OngoingAI

Trustpilot usage & market intelligence

OngoingAI has observed Trustpilot on 11,701 ecommerce stores across 6 platforms.

Compare Trustpilot alternatives

Stores observed

11,701

Ecommerce stores where OngoingAI has observed it

Shopify adoption

64%

7,432 Shopify stores

Shopify rating

2.7 ★

17 reviews

Last checked Sep 5, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing 54 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days9440+5411,354
Last 90 days9440+5411,354

Newly observed counts first appearances of Trustpilot in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Trustpilot adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Trustpilot
11,701stores
Shopify7,432 stores · 64%
64%
WooCommerce2,345 stores · 20%
20%
Magento (Adobe Commerce)946 stores · 8%
8%
PrestaShop583 stores · 5%
5%
BigCommerce229 stores · 2%
2%
OpenCart77 stores · 1%
1%
Notable stores using Trustpilot
Observed installs, highest-ranked first
StoreTraffic rankCohort
#583Top 1K
#8,656Top 10K
#11,804Top 25K
#11,902Top 25K
#13,519Top 25K
#14,075Top 25K
#14,405Top 25K
#15,711Top 25K
#18,068Top 25K
#20,599Top 25K

Showing 10 of 11,701 stores we track running Trustpilot.

Get the full list
Pricing
Free plan available
FreeFree
  • 50 review invitations per month
  • 1 widget to showcase reviews
  • 1 user
  • 1 domain
  • 15 eComm & marketing integrations
Starter$1,188/year
  • 100 review invitations per month
  • 2 widgets to showcase reviews
  • 1 user
  • 1 domain
  • 15 eCom & marketing integrations
Plus$3,828/year
  • 300 review invitations per month
  • 10 widgets to showcase reviews
  • 3 users
  • 3 domains (priced separately)
  • 25 eComm & marketing integrations
Premium$9,588/year
  • 1000 review invitations per month
  • 21 widgets to showcase reviews
  • 10 users
  • All integrations
  • Power your ads with Trustpilot marketing
What does Trustpilot do?

Easily collect, manage, and display Trustpilot reviews in your Shopify store using app blocks designed to build shopper confidence.

  • Drive sales with trusted reviews throughout the customer journey.
  • Collect more customer reviews after every order.
  • Add drag & drop review widget with simple, no-code setup.
  • Build buyer confidence using customer voices.
  • Improve SEO & AEO with review content that drives new traffic.

Features

Product reviewsTestimonialsStar ratingsCarouselsGrid layoutAll reviews pageTop reviewsReview highlightsReview summariesFilteringRich snippetsEmail requestsAutomations
Review history
Daily review count on the Shopify App Store
17+6 · 26d~0.2/day· Rating 3.5★ → 2.7
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews#32 on Aug 14 → #30 on Sep 5 · 23 observed days#302

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Product reviews on the App Store
Rank by reviews
#77 of 407
Review percentile
81th
Rating percentile
55th
On the App Store
0.5 yrs
Commonly used with
Share of Trustpilot stores that also run each app
Klaviyo4,251 stores
36%
WordPress2,517 stores
22%
Microsoft Clarity2,454 stores
21%
WooCommerce2,345 stores
20%
Judge.me1,800 stores
15%
Google Ads1,350 stores
12%
Klarna1,031 stores
9%
Compare Trustpilot head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
Works with
Integrations listed for Trustpilot
Shopify AdminFacebookGoogleInstagramKlaviyoTikTokZendesk

Frequently asked questions

Easily collect, manage, and display Trustpilot reviews in your Shopify store using app blocks designed to build shopper confidence. It's a product reviews tool for ecommerce stores.