Trustpilot
Shopify product reviews app by Trustpilot·Drive more traffic and sales with customer feedback shoppers trust.
Snapshot
Ongoing.AI tracks Trustpilot daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
2.40
5 reviews
Pricing
From $1188/mo
freemium
Built for Shopify
No
Years live
0
launched Feb 18, 2026
Last updated
Jul 3, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+1
28-day Δ
+4
Rating change
7-day Δ
+0.40
28-day Δ
-2.60
Category rank over time
Where Trustpilot sits day-by-day in Product reviews.
Position across the Product reviews page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Product reviews leaderboard →
Keyword rank over time
Where Trustpilot shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term Trustpilot ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #89 on "reviews".
Not enough history yet — chart fills in as the index accumulates.
reviews
#89
best #89
no change
Catalog position
Where Trustpilot sits in the App Store.
Rank and percentile inside the Product reviews category — the competitive shape of the niche around this app.
Rank in Product reviews
#133
of 389 active apps
Review count percentile
64th
vs category siblings
Rating percentile
46th
vs category siblings
Years on App Store
0
since 2026
Listing change cadence
What Trustpilot has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 4
2026-07-02 → 2026-07-03
Shopify Lastmod · Jul 3
2026-07-01 → 2026-07-02
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Reviews
What merchants are saying
- 40%positive2
- 0%neutral0
- 60%negative3
Top themes
What merchants praise
“The new Trustpilot Widget is a world apart to the original for customisability! Being able to add app block and custom CSS allows for far more unique use cases of injecting the widgets into the website, even allowing some to show on Mobile and not Desktop (and visa versa). A much more intuitive and Shopify native way of working. Huge improvements!”
What merchants complain about
“Funktioniert wieder nicht...... Unglaublich! Fast schon zum lachen. Trustpilot bekommt es nicht hin eine einfache Shopify App zu bauen.”
Plans
Trustpilot pricing tiers.
Free
Free
- 50 review invitations per month
- 1 widget to collect reviews
- 1 user
- 1 domain
- 15 eComm & marketing integrations
Starter
$1,188/year
- 100 review invitations per month
- 2 widgets to collect reviews
- 1 user
- 1 domain
- 15 eCom & marketing integrations
- Power your ads with Trustpilot assets
- For small businesses (up to $5M revenue)
- Available to new customers only
Plus
$3,828/year
- 300 review invitations per month
- 10 widgets to collect reviews
- 3 users
- 3 domains (priced separately)
- 25 eComm & marketing integrations
- Power your ads with Trustpilot marketing
- Match your public profile to your brand
Capabilities
What Trustpilot can do.
The 10 capabilities Trustpilot lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Display options
8- Testimonials
- Star ratings
- Carousels
- Grid layout
- Top reviews
- Review highlights
- Review summaries
- Filtering
Ways to collect reviews
2- Email requests
- Automations
FAQ
Trustpilot — frequently asked questions.
What is Trustpilot on Shopify?
How much does Trustpilot cost?
Is Trustpilot free?
When was Trustpilot launched?
Is Trustpilot Built for Shopify?
What are the best Trustpilot alternatives?
Alternatives
Apps merchants pick instead.
Judge.me
Judge.me Product Reviews App
Known for: customer-support
Loox
Loox ‑ Product Reviews App
Known for: customer-support
Yotpo
Yotpo: Product Reviews App
Known for: customer-support
Stamped.io
Stamped Reviews & Loyalty
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Trustpilot.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Trustpilot on the Shopify App Store ↗