OngoingAI

QuickCEP usage & market intelligence

Shopify rating

4.9 ★

56 reviews

What merchants actually report
4.87average· 54 reviews analyzed· 54 with written feedback
93% 5★2% ≤3★

35% of attributable reviewers are Hong Kong SAR merchants. 6% had used the app for a year or more when they reviewed.

The developer replies to 32% of reviews overall and 100% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

32%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

6%

Using 1yr+ at review

Top merchant markets

Hong Kong SAR 35%United States 35%China 20%Canada 2%Japan 2%

Tenure when reviewed

under a day 7%days 41%months 46%a year or more 6%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • • For individual sellers
  • • 100 Messages/mo
  • • 1 Seat Livechat/Email
  • • AI Chatbots & AI Copilot Basic
  • • Automate AI Chatbots Training
Starter$99/month

or $1,068/year and save 10%

  • • For small businesses
  • • 1000 Messages/mo
  • • 2 Seat Livechat/Email/FB/INS
  • • AI Chatbots & AI Copilot Basic
  • • Automate AI Chatbots Training
Growth$199/month

or $2,148/year and save 10%

  • • For growing business
  • • 3000 Messages/mo
  • • 3 Seat Livechat/Email/FB/INS
  • • AI Chatbots & AI Copilot Basic
  • • Automate AI Chatbots Training
Enterprise$899/month

or $9,708/year and save 10%

  • • Unlimited​ & AI Pro
  • • Custom Features
  • • Livechat/Email/FB/INS Unlimited​
  • • Marketing Campaign
  • • CDP
What does QuickCEP do?

在当今竞争激烈的电子商务领域，提高转化率对于Shopify商家和电子商务企业家来说至关重要。为了应对这一挑战，QuickCEP AI Agent提供了一种有效的解决方案，可以增强客户支持和互动。通过将人工智能与人工协助相结合，这些聊天机器人提供卓越的客户支持，推动转化率和销售额的增长，并提高整体效率

  • Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox.
  • Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion.
  • Automated WhatsApp Growth: Send tailored marketing & order updates at scale.
  • Seamless Agent Handover: Intelligently route complex issues to human agents.
  • Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.

Features

ChatAI chatbotsLive chatSMSEmail chatSocial mediaMulti-languageReal-time translationBehavior trackingCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesBusiness hoursWelcome messagesTaggingChat assignmentChat flowsAgent avatarHelpdeskEmailChatbotPhoneSelf-serviceHelp centerContact formAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersEscalationSpam detectionOrder tracking
Review history
Daily review count on the Shopify App Store
56+2 · 27d~0.1/day· Rating steady at 4.9★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#11 on Aug 15 → #12 on Sep 6 · 23 observed days#12▼1
  • Chat#46 on Aug 15 → #43 on Sep 6 · 23 observed days#43▲3

Tracked daily · last 23 days · as of 2026-09-06

Catalog position
Within Chat on the App Store
Rank by reviews
#41 of 854
Review percentile
95th
Rating percentile
73th
On the App Store
4.7 yrs
Works with
Integrations listed for QuickCEP: AI Support Agent
Checkout
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Frequently asked questions

在当今竞争激烈的电子商务领域，提高转化率对于Shopify商家和电子商务企业家来说至关重要。为了应对这一挑战，QuickCEP AI Agent提供了一种有效的解决方案，可以增强客户支持和互动。通过将人工智能与人工协助相结合，这些聊天机器人提供卓越的客户支持，推动转化率和销售额的增长，并提高整体效率 It's a chat tool for ecommerce stores.