OngoingAI

Usage & market intelligence

Observed on 26 ecommerce stores.

View storesWatch for changes
Stores observed
26
Ecommerce stores where OngoingAI has observed it
Shopify adoption
100%
26 Shopify stores
Shopify rating
5.0 ★
9 reviews

Last checked Sep 22, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 3 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days30▲ +34
Last 90 days30▲ +322

Newly observed counts first appearances of Yuma AI in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Yuma AI adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Yuma AI
Shopify
x
Notable stores using Yuma AI
Observed installs, highest-ranked first
StoreTraffic rankCohort
account-de.petlibro.com
#40,468Top 50K
meshki.us
#60,370Top 100K
meshki.co.uk
#67,854Top 100K
cabaia.fr
#78,317Top 100K
evryjewels.com
#114,165Top 250K
shop.lafourche.fr
#119,001Top 250K
meshki.com.au
#125,889Top 250K
rouje.com
#127,754Top 250K
cabaia.com
#141,046Top 250K
tumbleliving.com
#243,128Top 250K

Showing 10 of 26 stores we track running Yuma AI.

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Pricing
Free trial available
Small Merchant
$850/month
14-day free trial
Medium Merchant
$1,200/month
14-day free trial
What does Yuma AI do?

Yuma AI automates e-commerce support, resolving up to 93% of tickets 24/7. Improve response times, ensure quality, and reduce operating costs seamlessly.

  • Built to fully resolve tickets, not just deflect or hand off
  • Ask Yuma to build automations, analyze tickets, monitor performance, and more
  • Connects to Gorgias, Zendesk, Kustomer, Re:Amaze, Loop, Recharge, and more
  • Matches your brand voice across email, chat, and social; in any language, 24/7
  • Comes with white-glove support

Features

HelpdeskEmailSMSLive chatChatbotSocial mediaSelf-serviceHelp centerContact formFAQsAuto-replyAI responsesEscalationTaggingSpam detectionOrder trackingMulti-languageMulti-storeAnalyticsSupport - Other
Review history
Daily review count on the Shopify App Store
9+2 · 30d~0.1/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other
    #9▲2
  • Helpdesk
    #25

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#12 of 162
Review percentile
93th
Rating percentile
100th
On the App Store
1.4 yrs
Commonly used with
Share of Yuma AI stores that also run each app
Klaviyo
x
Microsoft Clarity
x
Triple Whale
x
Judge.me
x
Trustpilot
x
Pandectes GDPR
x
Gorgias
x
ShopMy
x
Competitors
Alternatives buyers weigh against Yuma AI
See the full Yuma AI alternatives comparison
Works with
Integrations listed for Yuma AI
GorgiasKlaviyoKustomerRechargeShipUpZendesk
Apps similar to Yuma AI
The App Store's own "more apps like this" for Yuma AI
Ringly ‑ AI Phone Support
4.6(3)

Free plan available

Replyco ‑ eCommerce Helpdesk
4.3(12)

Free trial available

Cavalry AI Customer Support
5.0(15)

Free to install

Frequently asked questions

Yuma AI automates e-commerce support, resolving up to 93% of tickets 24/7. Improve response times, ensure quality, and reduce operating costs seamlessly. It's a helpdesk tool for ecommerce stores.