OngoingAI

Usage & market intelligence

Observed on 4,129 ecommerce stores.

Stores observed
4,129
Ecommerce stores where OngoingAI has observed it
Shopify adoption
40%
1,669 Shopify stores
Coverage
6 platforms
Observed across ecommerce platforms

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 37 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days14280▲ +621,690
Last 90 days149112▲ +373,867

Newly observed counts first appearances of Zendesk in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Zendesk adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Zendesk
Magento (Adobe Commerce)
x
Shopify
x
WooCommerce
x
PrestaShop
x
BigCommerce
x
OpenCart
x
Notable stores using Zendesk
Observed installs, highest-ranked first
StoreTraffic rankCohort
#2,435Top 10K
#3,037Top 10K
#3,298Top 10K
#6,211Top 10K
#7,849Top 10K
#13,163Top 25K
#13,314Top 25K
#17,540Top 25K
#19,255Top 25K
#20,694Top 25K

Showing 10 of 4,129 stores we track running Zendesk.

Get the full list
Commonly used with
Share of Zendesk stores that also run each app
Magento (Adobe Commerce)
x
New Relic Browser
x
Bazaarvoice
x
Klaviyo
x
WordPress
x
Microsoft Clarity
x
WooCommerce
x
Judge.me
x

Frequently asked questions

We currently observe Zendesk running on 4,129 ecommerce stores, most of them on Magento (Adobe Commerce).