OngoingAI

Trustpilot usage & market intelligence

OngoingAI has observed Trustpilot on 13,784 ecommerce stores across 6 platforms.

Among 65,945 stores continuously observed over the last 30 days, Trustpilot penetration moved 5% → 7.4%.

Compare Trustpilot alternatives

Stores observed

13,784

Ecommerce stores where OngoingAI has observed it

Shopify adoption

66%

9,075 Shopify stores

Shopify rating

2.7 ★

17 reviews

Last checked Sep 15, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 57 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days173116+579,938
Last 90 days173116+5713,466

Newly observed counts first appearances of Trustpilot in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Trustpilot adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Trustpilot
13,784stores
Shopify9,075 stores · 66%
66%
WooCommerce2,666 stores · 19%
19%
Magento (Adobe Commerce)982 stores · 7%
7%
PrestaShop637 stores · 5%
5%
BigCommerce232 stores · 2%
2%
OpenCart89 stores · 1%
1%
Notable stores using Trustpilot
Observed installs, highest-ranked first
StoreTraffic rankCohort
gardenshop.telegraph.co.uk
#566Top 1K
store.jotform.com
#616Top 1K
ereader.kobo.com
#4,237Top 10K
namirial.it
#8,656Top 10K
rtshop.radiotimes.com
#10,859Top 25K
meetups.kajabi.com
#11,804Top 25K
wp-rocket.me
#11,902Top 25K
sparkfun.com
#13,519Top 25K
zrprinti.mywhc.ca
#14,075Top 25K
shelly.cloud
#14,405Top 25K

Showing 10 of 13,784 stores we track running Trustpilot.

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Pricing
Free plan available
FreeFree
  • • 50 review invitations per month
  • • 1 widget to showcase reviews
  • • 1 user
  • • 1 domain
  • • 15 eComm & marketing integrations
Starter$1,188/year
  • • 100 review invitations per month
  • • 2 widgets to showcase reviews
  • • 1 user
  • • 1 domain
  • • 15 eCom & marketing integrations
Plus$3,828/year
  • • 300 review invitations per month
  • • 10 widgets to showcase reviews
  • • 3 users
  • • 3 domains (priced separately)
  • • 25 eComm & marketing integrations
Premium$9,588/year
  • • 1000 review invitations per month
  • • 21 widgets to showcase reviews
  • • 10 users
  • • All integrations
  • • Power your ads with Trustpilot marketing
What does Trustpilot do?

Easily collect, manage, and display Trustpilot reviews in your Shopify store using app blocks designed to build shopper confidence.

  • Drive sales with trusted reviews throughout the customer journey.
  • Collect more customer reviews after every order.
  • Add drag & drop review widget with simple, no-code setup.
  • Build buyer confidence using customer voices.
  • Improve SEO & AEO with review content that drives new traffic.

Features

Product reviewsTestimonialsStar ratingsCarouselsGrid layoutAll reviews pageTop reviewsReview highlightsReview summariesFilteringRich snippetsEmail requestsAutomations
Review history
Daily review count on the Shopify App Store
17+4 · 29d~0.1/day· Rating 3.3★ → 2.7★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews#29▲4

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Product reviews on the App Store
Rank by reviews
#79 of 412
Review percentile
81th
Rating percentile
54th
On the App Store
0.6 yrs
Commonly used with
Share of Trustpilot stores that also run each app
Klaviyo4,946 stores
36%
Microsoft Clarity2,863 stores
21%
WordPress2,854 stores
21%
WooCommerce2,666 stores
19%
Judge.me2,453 stores
18%
Shopify Inbox1,550 stores
11%
Google Ads1,540 stores
11%
Instafeed (Mintt Studio)1,493 stores
11%
Compare Trustpilot head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for Trustpilot
Shopify AdminFacebookGoogleInstagramKlaviyoTikTokZendesk
Apps similar to Trustpilot
The App Store's own "more apps like this" for Trustpilot
Judge.me Product Reviews App
5.0(46,897)

Free plan available

Loox ‑ Product Reviews App
4.9(9,601)

Free plan available

Judge.me Ali Reviews Importer
4.9(222)

Free

Frequently asked questions

Easily collect, manage, and display Trustpilot reviews in your Shopify store using app blocks designed to build shopper confidence. It's a product reviews tool for ecommerce stores.