QuickCEP

Shopify chat app by QuickCEP·Customer Engagement Platform with Live Chat, AI Chatbot, Marketing Automation, CDP, and More.

Snapshot

4.90(57 reviews)#55of 813 inChat

Ongoing.AI tracks QuickCEP daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatHelpdesk

Rating

4.90

57 reviews

Pricing

From $99/mo

freemium

Built for Shopify

No

Years live

4

launched Jan 5, 2022

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#58#58#58#57#575.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
QuickCEP added 0 reviews over the last 28 days.

Catalog position

Where QuickCEP sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#55

of 813 active apps

Review count percentile

93th

vs category siblings

Rating percentile

66th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What QuickCEP has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-08 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-26 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(57 reviews)
  • 99%positive80
  • 0%neutral0
  • 1%negative1

Popular mentions

  • performance
  • customer support

Top themes

  1. performance1
  2. customer support1

What merchants praise

QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
Lefton Home · 5 · 2024-10-18

Plans

QuickCEP pricing tiers.

Free

Free

  • For individual sellers
  • 100 Messages/mo
  • 1 Seat Livechat/Email
  • AI Chatbots & AI Copilot Basic
  • Automate AI Chatbots Training
  • Support GTS

Starter

$99/month

  • For small businesses
  • 1000 Messages/mo
  • 2 Seat Livechat/Email/FB/INS
  • AI Chatbots & AI Copilot Basic
  • Automate AI Chatbots Training
  • Support GTS

Growth

$199/month

  • For growing business
  • 3000 Messages/mo
  • 3 Seat Livechat/Email/FB/INS
  • AI Chatbots & AI Copilot Basic
  • Automate AI Chatbots Training
  • Support GTS

Enterprise

$899/month

  • Unlimited​ & AI Pro
  • Custom Features
  • Livechat/Email/FB/INS Unlimited​
  • Marketing Campaign
  • CDP
  • Japanese: marketing@acrove.co.jp

Capabilities

What QuickCEP can do.

The 49 capabilities QuickCEP lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

9
  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Social media
  • Multi-language
  • Real-time translation
  • Behavior tracking
  • Customer insights

Automated responses

6
  • Cart recovery
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies

Customization

6
  • Business hours
  • Welcome messages
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Helpdesk

Channels

10
  • Email
  • SMS
  • Live chat
  • Chatbot
  • Phone
  • Social media
  • Self-service
  • Help center
  • Contact form
  • FAQs

Workflow automation

18
  • Auto-reply
  • Response templates
  • AI responses
  • AI summaries
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Escalation
  • Tagging
  • Spam detection
  • Order tracking
  • Customer notifications
  • Feedback surveys
  • Multi-language
  • Multi-store
  • Analytics
  • Reports

FAQ

QuickCEP — frequently asked questions.

What is QuickCEP on Shopify?
QuickCEP, officially listed on the Shopify App Store as QuickCEP: Live Chat&AI Chatbot, is a Shopify app in the Chat category. QuickCEP is designed to improve customer service and boost conversion and sales for e-commerce businesses. Its AI chatbots offer 24/7 assistance and support for customers. The omnichannel live chat can handle messages from live chat, Instagram, Messenger, Email, WhatsApp, and TikTok Shop all in one platform. Additionally, it can track customer behavior in real time for valuable insights. The data from CDP can be segmented and used for targeted marketing campaigns such as EDMs and pop-ups. It averages 4.90 out of 5 across 57 merchant reviews on the Shopify App Store.
How much does QuickCEP cost?
QuickCEP offers a free plan and 3 paid plans starting at $99/month and going up to $899/month. The free plan includes For individual sellers, 100 Messages/mo, 1 Seat Livechat/Email, and AI Chatbots & AI Copilot Basic. The paid plans unlock advanced features beyond what's available on the free tier.
Is QuickCEP free?
Yes — QuickCEP offers a free plan alongside paid options. The free plan includes For individual sellers, 100 Messages/mo, and 1 Seat Livechat/Email. Paid plans start at $99/month for advanced features.
When was QuickCEP launched?
QuickCEP launched on January 5, 2022 — over 4 years on the Shopify App Store. In that time it has gathered 57 merchant reviews.
Is QuickCEP Built for Shopify?
QuickCEP does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best QuickCEP alternatives?
Merchants commonly compare QuickCEP with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about QuickCEP?
1% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are performance and customer support — see the review fingerprint above for the per-merchant detail.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running QuickCEP.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View QuickCEP on the Shopify App Store ↗