OngoingAI

Usage & market intelligence

Observed on 15,789 ecommerce stores.

Across 12,283 tracked stores, adoption rose from 3.7% to 4.1% over a 30-day comparison.

Stores observed
15,789
Ecommerce stores where OngoingAI has observed it
Shopify adoption
67%
10,510 Shopify stores
Shopify rating
2.7 ★
18 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 98 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days286155▲ +1317,083
Last 90 days314216▲ +9815,421

Newly observed counts first appearances of Trustpilot in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Trustpilot adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Trustpilot
Shopify
x
WooCommerce
x
Magento (Adobe Commerce)
x
PrestaShop
x
BigCommerce
x
Shopware
x
Notable stores using Trustpilot
Observed installs, highest-ranked first
StoreTraffic rankCohort
#566Top 1K
#941Top 1K
#3,092Top 10K
#4,237Top 10K
#8,656Top 10K
#10,859Top 25K
#11,804Top 25K
#11,902Top 25K
#13,519Top 25K
#14,075Top 25K

Showing 10 of 15,789 stores we track running Trustpilot.

Get the full list
Pricing
Free plan available
Free
Free
  • • 50 review invitations per month
  • • 1 widget to showcase reviews
  • • 1 user
  • • 1 domain
  • • 15 eComm & marketing integrations
Starter
$1,188/year
  • • 100 review invitations per month
  • • 2 widgets to showcase reviews
  • • 1 user
  • • 1 domain
  • • 15 eCom & marketing integrations
Plus
$3,828/year
  • • 300 review invitations per month
  • • 10 widgets to showcase reviews
  • • 3 users
  • • 3 domains (priced separately)
  • • 25 eComm & marketing integrations
Premium
$9,588/year
  • • 1000 review invitations per month
  • • 21 widgets to showcase reviews
  • • 10 users
  • • All integrations
  • • Power your ads with Trustpilot marketing
What does Trustpilot do?

Easily collect, manage, and display Trustpilot reviews in your Shopify store using app blocks designed to build shopper confidence.

  • Drive sales with trusted reviews throughout the customer journey.
  • Collect more customer reviews after every order.
  • Add drag & drop review widget with simple, no-code setup.
  • Build buyer confidence using customer voices.
  • Improve SEO & AEO with review content that drives new traffic.

Features

Product reviewsTestimonialsStar ratingsCarouselsGrid layoutAll reviews pageTop reviewsReview highlightsReview summariesFilteringRich snippetsEmail requestsAutomations
Review history
Daily review count on the Shopify App Store
18+4 · 30d~0.1/day· Rating 2.9★ → 2.7★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews
    #29▲5

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Product reviews on the App Store
Rank by reviews
#79 of 422
Review percentile
82th
Rating percentile
54th
On the App Store
0.6 yrs
Commonly used with
Share of Trustpilot stores that also run each app
Klaviyo
x
WordPress
x
Microsoft Clarity
x
WooCommerce
x
Judge.me
x
Shopify Inbox
x
Instafeed (Mintt Studio)
x
Google Ads
x
Competitors
Alternatives buyers weigh against Trustpilot
Compare Trustpilot head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
Works with
Integrations listed for Trustpilot
Shopify AdminFacebookGoogleInstagramKlaviyoTikTokZendesk

Frequently asked questions

Easily collect, manage, and display Trustpilot reviews in your Shopify store using app blocks designed to build shopper confidence. It's a product reviews tool for ecommerce stores.