OngoingAI

Yuma AI usage & market intelligence

OngoingAI has observed Yuma AI on 22 ecommerce stores.

Compare Yuma AI alternatives

Stores observed

22

Ecommerce stores where OngoingAI has observed it

Shopify adoption

100%

22 Shopify stores

Shopify rating

5.0 ★

9 reviews

Last checked Sep 5, 2026

Yuma AI adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Yuma AI
22stores
Shopify22 stores · 100%
100%
Notable stores using Yuma AI
Observed installs, highest-ranked first
StoreTraffic rankCohort
account-de.petlibro.com
#40,468Top 50K
meshki.us
#60,370Top 100K
meshki.co.uk
#67,854Top 100K
cabaia.fr
#78,317Top 100K
evryjewels.com
#114,165Top 250K
meshki.com.au
#125,889Top 250K
rouje.com
#127,754Top 250K
cabaia.com
#141,046Top 250K
tumbleliving.com
#243,128Top 250K
saalt.com
#290,560Top 500K

Showing 10 of 22 stores we track running Yuma AI.

Get the full list
Pricing
Free trial available
Small Merchant$850/month

14-day free trial

Medium Merchant$1,200/month

14-day free trial

What does Yuma AI do?

Yuma AI automates e-commerce support, resolving up to 93% of tickets 24/7. Improve response times, ensure quality, and reduce operating costs seamlessly.

  • Built to fully resolve tickets, not just deflect or hand off
  • Ask Yuma to build automations, analyze tickets, monitor performance, and more
  • Connects to Gorgias, Zendesk, Kustomer, Re:Amaze, Loop, Recharge, and more
  • Matches your brand voice across email, chat, and social; in any language, 24/7
  • Comes with white-glove support

Features

HelpdeskEmailSMSLive chatChatbotSocial mediaSelf-serviceHelp centerContact formFAQsAuto-replyAI responsesEscalationTaggingSpam detectionOrder trackingMulti-languageMulti-storeAnalyticsSupport - Other
Review history
Daily review count on the Shopify App Store
9+2 · 26d~0.1/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#10 on Aug 15 → #9 on Sep 5 · 22 observed days#9▲1
  • Helpdesk#27 on Aug 15 → #28 on Sep 5 · 22 observed days#28▼1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#13 of 155
Review percentile
92th
Rating percentile
100th
On the App Store
1.3 yrs
Commonly used with
Share of Yuma AI stores that also run each app
Klaviyo19 stores
86%
Microsoft Clarity17 stores
77%
Judge.me8 stores
36%
Pandectes GDPR7 stores
32%
Triple Whale6 stores
27%
Gorgias6 stores
27%
ShopMy6 stores
27%
Elevar5 stores
23%
Competitors
Alternatives buyers weigh against Yuma AI
See the full Yuma AI alternatives comparison
Works with
Integrations listed for Yuma AI
GorgiasKlaviyoKustomerRechargeShipUpZendesk
Apps similar to Yuma AI
The App Store's own "more apps like this" for Yuma AI
Replyco ‑ eCommerce Helpdesk
4.3(12)

Free trial available

Cavalry AI Customer Support
5.0(15)

Free to install

ReplyDesk: AI Helpdesk

Free plan available

Frequently asked questions

Yuma AI automates e-commerce support, resolving up to 93% of tickets 24/7. Improve response times, ensure quality, and reduce operating costs seamlessly. It's a helpdesk tool for ecommerce stores.