OngoingAI

Yuma AI usage & market intelligence

OngoingAI has observed Yuma AI on 23 ecommerce stores.

Compare Yuma AI alternatives

Stores observed

23

Ecommerce stores where OngoingAI has observed it

Shopify adoption

100%

23 Shopify stores

Shopify rating

5.0 ★

9 reviews

Last checked Sep 10, 2026

Yuma AI adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Yuma AI
23stores
Shopify23 stores · 100%
100%
Notable stores using Yuma AI
Observed installs, highest-ranked first
StoreTraffic rankCohort
#40,468Top 50K
#60,370Top 100K
#67,854Top 100K
#78,317Top 100K
#114,165Top 250K
#125,889Top 250K
#127,754Top 250K
#141,046Top 250K
#243,128Top 250K
#290,560Top 500K

Showing 10 of 23 stores we track running Yuma AI.

Get the full list
Pricing
Free trial available
Small Merchant$850/month

14-day free trial

Medium Merchant$1,200/month

14-day free trial

What does Yuma AI do?

Yuma AI automates e-commerce support, resolving up to 93% of tickets 24/7. Improve response times, ensure quality, and reduce operating costs seamlessly.

  • Built to fully resolve tickets, not just deflect or hand off
  • Ask Yuma to build automations, analyze tickets, monitor performance, and more
  • Connects to Gorgias, Zendesk, Kustomer, Re:Amaze, Loop, Recharge, and more
  • Matches your brand voice across email, chat, and social; in any language, 24/7
  • Comes with white-glove support

Features

HelpdeskEmailSMSLive chatChatbotSocial mediaSelf-serviceHelp centerContact formFAQsAuto-replyAI responsesEscalationTaggingSpam detectionOrder trackingMulti-languageMulti-storeAnalyticsSupport - Other
Review history
Daily review count on the Shopify App Store
9+2 · 30d~0.1/day· Rating steady at 5.0
Aug 12Sep 10

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#111
  • Helpdesk#281

Tracked daily · last 27 days · as of 2026-09-10

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#13 of 157
Review percentile
92th
Rating percentile
100th
On the App Store
1.3 yrs
Commonly used with
Share of Yuma AI stores that also run each app
Klaviyo20 stores
87%
78%
Judge.me8 stores
35%
30%
Triple Whale7 stores
30%
Gorgias7 stores
30%
ShopMy6 stores
26%
Tolstoy5 stores
22%
Competitors
Alternatives buyers weigh against Yuma AI
Works with
Integrations listed for Yuma AI
GorgiasKlaviyoKustomerRechargeShipUpZendesk

Frequently asked questions

Yuma AI automates e-commerce support, resolving up to 93% of tickets 24/7. Improve response times, ensure quality, and reduce operating costs seamlessly. It's a helpdesk tool for ecommerce stores.