OngoingAI

Shopify app comparison · updated Sep 16, 2026

Judge.me vs Trustpilot

Compare Judge.me and Trustpilot for Shopify product reviews using current ratings, review activity, pricing, features, and OngoingAI-observed adoption.

Judge.me

Judge.me Product Reviews App

Sell more with unlimited product reviews, UGC, star ratings, Google reviews and testimonials

Rating
5.00
Reviews
46,975
Review growth · 30d
+3,377 · +7.7%
Pricing
Free plan available
Years on Shopify
11
Stores observed
86,641

Trustpilot

Trustpilot

Drive more traffic and sales with customer feedback shoppers trust.

Rating
2.70
Reviews
17
Review growth · 30d
+3 · +21.4%
Pricing
Free plan available
Years on Shopify
0
Stores observed
14,045

Our read

Judge.me has the stronger observed market footprint in OngoingAI's data — it appears on 6.2× more tracked stores and carries 2609.8× the App Store review depth. Ratings and recent review growth are closer.

Rating
Judge.me leads5.0 vs 2.7
Review growth
Trustpilot faster+21.4% vs +7.7%
Review depth
Judge.me2609.8× more reviews
Observed adoption
Judge.me6.2× more tracked stores

Review trajectory

How each app's Shopify reviews are moving.

Daily App Store review counts since we began tracking — who's gaining reviews fastest, who holds the larger base, and how the race is developing.

Judge.me Product Reviews App leads total reviews and is adding them fastest over the tracked window.

Judge.me Product Reviews App Trustpilot

Reviews each app has gained since the start of this tracking window. · Tracking window · Aug 18 – Sep 16, 2026

Judge.me Product Reviews App
+3,377
Trustpilot
+3
Net new
Judge.me Product Reviews App leads by +3,374

Head-to-head

The signals, side by side.

Each row reads straight from the live App Store listing and OngoingAI’s census. The Difference column states the gap — not a buyer recommendation.

DimensionJudge.meTrustpilotDifference
Rating5.002.70Judge.me +2.30
Reviews46,97517Judge.me 2609.8×
Review growth · 30d+3,377 · +7.7%+3 · +21.4%Trustpilot faster
Listed pricingFree plan availableFree plan availableNot directly comparable
Years on Shopify110Judge.me +11y
Stores observed86,64114,045Judge.me leads

Which fits your requirements?

Choose by what you actually need.

Choose Judge.me if…

  • You need photo reviews
  • You need video reviews
  • You need badges
  • A higher App Store rating is a priority

Choose Trustpilot if…

  • You need review highlights
  • Recent review-growth signals matter to you

Tied to observable requirements only — listed capabilities, ratings, review growth, adoption and price. It doesn’t assert usability or support quality.

Feature differences

What Judge.me and Trustpilot each do that the other doesn’t.

They cover largely the same ground — 30% of listed capabilities overlap. The decision material is the rest: what each lists that the other doesn’t.

28only12shared1onlyJudge.meTrustpilot
30% overlap

Judge.me only

28

  • Photo reviews
  • Video reviews
  • Badges
  • Media galleries
  • Tabs or sidebars
  • Q&A
  • Product grouping
  • SMS requests
  • Push notifications
  • Social media UGC
  • Forms
  • Surveys
  • QR codes
  • Promotions
  • Referrals
  • Import and export
  • Review migration
  • Review syndication
  • Custom requests
  • SEO
  • Backlinks
  • Meta tags
  • JSON-LD
  • Metadata optimization

Trustpilot only

1

  • Review highlights
12 shared capabilities
  • Product reviews
  • Testimonials
  • Star ratings
  • Carousels
  • Grid layout
  • All reviews page
  • Top reviews
  • Review summaries
  • Filtering
  • Rich snippets
  • Email requests
  • Automations

Observed adoption

Who actually runs each, on real stores.

The stores OngoingAI’s weekly census observes running each app, and the platform each skews toward — observed presence, not vendor-reported install totals.

Scope

What this comparison measures.

What it measures

Shopify App Store ratings and review counts, rating distribution, developer reply rates, reviewer tenure and geography, listed pricing and capabilities, category data, and OngoingAI-observed storefront adoption for Judge.me and Trustpilot.

What it doesn’t

Hands-on usability, customer-support quality, deliverability, merchant sentiment from review text, or revenue impact. We draw a sharp line around what we can observe.

Methodology

Where the numbers come from.

Ratings, review counts, pricing, and categories come from the live Shopify App Store listing, refreshed daily. Review growth compares the observed snapshots across the trailing 30-day window. “Stores observed” and the platform split come from OngoingAI’s weekly storefront census — the real stores running each app, not the listing’s claimed totals. Comparison generated Sep 16, 2026.

See who’s switching — as it happens.

Track app adoption on live ecommerce stores. Find merchants running Judge.me or Trustpilot, follow stack changes, and see when a store installs, removes, or replaces an app.