — | Shopify | 1% | — | — |
 Intercom | 238 | — | Shopify | — | — | — |
 Kustomer | 73 | — | Shopify | — | 5.0 | Free to install |
| Trengo | 63 | — | Magento (Adobe Commerce) | — | — | — |
| Crisp | 623 | — | Shopify | 2% | — | — |
| VOC AI | 24 | — | Shopify | — | — | — |
| Freshchat | 187 | — | Shopify | 0% | — | — |
| Zoko | 166 | — | Shopify | — | — | — |
 iAdvize: AI Shopping Assistant | 67 | — | Shopify | — | 5.0 | Free plan available |
| Ada | 47 | — | Shopify | — | — | — |
More comparisons
Frequently asked questions
Ranked by observed store adoption, the most widely used Re alternatives are Gorgias, Zendesk, Crisp, Richpanel.