OngoingAI
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Tidio ‑ Live Chat & AI Chatbot

4.8(1,250)

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.

by TIDIO LLCapps.shopify.com
App Store
ChatAI chatbotsLive chatEmail chatVideo callsSocial mediaFile uploadMulti-language
About Tidio ‑ Live Chat & AI Chatbot

Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.

Pricing
Free plan available
FreeFree
  • • Live Chat - conversations with 50 users
  • • Flows: with up to 100 visitors/mo
  • • Ticketing
  • • Mobile app
  • • Social media integrations
Customer Service$29/month
  • • All Free plan features
  • • Analytics
  • • Live visitors list
  • • Operating hours
  • • Tidio AI reply assistant
Flows$29/month
  • • All Free plan features
  • • Automation analytics
  • • Chatbots templates
  • • Visual chatbot builder
  • • No Tidio branding (add-on)
Lyro AI Chatbot$39/month
  • • All Free plan features
  • • Website scrapper
  • • Lyro tasks
  • • Native Shopify actions
  • • No Tidio branding (add-on)
Catalog position
Within Chat on the App Store
Rank by reviews
#3 of 793
Review percentile
100th
Rating percentile
72th
On the App Store
12.1 yrs
Works with
Integrations listed for Tidio ‑ Live Chat & AI Chatbot
Google AnalyticsJudge.meKlaviyoMailchimpZapierZendesk

Frequently asked questions

What is Tidio?

Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support. It's a chat tool for ecommerce stores.

Is Tidio well reviewed?

Tidio holds an average rating of 4.8 out of 5 across 1,250 reviews.

How much does Tidio cost?

Free plan available