Commslayer
Shopify chat app by Actuals Oy·AI-powered helpdesk & chat by the ex-Lifetimely founders
Snapshot
Ongoing.AI tracks Commslayer daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.90
192 reviews
Pricing
From $39/mo
freemium
Built for Shopify
No
Years live
2
launched Jan 1, 2024
Last updated
Jul 1, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+4
28-day Δ
+14
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Commslayer sits day-by-day in Chat.
Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →
Catalog position
Where Commslayer sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#26
of 812 active apps
Review count percentile
97th
vs category siblings
Rating percentile
66th
vs category siblings
Years on App Store
2
since 2024
Listing change cadence
What Commslayer has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Reviews
What merchants are saying
- 97%positive177
- 1%neutral2
- 2%negative4
Popular mentions
- customer support
- bugs
- email delivery
- configuration
- pricing
Top themes
- customer support1
- bugs1
- email delivery1
- configuration1
- pricing1
What merchants praise
“Commslayer is great! Really appreciate the helpful updates - you can tell that Karri really listens to what users want.”
What merchants complain about
“What a headache to connect your gmail. We connected it and not receiving all emails! Response times are also super inaccurate, and total emails sent as well.. man man man”
Plans
Commslayer pricing tiers.
100% FREE HELPDESK
Free
- Unlimited agents and seats
- 300 conversations per month
- 300 AI agent messages & 300 AI drafts
- Email, chat, WhatsApp, social DMs
- Unlimited social media comments
- Help center on your domain
- Macros, automations, canned replies
- API & MCP access
Plus 800
$39/month
- 800 conversations per month
- 1,600 AI agent messages
- 1,600 AI drafts
- Everything in Free, plus:
- AI auto-labels, translate & summaries
- Social media auto-moderation
- Unlimited social media comments
- Checkout self-serve order editing widget
Plus 2,000
$99/month
- 2,000 conversations per month
- 4,000 AI agent messages
- 4,000 AI drafts
- Everything in Free, plus:
- AI auto-labels, translate & summaries
- Social media moderation
- Unlimited social media comments
- Checkout self-serve order editing widget
Scale
$299/month
- 6,000 conversations per month
- 12,000 AI agent messages
- 12,000 AI drafts
- Everything in Plus, plus:
- AI agent setup services
- Direct Slack channel with our team
Capabilities
What Commslayer can do.
The 47 capabilities Commslayer lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
7- AI chatbots
- Live chat
- Email chat
- Voice support
- Social media
- Multi-language
- Agent analytics
Automated responses
7- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Send transcript
Customization
9- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Helpdesk
Channels
6- Live chat
- Chatbot
- Phone
- Social media
- Help center
Workflow automation
18- Auto-reply
- Response templates
- AI responses
- AI summaries
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Escalation
- Tagging
- Spam detection
- Order tracking
- Customer notifications
- Feedback surveys
- Multi-language
- Multi-store
- Analytics
- Reports
FAQ
Commslayer — frequently asked questions.
What is Commslayer on Shopify?
How much does Commslayer cost?
Is Commslayer free?
When was Commslayer launched?
Is Commslayer Built for Shopify?
What are the best Commslayer alternatives?
What complaints come up about Commslayer?
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: bug-notifications
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: missing-feature
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Commslayer.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Commslayer on the Shopify App Store ↗