OngoingAI

Gladly usage & market intelligence

Shopify rating

4.7 ★

28 reviews

Pricing
Free to install
Free trialFree to install
  • • 100 AI interactions to test out
  • • AI agent for chat & email
  • • Shopify product recommendations
  • • Integrates with Shopify, Klaviyo & more
  • • 1 team member seat
Starter cap$250/month
  • • $1.50 per AI Resolution
  • • $0.25 per AI Assist
  • • $120/mo per team member
About Gladly: AI Customer Support

Gladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go.

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#4 of 136
Review percentile
98th
Rating percentile
78th
On the App Store
5.5 yrs
Works with
Integrations listed for Gladly: AI Customer Support
Checkout50+ IntegrationsAttentiveKlaviyoPostscriptStella ConnectYotpo

Frequently asked questions

Gladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go. It's a helpdesk tool for ecommerce stores.